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Auténtico Monterrey

4.0 star property
Hotel connected to a shopping centre in San Pedro Garza García with free parking

Photo gallery for Auténtico Monterrey

Standard Double Room
Exterior
Outdoor pool, pool cabanas (surcharge), pool loungers
Terrace/patio
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, NL, 66265
  • Paseo San Pedro
    ‪1 min walk‬
  • Plaza Fiesta San Agustin
    ‪3 min drive‬
  • Galerias Monterrey
    ‪4 min drive‬
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Lounge

Master Lounge

Master Lounge

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Bathrobes
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Pedro Garza García

At Auténtico Monterrey, you'll be connected to a shopping centre and 9.4 km (5.8 mi) from Fundidora Park. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Reysbar, is open for breakfast, brunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the pool cabanas and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available daily between 7:30 AM and noon. There's also the convenience of airport drop-off service. .Attractions within a 10-minute drive of this 4-property class San Pedro Garza García hotel include Galerias Monterrey and Macroplaza.

What's nearby

  • Paseo San Pedro - 1 min walk - 0.0 km
  • Plaza Fiesta San Agustin - 3 min drive - 3.1 km
  • Fashion Drive - 3 min drive - 2.7 km
  • Galerias Monterrey - 4 min drive - 3.8 km
  • Macroplaza - 7 min drive - 6.9 km

Getting around

  • Edison Station - 6 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 41 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Sierra Madre Brewing Co. - ‬5 min walk
  • ‪Campomar - ‬3 min walk
  • ‪Nespresso Boutique - ‬3 min walk
  • ‪Colmillo - ‬5 min walk

About this property

Auténtico Monterrey

Hotel connected to a shopping centre in San Pedro Garza García with free parking
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. An outdoor pool, a terrace, and concierge services are also featured at the business-friendly Auténtico Monterrey. Self parking is free.

This 4-star San Pedro Garza García hotel is smoke free.

  • 33 guestrooms or units
  • Conference rooms
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Auténtico Monterrey offers 33 accommodations with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 150 for adults and MXN 140 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Reysbar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Auténtico Monterrey

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 150 for adults and from MXN 140 for children
  • Airport shuttle fee: MXN 450 per vehicle
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Auténtico Monterrey Hotel San Pedro Garza Garcia
Auténtico Monterrey San Pedro Garza Garcia
Hotel Auténtico Monterrey San Pedro Garza Garcia
Auténtico Monterrey Hotel
San Pedro Garza Garcia Auténtico Monterrey Hotel
Hotel Auténtico Monterrey
Auténtico Monterrey Hotel
Auténtico Monterrey San Pedro Garza García
Auténtico Monterrey Hotel San Pedro Garza García

Frequently asked questions

What is the cancellation policy at Auténtico Monterrey?

Auténtico Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Auténtico Monterrey?

Yep, Auténtico Monterrey has a free self car park.

Does Auténtico Monterrey have a pool?

Auténtico Monterrey has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

Does Auténtico Monterrey serve breakfast?

Yep, cooked-to-order breakfast is offered daily between 7:30 AM and noon.

Is there a free airport shuttle available at Auténtico Monterrey?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Auténtico Monterrey?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch and dinner.

What time are check-in & check-out at Auténtico Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Auténtico Monterrey?

No, pets and service animals are not allowed.

Auténtico Monterrey Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 801 reviews
Rating 8 - Good. 181 out of 801 reviews
Rating 6 - Okay. 113 out of 801 reviews
Rating 4 - Poor. 71 out of 801 reviews
Rating 2 - Terrible. 57 out of 801 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aurelio Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

YESIKA

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mi first room was terrible. It looks like they renovated although was a cheap job. Holes in the walls where the AC unit was placed. The shower was not working properly as the water level got stuck up to your ankles. The corridors with carpet full of stain's everywhere. I request immediately to be changed room although the hotel was full booked until Wednesday. So then I was able to get a better room. Still the carpet in the corridors are dirty and full of dust and the reception area on the 3rd floor is not welcoming at all. The only good thing was Selena at the reception what an incredible person. (her professionalism and empathy was amazing).
Stayed 5 nights in Mar 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Nellybet

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 Stars

Staff was attentive.
Stayed 2 nights in Mar 2025

6/10 Okay

Marisela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant inside the hotel was delicious. The hotel needs some remodeling.
Stayed 3 nights in Feb 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities
Stayed 1 night in Mar 2025

4/10 Poor

Carlos

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
In this day the tv in the room should at least be a Smart Tv, pillows where thin, overall did not get the boutique hotel feeling
Stayed 1 night in Feb 2025

8/10 Good

Josele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok for business

Stayed 1 night in Feb 2025

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general good, will probably need some maintenance around the carpet and some minor details on the rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Seung Whan

Business traveller
Liked: Cleanliness, amenities
Ver good
Stayed 2 nights in Feb 2025

6/10 Okay

Romeo

Business traveller
Liked: Cleanliness, staff & service
Not the best for what you pay for
Stayed 5 nights in Feb 2025

8/10 Good

Dean

Business traveller
Liked: Room comfort

Good location but in pretty rough shape.

This place is well located in San Pedro G.G., but 4-star it is not. The lobby is dirty and in bad shape, as are the hallways. The rooms are admittedly cleaner and tasteful, but nothing to write home about. I’d come back if the price were right, but it’s not high on my list of favorite places to stay in Monterrey. Really great location though.
Stayed 1 night in Feb 2025

6/10 Okay

emigdio j

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 4 nights in Feb 2025

2/10 Terrible

Baldemar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didn’t feel safe at hotel

I was visiting Monterrey for a wedding . Once I got to my room it was very dirty and there was a huge hole on the wall that I could see wires and it was missing a piece of wall. Didn’t feel safe staying there because it was a big hole and felt like any type of animal could come out from there at night. Room was extremely dusty and dirty it’s not the way it looks on pictures . I told the lady that I didn’t feel safe there and that I wanted my refund she said they would look into it. I received an email yesterday from hotels.com saying that they couldn’t get any feedback from the manager. I am very disappointed with hotels because no one was able to help me . I am not asking for any money back but at least to give me a credit for the money I spent and didn’t stay there . Very dissatisfied and disappointed
Stayed 2 nights in Jan 2025

8/10 Good

MEGEN

Stayed 4 nights in Feb 2025

10/10 Excellent

John, Winona

Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay as always.
Stayed 4 nights in Jan 2025

10/10 Excellent

Hector, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Guillermo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Staff is the best!
Stayed 4 nights in Jan 2025

2/10 Terrible

Armando

Stayed 1 night in Jan 2025

6/10 Okay

Keyla

Travelled with family
Disliked: Staff & service
Al parecer el hotel esta en remodelación y no es muy buenas condiciones. El ultimo piso se renta al publico para fiestas y todos las noches se nos dificultaba dormir por el ruido. No hay seguridad, por lo mismo de que se renta para eventos cualquier persona puede entrar y salir. Los cuartos si estaban amplios y limpios. La ubicacion también es buena, hay buenos lugares para comer, salir de noche y también para ir de compras.
Stayed 3 nights in Dec 2024