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Soho Boutique Palacio de Pombo

3.0 star property

Photo gallery for Soho Boutique Palacio de Pombo

Exterior
Daily buffet breakfast for a fee
Reception
Lounge
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003
  • Place, Banco Santander
    ‪2 min walk‬
  • Place, Santander Cathedral
    ‪5 min walk‬
  • Place, Centro Botín
    ‪5 min walk‬
  • Airport, Santander (SDR)
    ‪11 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite

Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Santander

At Soho Boutique Palacio de Pombo you'll be within steps of Casa Pombo and Mercado del Este. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe, dry cleaning/laundry services and luggage storage. Buffet breakfast is available daily between 8:30 AM and 11:00 AM. .Attractions within a 10-minute drive of this 3-property class Santander City Centre hotel include Santander Ferry Terminal and El Sardinero Beach.

What's nearby

  • Banco Santander - 2 min walk - 0.2 km
  • Jardines de Pereda - 2 min walk - 0.2 km
  • Santander Cathedral - 5 min walk - 0.4 km
  • Centro Botín - 5 min walk - 0.5 km
  • Mercado La Esperanza - 6 min walk - 0.6 km

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪El Diluvio - ‬2 min walk
  • ‪La Casa del Indiano - ‬1 min walk
  • ‪Luzmela - ‬1 min walk
  • ‪Chocolatería Aliva - ‬1 min walk
  • ‪Café de Pombo - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

There's a coffee shop/cafe on site. Public spaces have free WiFi. Soho Boutique Palacio de Pombo also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3-star Santander hotel is smoke free.

  • 64 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
Soho Boutique Palacio de Pombo offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is AU$299
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus a one-off EUR 20 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number No, MA-166143, 5127301VP3152E0017DK, country:ES|stateProvince:|city:santander|address1:CALLE MARCELINO SANZ DE SAUTUOLA, 2|address2:|postalCode:390, Spanish Commercial Registry, ES, Business, ES:B09843723

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

What is the cancellation policy at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Soho Boutique Palacio de Pombo ?

The closest beach to Soho Boutique Palacio de Pombo is El Sardinero Beach (2 km).

Does Soho Boutique Palacio de Pombo serve breakfast?

You bet, buffet brekkie is offered daily from 8:30 AM to 11:00 AM.

Is there a free airport shuttle available at Soho Boutique Palacio de Pombo ?

No, Soho Boutique Palacio de Pombo does not offer an airport shuttle service.

What time are check-in & check-out at Soho Boutique Palacio de Pombo ?

Check-in begins at 3:00 PM. Check-out time is noon.

Soho Boutique Palacio de Pombo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location. Room with veranda balcony overlooking the street below
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
We needed to stay an extra night. We were given this at a very reasonable price. The room was good and the reception staff were always available and very pleasant
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good beds

Good beds
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. We had a corner room with three balconies which was lovely. Room was very large and comfortable. Staff were amazing. Only niggle was the breakfast - could get a better breakfast just across the road at the corner bar for a third of the price. But I would definitely stay at this hotel again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Astrid

Liked: Staff & service, room comfort
Shops nearby Breakfast good Inconvenient parking not included in tarrif
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location

The hotel was nice . Lovely decor . The bed looked great but unfortunately it was not that comfortable. Great location for shops & restaurants.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

greig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property which looks brand newly renovated. Unfortunately there is a huge renovation project next door which means constant noise during the day but once this is sorted the location is ideal in the centre of a beautiful small city
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

SUKHJIT

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Luis Rodriguez

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Tarsha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.
Verified

10/10 Excellent

MARISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso hotel, muy ubicado y un staff muy atentos a nuestras necesidades
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente habitación y servicio
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jorge Guajardo

Liked: Cleanliness, amenities
Aceptable.
Stayed 2 nights in May 2025