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La Casa del Agua Concept Hotel by Xarm Hotels

Property class: 2.5

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View map
Calle 18 # 4 - 09 Centro Histórico, Santa Marta
  • Place, Santa Marta Cathedral
    ‪1 min walk‬
  • Place, Parque de los Novios
    ‪3 min walk‬
  • Place, Santa Marta Beach
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪31 min drive‬

Room options

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Terrace

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Santa Marta

At La Casa del Agua Concept Hotel by Xarm Hotels you'll be within steps of Santa Marta Cathedral and Santa Marta Theater. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and a rooftop terrace. .A day of pampering can include massages and mani/pedis. Additionally, you'll find a 24-hour front desk, a terrace and dry cleaning/laundry services. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Attractions within a 30-minute drive of this Historic Center hotel include Rodadero Beach and Bello Horizonte Beach.

What's nearby

  • Santa Marta Cathedral - 1 min walk - 0.0 km
  • Santa Marta Theater - 2 min walk - 0.2 km
  • Parque de los Novios - 3 min walk - 0.3 km
  • Simón Bolivar Park - 3 min walk - 0.3 km
  • Santa Marta Beach - 6 min walk - 0.6 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive

Restaurants

  • ‪Tocata Karaoke Bar - ‬1 min walk
  • ‪Porthos Pub - ‬2 min walk
  • ‪IKARO CAFE - ‬2 min walk
  • ‪Subway - ‬1 min walk
  • ‪Carambolo - ‬1 min walk

About this property

La Casa del Agua Concept Hotel by Xarm Hotels

Free breakfast is served daily. An indoor pool, a rooftop terrace, and tour/ticket assistance are also featured at La Casa del Agua Concept Hotel by Xarm Hotels.

Smoking is allowed in designated areas at this Santa Marta hotel.

  • 1 building
  • 5 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
La Casa del Agua Concept Hotel by Xarm Hotels offers 5 accommodations with minibars and a ceiling fan. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Manicures/pedicures

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Phone

Policies

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: COP 3364 per person, per night.
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Agua Hotel
Casa Agua Hotel Santa Marta
Casa Agua Santa Marta
Casa Agua Concept Hotel Xarm Hotels Santa Marta
Casa Agua Concept Hotel Xarm Hotels
Casa Agua Concept Xarm Hotels Santa Marta
Casa Agua Concept Xarm Hotels
Casa Agua Concept Hotel Santa Marta
Casa Agua Concept Hotel
Casa Agua Concept Santa Marta
Casa Agua Concept
La Casa del Agua Concept Hotel by Xarm Hotels
La Casa del Agua Concept Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Hotel
La Casa del Agua Concept Hotel by Xarm Hotels Santa Marta
La Casa del Agua Concept Hotel by Xarm Hotels Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at La Casa del Agua Concept Hotel by Xarm Hotels?

La Casa del Agua Concept Hotel by Xarm Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to La Casa del Agua Concept Hotel by Xarm Hotels?

Yep, La Casa del Agua Concept Hotel by Xarm Hotels is a short 6-minute walk from Santa Marta Beach.

Does La Casa del Agua Concept Hotel by Xarm Hotels have a pool?

La Casa del Agua Concept Hotel by Xarm Hotels has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Does La Casa del Agua Concept Hotel by Xarm Hotels serve breakfast?

Yep, complimentary buffet brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at La Casa del Agua Concept Hotel by Xarm Hotels?

No, La Casa del Agua Concept Hotel by Xarm Hotels does not offer an airport shuttle service.

La Casa del Agua Concept Hotel by Xarm Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 82 reviews
Rating 8 - Good. 31 out of 82 reviews
Rating 6 - Okay. 8 out of 82 reviews
Rating 4 - Poor. 1 out of 82 reviews
Rating 2 - Terrible. 0 out of 82 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint, litet hotell, mitt i den historia stadskärna

Bodde en vecka där och jag är otroligt imponerad. Så trevliga, varma och öppna människor. Service känslan är utan tvekan prio ett. Jag vill gärna komma tillbaka!
Stayed 6 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great! However, the wifi was spotty at best. Went to check the router and it was most-likely overheated since it was outside.
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes kleines Hotel in guter Lage

Erdgeschosszimmer schön und geräumig aber Frühstück direkt vor der Tür, ab 7:00 Uhr ist mit schlafen vorbei. Dachgeschosszimmer recht klein aber für eine Nacht o. k.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great place, awesome staff, breakfest++

Really good staff, breakfast are awesome (few choices a la carte). The room was good with hot watter. Right in the tourist area
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good base if you want to explore the old town.

