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Hotel Puerta Santander

3.0 star property

Photo gallery for Hotel Puerta Santander

Daily continental breakfast for a fee
Bar (on property)
Front of property
Reception
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View map
Calle Abilio Garcia Baron, 1, Santander, Cantabria, 39011
  • Place, La Marga Park
    ‪19 min walk‬
  • Place, Plaza Méjico
    ‪3 min drive‬
  • Place, Marqués de Valdecilla University Hospital
    ‪3 min drive‬
  • Airport, Santander (SDR)
    ‪4 min drive‬

Room options

About the area

Santander

At Hotel Puerta Santander, you'll be connected to a shopping centre and 1.6 km (1 mi) from La Marga Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7 AM and 11:30 AM. There's also free extended parking, along with the convenience of car rentals on site. .Attractions within a 15-minute drive of this 3-property class Santander hotel include Santander Ferry Terminal and Cabarceno Natural Park.

What's nearby

  • La Marga Park - 19 min walk - 1.6 km
  • Parque del Doctor Morales - 3 min drive - 1.8 km
  • Plaza Méjico - 3 min drive - 2.2 km
  • Marqués de Valdecilla University Hospital - 3 min drive - 2.2 km
  • Iglesia de las Salesas Reales - 3 min drive - 2.5 km

Getting around

  • Boo Station - 11 min drive
  • Santander (SDR) - 16 min drive

Restaurants

  • ‪Taten - ‬3 min drive
  • ‪Tacos - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Burguer King - ‬3 min drive

About this property

Hotel Puerta Santander

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Puerta Santander. Limited free parking is available on a first-come, first-served basis.

This 3-star Santander hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Puerta Santander offers 103 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets and complimentary toiletries.

This Santander hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 11:30 AM for a fee: EUR 6.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 6.5 per person
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

NH Santander Parayas
NH Santander Parayas Hotel
Parayas
Parayas Hotel
Hotel City Express Santander Parayas
Hotel City Express Parayas
City Express Santander Parayas
City Express Parayas
City Express Santander Parayas Hotel
Hotel City Express Santander Parayas
City Express Santander Parayas Santander
City Express Santander Parayas Hotel Santander

Frequently asked questions

What is the cancellation policy at Hotel Puerta Santander?

Hotel Puerta Santander offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Puerta Santander?

Yep, Hotel Puerta Santander has a free self car park and free extended parking. Onsite parking is limited.

Are there any beaches close to Hotel Puerta Santander?

The closest beach to Hotel Puerta Santander is El Sardinero Beach (5.6 km).

Does Hotel Puerta Santander serve breakfast?

Yeah, continental brekkie is offered daily between 7 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel Puerta Santander?

No, Hotel Puerta Santander does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Puerta Santander?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Puerta Santander?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Puerta Santander?

No, pets are not allowed.

Hotel Puerta Santander Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 68 out of 260 reviews
Rating 8 - Good. 94 out of 260 reviews
Rating 6 - Okay. 63 out of 260 reviews
Rating 4 - Poor. 19 out of 260 reviews
Rating 2 - Terrible. 16 out of 260 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnighter

Rooms very comfortable. Restaurants within 10 mins walk. Very handy for the ferry
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Roberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Best was the receptionist, worst dirty room plus area industrial
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Michel

Liked: Staff & service, room comfort

Correst

RAS . Simplement correct.
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Baldomero

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpets filthy, smelled really, unfriendly staff, horrible experience.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Javier Higinio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

maxim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PEOR HOTEL EN MUCHOS AÑOS

Peor hotel que he estado en muchos años , moqueta llena de manchas gigantes por todas las instalaciones , techos rotos colgando , humedades en las paredes , camas antiguas y almohadas de otra decada. Suciedad y pelos en la habitacion. Nunca recomendaria este hotel. Cobrando 100 euros la noche no se como tienen el hotel de esta forma.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Victor

Liked: Staff & service, amenities
El personal me encanto Los pasillos del hotel no me gustaron estaban un poco abandonados o en obras
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Francisco José

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No habia agua caliente. tuve que ducharme con agua fria
Stayed 1 night in May 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in May 2022
Verified

4/10 Poor

Luis

Liked: Staff & service
Disliked: Cleanliness
It is not really a city express It is a domus hotel son it is not the same. I reserved because you sell it to me as a really city express. The worst was when we had to change room Because of bedbugs ☹️☹️😒 it is well located and good if you need a parking place Th other room worhout issues
Stayed 1 night in May 2022
Verified

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bad sehr gross und perfekt eingerichtet.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

AFONSO

Liked: Cleanliness
Disliked: Amenities
Buna limpiza No tienen capacidad para calentar todas las habitaciones, pasamos muchisimo frió, tuvimos que pedir mantas y aún así hacía frío.
Stayed 1 night in Feb 2022
Verified

4/10 Poor

peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Water leaks from roof , damp wall under window , drought from under window, hallway carpet stained . Only one sheet on bed .
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks

It’s was a sad horror stay but very helpful staff and the room was nice and clean
Stayed 3 nights in Oct 2021
Verified

6/10 Okay

Maria D

Disliked: Cleanliness, property conditions & facilities
Hotel was pretty far from downtown on a industrial park to start. Carpet at the hallways was old and dirty, room was not cleaned everyday as was advertised. Overall I was not happy there.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buono

buono, lo consiglio
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Easy access to public transportation
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

MME MYRIAME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Arthur John

Liked: Staff & service
Handy for the airport
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel.

Todo muy bien. Amabilidad, cuarto amplio y muy atentos todos. Esta ceca de un centro comercial
Stayed 1 night in Sep 2021
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Super contento

Desde el momento de llegada hasta el momento de salida las atenciones fueron espectaculares, gracias a su asistende en el front desk y y en el area de desayuno, las atencion fuè siempre con una sonrisa. Le agradezco a Josè antonio que siempre estuvo atento a nosotros y nos atendia a cada peticion nuestra. Un personal muy servicial, Dios permita que lo asciendan a gerente general, creo que cada hotel necesita de alguien asî. Gracias Jose. El estacionamiento completamente gratis y todo muy cèntrico a tiendas y puestos de gasolina que hasta caminando se puede ir.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Roberto Jose

Liked: Staff & service
Disliked: Cleanliness
The bathroom was dirty, full of hair on the floors.!
Stayed 1 night in Aug 2021
Verified

6/10 Okay

NATHALIE

Liked: Cleanliness, property conditions & facilities
The only thing around is a Corte ingles at about 10 mins walk. Hotel although clean is quite old and a bit tatty inside
Stayed 1 night in Aug 2021
Verified

8/10 Good

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel comodo

Hotel situado en las afueras con parquing gratis dentro del hotel. Es práctico para moverte por la zona y al terminar el dia ir al hotel a dormir.
Stayed 2 nights in Aug 2021