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Hotel Palmarena Plaza

Property class: 3.5

Photo gallery for Hotel Palmarena Plaza

A hotel with a swimming pool, outdoor seating, and palm trees.
A lobby with a checkered floor, large windows, and a seating area with a coffee table and chairs.
A hotel lobby with a checkered floor, a reception desk, seating area, and a balcony with plants.
A hotel with a yellow facade, balconies, and a palm tree.
A hotel room with four single beds, each with a teal bedspread and pillows, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$96
21 Aug - 22 Aug

Explore the area

View map
Calle 19 No. 1B-63, Rodadero, Santa Marta, 470006
  • Place, Arrecife Shopping Center
    ‪9 min walk‬
  • Place, Mundo Marino Aquarium
    ‪10 min walk‬
  • Place, Rodadero Beach
    ‪8 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪19 min drive‬

Room options

View all photos for Double Room, 1 Bedroom

A hotel room with a bed, a desk, a chair, a small refrigerator, and a balcony with a view of greenery.

Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with three beds, each with a blue bedspread and white linens. There is an air conditioning unit on the wall and a window with curtains.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with four single beds, each with a teal bedspread and pillows, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 6
  • 5 Single Beds OR 1 Double Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Room

A bed with a black frame, white bedding, and orange pillows.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Three single beds with headboards, a bedside table, and a nightstand.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

A hotel room with four single beds, each with a teal bedspread and pillows, a wooden nightstand, a desk with a chair, and a window with curtains.

Room

  • Sleeps 6
  • Free Wi-Fi

About the area

Santa Marta

You'll be connected to the convention centre at Hotel Palmarena Plaza, and within just a 15-minute stroll of Arrecife Shopping Center and Mundo Marino Aquarium. Highlights at this family-friendly hotel include 2 outdoor swimming pools, a restaurant and free continental breakfast. .The restaurant, Bumaye, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. Each morning free breakfast is served. There's also the convenience of free self parking. .Near this 3.5-property class El Rodadero hotel, you'll find Rodadero Beach.

What's nearby

  • Arrecife Shopping Center - 9 min walk - 0.8 km
  • Mundo Marino Aquarium - 10 min walk - 0.9 km
  • Rodadero Beach - 8 min drive - 3.1 km
  • Bello Horizonte Beach - 13 min drive - 7.8 km
  • Parque de los Novios - 19 min drive - 8.4 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 16 min drive

Restaurants

  • ‪El Vómito - ‬4 min walk
  • ‪Restaurante Caravel - ‬5 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Serena Tropical Bistro - ‬7 min drive
  • ‪Donde Chucho - ‬18 min walk

About this property

Hotel Palmarena Plaza

Hotel Palmarena Plaza offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 5 meeting rooms are available. A terrace, barbecue grills, and a garden are also featured at the family-friendly Hotel Palmarena Plaza. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Santa Marta hotel.

  • 1 building
  • 32 guestrooms or units
  • 4 levels
  • Conference rooms
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Palmarena Plaza offers 32 accommodations with minibars and free toiletries. Cable televisions are provided.

Bathrooms include a shower. This Santa Marta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bumaye

Things to do

  • 2 outdoor pools
  • Children's pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Pool access ramp on site
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Palmarena Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
  • Resort fee: COP 6000.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Santa Marta
Palmarena
Palmarena Santa Marta
Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel
Hotel Palmarena Plaza Santa Marta
Hotel Palmarena Plaza Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Hotel Palmarena Plaza?

Hotel Palmarena Plaza offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Palmarena Plaza?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Palmarena Plaza on 21 Aug 2026 start from AU$96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Palmarena Plaza?

Yep, Hotel Palmarena Plaza has a free self car park.

Are there any beaches close to Hotel Palmarena Plaza?

The closest beach to Hotel Palmarena Plaza is Rodadero Beach (0.6 km).

Does Hotel Palmarena Plaza have a pool?

Hotel Palmarena Plaza has 2 outdoor swimming pools and a kids' pool. The pool is open 7:00 AM to 7:00 PM.

Is Hotel Palmarena Plaza family-friendly?

You bet! With amenities such as a children's pool, a playground and a BBQ, it's no surprise that Hotel Palmarena Plaza is a hit with families.

Does Hotel Palmarena Plaza serve breakfast?

You bet, complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Hotel Palmarena Plaza?

No, Hotel Palmarena Plaza does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Palmarena Plaza?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Palmarena Plaza?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Palmarena Plaza?

No, pets and service animals are not allowed.

Hotel Palmarena Plaza Reviews

Reviews

6.0
Rating 10 - Excellent. 4 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 6 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

7.0/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Paul

Liked: Amenities
Needs updating
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super outdated! Not worth it! Misleading photos!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

lucelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todo!!!!
Stayed 4 nights in Aug 2025
Verified review

4/10 Poor

Jesus David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
El wifi en el hotel no funciona y cuando pides ayuda simplemente no hacen nada. Es la segunda vez que me quedo en el hotel y pasa lo mismo. El desayuno aparte es absolutamente feo
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Bianis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

Excelente atención bonitas instalaciones pero antiguas, muy limpio, excelente precio, la comida excelente regresaría sin duda
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo normal
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

diana

Disliked: Staff & service, property conditions & facilities
Vieja, fea y con muchas condiciones para una prioridad tan fea.
Stayed 4 nights in May 2023
Verified review

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities

Hotel comodo

Estuvimos tranquilos y disfrutamos de la piscina
Verified review

4/10 Poor

Stefan

Disliked: Staff & service, property conditions & facilities
Dålig wifi och ingen hiss. Kallvatten i dålig dusch. Katastrofal service.
Verified review

6/10 Okay

Cesar

Room for improvement

The hotel stay was decent, but not great or outstanding. It provided basic comforts but expected a little more. The WiFi connection was horrible and pretty much inexistent which was frustrating. The surrounding are was nice and close to the beach.
Verified review

4/10 Poor

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Palmarena

No hot water, hard to get Internet and the hotel is in Rodadero and not Santa Marta. We had a suite with 3 single beds and another room with a queen bed plus a living room with tv and couches. The bedrooms were air conditioned but the living room was not. There is also no elevator but the porter will take your luggage upstairs. Pool was ok. It's not on the beach but the public beach is a block away. Decent breakfast. Service people were very nice and we managed ok but overpriced for the amenities. Getting the kids clean without hot water was not easy. There is a modern air conditioned mall close by about 10 min walk (top notch by any country's standards) and plenty of local restaurants, 24 hr drug stores and at least 3 supermarkets. Overall we felt safe in the neighbourhood at all hours.
Verified review

10/10 Excellent

randy

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

German

Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Eduardo

Disliked: Staff & service
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

David

Stayed 1 night in Feb 2022