The hotel is very unusual in that your breakfast is taken at one long table which is situated in the courtyard by the plunge pool but with a very long time slot in which you can have breakfast - you can manage to eat alone if you are so inclined. Our room was very clean and the bed comfortable and our only bad comments were that there was only one mirror which was in the bathroom which made getting ready when there is two of you a bit of a chore and also the rain style shower head only gushed water from one side - which we did report but no action was taken. But the place was clean and the staff were so welcoming. The loud country and western music in the afternoon could be annoying but Columbia is so full of music and noise all the time so what is a bit of country and western!
Stayed 12 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, quite boutique hotel. They male you feel at home.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente relax hotel cerca del mar

Excelente en todo salvo desayuno. El desayuno es bueno pero demasiado básico y escueto. Sería bueno contar con llave de entrada al acceso principal pues hay que llamar cada vez al sereno para que abra la puerta. Por lo demas, excelente en terminos se ubicación, limpieza, comodidad, acceso a internet.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, low key

La Casa del Agua was a nice one-night stay, with friendly staff and breakfast included. Nice decor, simple and pleasant experience.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable especial para descansar pese a su

Muy bien y la estadía fue muy agradable. Una excelente experiencia
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aunque es un muy buen hotel, habíamos tenido la oportunidad de quedarnos en La Casa del Patio y fue mucho más bonita la habitación. Además, en la habitación brisa, que fue en la que nos hospedamos, se escucha el ruido de la calle y el domingo las campanas de la catedral nos levantaron a las 6:30am. El servicio y atención y fue excelente.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y tranquilo

Excelente sitio para descansar, muy tranquilo y aseado ; cercanía a la zona histórica, restaurantes y zona de rumba
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but avoid the room named Fuego

have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. This is the second stay, which was less enjoyable than the first. The key driver for this, was the room named Fuego. Despite being bigger and more expensive, it was on the ground floor, fairly dark and somewhat noisy during nighttime from the street. Additionally the wifi coverage was almost non-existing, why I had to spend most of the time in the common area to stay online. Very annoying for me and hence the rating of 3. Regarding the other elements, please see my other review of the same hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great atmosphere in small boutigue hotel

I have stayed at this hotel twice, 2 days before a Lost City trek and 2 days after. The experience was not consistent, why I have made two separate reviews. The first stay was very nice with a nice room at 1.st floor, good wifi/internet. The breakfast was great (select between many freshly cooked egg-dishes, fruit, granola etc.) and the service was friendly and as fast as you can expect in these parts of the world.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hübsches kleines Hotel in der Altstadt

Wir waren in mehreren Xarm Hotels in Santa Marta, alle sind sehr schön eingerichtet, sauber, zentral gelegen und wirklich sehr empfehlenswert. In der Casa del Aqua sollte das Personal aber noch etwas an sich arbeiten, was Freundlichkeit und Hilfsbereitschaft anbelangt. Ich kam nach einem Unfall humpelnd an und mein Mann musste das Gepäck alleine in unser Zimmer in den 3.Stock schleppen. Als sich herausstellte, dass mein Fuß gebrochen ist, sorgten zuvorkommende Mitarbeiterinnen des Nachbarhotels, das zur selben Gruppe gehört, dafür, dass wir ein Zimmer im Erdgeschoss bekommen - das war wirklich sehr nett.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien situé , acceuillant , classieux

Agreable surprise en arrivant , très bon acceuil , très bien situé dans le centre historique. Nous recommandons les chambres avec terrasse , piscine petite mais agréable au vu de la chaleur extérieure . Une amélioration à faire sur les petits déjeuners continentaux.
Verified review

6/10 Okay

Liked: Cleanliness

No fue lo que esperabamos

En realidad, la ubicación del hotel es buena (centrica) pero la zona es fea y sucia. El hotel tiene bonita decoración pero es dificil de ubicar. En los servicios ellos describen el traslado al aeropuerto pero como solo cuentan con 1 vehiculo que lo utiliza también su otro hotel, la disponibilidad es escasa, por lo que deberían especificar que el servicio depende de la disponibilidad. Ademas, al momento de reservar indica que el desayuno es buffet pero en realidad es un desayuno basico.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo, personal impecable en la atención, trato directo con los dueños. Muy predispuestos. Totalmente recomendable!!!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel!!!

Muy buen hotel en el centro de la ciudad, muy buena atención de su personal.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien atendido y muy personalizado

Me encanto el hotel. Es muy cómodo, bonito y perfecto para el descanso. Las personas del hotel muy amables y tenían toda la información importante para moverse por Santa Marta y alrededores
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great location!

This is my second stay with the Xarm group of boutique hotels. Very simular experience with very helpful and friendly staff. When I stayed there they were in the process of completing some repairs so my water was intermittent and The TV in my room was out of service. However the staff were so accomidating that the customer service easily made up for any small inconveniences. You actually check in at La Casa Del Farol which is just across the street. The breakfasts they prepare for you were a solid 10 out of 10. The hotel is secure and you are always greeted with a smile. Rooms are cleaned each day and beds made up. This hotel chain represents very well and the staff they hire are really focused on the customer.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel charmoso.

O hotel não tem uma recepção, você é atendido na recepção de um hotel ao lado, da mesma rede. O café da manhã é muito bom.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique séjour au calme

Super séjour dans ce magnifique petit hotel, calme et reposant à souhait. Chambre très propre, clim très efficace, piscine dans le patio agréable avec la chaleur de Santa marta. Idéalement situé proche de tous les commerces et restaurants. Meilleur hotel qu'on ait pu faire en Colombie.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, oasis in an incredibly hot city

Great hotel, beautiful breakfast and nice staff. Very good air conditioning system which is a must in such a hot location. I was there Nov 23 to 26, 2015.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel excelente

El hotel es magnífico al igual que el otro contiguo, La casa del Farol que son del mismo dueño. Su ubicación permite moverse muy bien a pie por el centro histórico. Y el servicio es extraordinario, la amabilidad es constante.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small hotel for a great price, just not the best shower.