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Bahía Escondida

3.0 star property
Family-friendly hotel with 3 outdoor pools, near Presa La Boca

Photo gallery for Bahía Escondida

Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Suite, Kitchenette | Living area
Indoor pool, 3 outdoor pools, open 10:00 AM to 10:00 PM, pool umbrellas
Superior Suite, 2 Bedrooms | Terrace/patio
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Falda Cerro de la Ermita, 1010, Camino a La Cortina, Santiago, NL, 67320
  • Place, Bungee Cola de Caballo
    ‪5 min drive‬
  • Place, Cascada del Chipitin
    ‪9 min drive‬
  • Place, Cascada Cola de Caballo
    ‪10 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Microwave
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
Blackout curtains
Sofa bed
Private bathroom
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Full-sized fridge/freezer
LCD TV
Blackout curtains
Sofa bed
  • 35 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Murphy Bed

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Room Standard

  • 29 sq m
  • Sleeps 4

View all photos for Family Room -8 guests- Master

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room -8 guests- Master

  • 76 sq m
  • Sleeps 8

View all photos for Quadruple Suite Deluxe

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Deluxe

  • 57 sq m
  • Sleeps 6

View all photos for Double Room Standard

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard

  • 29 sq m
  • Sleeps 2

About the area

Santiago

A family-friendly stay in Santiago awaits you at Bahía Escondida. You'll be 10 km (6.2 mi) from Cascada Cola de Caballo and 47.3 km (29.4 mi) from Bioparque Estrella. Highlights at this hotel include 3 outdoor swimming pools, a full-service spa and a free water park. .The family restaurant, La Casona, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, indoor swimming pool and marina plus access to boat tours. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning cooked-to-order breakfast is served between 7 AM and noon. There's also the convenience of free self parking. .Near this 3-property class Santiago hotel, you'll find Presa La Boca.

What's nearby

  • Bungee Cola de Caballo - 5 min drive - 2.7 km
  • Cascada del Chipitin - 9 min drive - 5.7 km
  • Matacanes Canyon - 9 min drive - 5.7 km
  • Cascada Cola de Caballo - 10 min drive - 8.8 km
  • Cumbres de Monterrey National Park - 10 min drive - 9.1 km

Getting around

  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 64 min drive

Restaurants

  • ‪Tacos Isidro's - ‬7 min drive
  • ‪Güey De Monterrey - ‬9 min drive
  • ‪Esperanza Restaurant Cafe - ‬8 min drive
  • ‪Tacos Rocha - ‬8 min drive
  • ‪Delicias del Mar - ‬9 min drive

About this property

Bahía Escondida

Family-friendly hotel with 3 outdoor pools, near Presa La Boca
Bahía Escondida offers its guests a full-service spa, a complimentary water park, a marina, and 3 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Bahía Escondida. Self parking is free.

This 3-star Santiago hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • 4 buildings
  • Conference rooms
  • Built in 1986
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Bahía Escondida offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa, BE SPA. Services include hot stone massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Casona

Things to do

  • 2 outdoor padel courts
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Motor boating
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Indoor pool
  • Playground
  • Waterslide

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • In a regional park
  • In the mountains
  • Marina
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily

Accessibility

  • No lift

More

  • 4 buildings
  • 5 floors
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to March 13 2026 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during October, November, December, January, February and March:
  • One of the swimming pools
The property will be renovating from 18 January 2026 to 29 January 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Bahía Escondida

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 1500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 250 for adults and MXN 170 to 200 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahía Escondida
Bahía Escondida Hotel
Bahía Escondida Hotel Santiago
Bahía Escondida Santiago
Bahía Escondida Santiago
Bahía Escondida Hotel Santiago

Frequently asked questions

What is the cancellation policy at Bahía Escondida?

Bahía Escondida offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bahía Escondida?

Yep, Bahía Escondida has a free self car park.

Is there a spa on site at Bahía Escondida?

Yep, BE SPA is available for guests. You'll enjoy services like hot stone massages.

Does Bahía Escondida have a pool?

Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from March to October). One of the swimming pools will be unavailable from September 17 2025 to March 13 2026 (dates subject to change). The property will be renovating one of the swimming pools from January 18 2026 until January 29 2026 (completion date subject to change).

Does Bahía Escondida have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahía Escondida?

Bahía Escondida features 3 outdoor pools, a full-service spa and an indoor pool.

