2/10 Terrible
ALEJANDRO
8 July 2025
One of the worst customer service we ever had! We arrived at the hotel at 3:15 pm and check in was at 4 pm. the process was done by 3:38 pm but they wouldnt give us the room until 4 pm.. they said no after us asking nicely since we had a wedding to attend at 4:30 pm and we had to get ready . We had to wait until 4 pm because THEY DID NOT HAVE THE ROOM READY when check out is at 12 pm..Mediocre service!
On another note the road to the hotel was terrible, all of the hotels in that street are owned by the same owner therefore they have no intentions to fix this.
Breakfast is a scam, they have a transportation to another building to have breakfast, which this is not mentioned in the website. What kind of "hotel" is this??? and the reviews mention iits exceptional with a rating of 9.4l!!! what a scam!! dont believe this trap
ALEJANDRO
Stayed 1 night in Jul 2025