What makes Bahía Escondida a romantic place to stay?

Pool-view dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Bahía Escondida.

Is Bahía Escondida family-friendly?

You bet! With amenities such as a children's pool, children's meals and a playground, it's no surprise that Bahía Escondida is a hit with families.

Does Bahía Escondida serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Bahía Escondida?

No, Bahía Escondida does not offer an airport shuttle service.

Is there a bar or restaurant at Bahía Escondida?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahía Escondida?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Bahía Escondida?

No, pets and service animals are not allowed.

Bahía Escondida Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 422 reviews
Rating 8 - Good. 105 out of 422 reviews
Rating 6 - Okay. 83 out of 422 reviews
Rating 4 - Poor. 44 out of 422 reviews
Rating 2 - Terrible. 33 out of 422 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Myla

Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Disliked: Staff & service
For being classified as a Resort place, this was more like a 2-3 star place, did not fit the price charged nor the classification; bathroom/showers very small/tight areas. Very noisy late at night with Music groups blaring their music late night and early morning hours without being told to respect other guests. Staff at Reception very blunt, not warm welcome. Maid service hard workers
Stayed 2 nights in Oct 2025

4/10 Poor

Erminia

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Ac was not working Staff was EXTREMELY rude and gave little to no assistance, it was like pulling teeth to get information. No one wanted to help! False advertisement, pools were closed Park was closed We traveled from the U.S. for my sons wedding and it was so stressful, my father could not walk very well and there are no handicap amenities Food took an hour for a burger and 2 drinks
Stayed 2 nights in Oct 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was noise had people outside the hotel drinking smoking load extremely loud music til 5am the room want that clean and the staff were unfriendly the restaurant was nice and the service was good.
Stayed 1 night in Oct 2025

6/10 Okay

Jose

Liked: Cleanliness
The place has beautiful sceneries but outdated
Stayed 3 nights in Oct 2025

8/10 Good

BOLIVAR

Travelled with family
Liked: Cleanliness, staff & service

Beautiful views

Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente uvicasion muy serca de muchisimos restaurantes y de la avenida principal
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
limited room service, limited food options. water slides kept stopping. had incident falling off raft and getting scraped up
Stayed 2 nights in Aug 2025

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attemtion and support of all the areas was very good
Stayed 2 nights in Aug 2025

8/10 Good

Ana

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Quiet rest area. Room was not as clean as I expected. They need to put new sheets on beds and the televisions don’t work as well. Other than that, everything was great and safe.
Stayed 2 nights in Aug 2025

4/10 Poor

Adan

Disliked: Staff & service, property conditions & facilities

Never more

Restaurant was terrible, hamburger I ordered was badly cooked and flies and bees all around the table. Main swimming pool water was contaminated/dirty. Need to start replacing furniture, drawers in the room are falling apart.
Stayed 2 nights in Aug 2025

8/10 Good

Romeo

Stayed 3 nights in Aug 2025

6/10 Okay

Enrique

Business traveller
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thelma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jesús

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV signal very old and wifi very poor
Stayed 1 night in Jul 2025

4/10 Poor

Mariano, Pharr

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Its hidden in the back nice & quite but limited parking they put parking violations on our side x side then we was getting charged for a pool towel. As a high class resort they should provide them. The rooms weren't remodeled like it said online beds where stiff , AC where out of date didnt get a room till 5pm
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ricardo, Miami

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fun activities and great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

I like this place been coming here since I was a little girl with my parents and the thing is the rooms need to be cleaned properly more so the bathrooms they need to take the mold from the edges or just remodel them
Stayed 2 nights in Jun 2025

8/10 Good

Karla L

Travelled with family
Liked: Cleanliness, staff & service
The service was really good, the people is friendly in the bar and restaurant. The kitchen suite needs to be updated and doesn’t have basic stuffs as a dishes soap, paper towel, salt, etc It was a good gateway with my family.
Stayed 1 night in May 2025

6/10 Okay

Celso

Stayed 1 night in May 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service
It’s nice and fun just be ready to walk lots of up and down hills to ur destination they don’t have golf carts not convenient for elderly or someone in wheel chair it’s a lot of walking unless u have a car and your driving then your good. The food it’s ok 5 out of ten.
Stayed 1 night in Mar 2025

2/10 Terrible

Allan

Stayed 1 night in Mar 2025