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Casa Etnia Hotel Boutique by Xarm Hotels

Property class: 2

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View map
CALLE 29, 13-59, Santa Marta, Magdalena, 470004
  • Place, Santa Marta Cathedral
    ‪4 min drive‬
  • Place, Parque de los Novios
    ‪4 min drive‬
  • Place, Santa Marta Beach
    ‪5 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪27 min drive‬

Room options

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Santa Marta

At Casa Etnia Hotel Boutique by Xarm Hotels you'll be within a 20-minute stroll of Eduardo Santos Stadium and Town Hall. Highlights at this hotel include free continental breakfast, a poolside bar and a bar/lounge. .This hotel has free WiFi in public areas, a terrace and multilingual staff. Additionally, you'll find wedding services and a front desk safe. Each morning free breakfast is served. There's also limited parking, along with the convenience of a beach shuttle. .Attractions within a 30-minute drive of this Bavaria hotel include Rodadero Beach and Bello Horizonte Beach.

What's nearby

  • Santa Marta Cathedral - 4 min drive - 1.8 km
  • Parque de los Novios - 4 min drive - 1.8 km
  • Santa Marta Beach - 5 min drive - 2.1 km
  • Marina Santa Marta - 5 min drive - 2.1 km
  • Santa Marta Bay - 5 min drive - 2.1 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 25 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Pizza Factory - ‬2 min walk
  • ‪La panetteria - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Juan Valdez Café - ‬7 min walk

About this property

Casa Etnia Hotel Boutique by Xarm Hotels

You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and a front desk safe are also featured at Casa Etnia Hotel Boutique by Xarm Hotels.

Smoking is allowed in designated areas at this Santa Marta hotel.

  • 6 guestrooms or units
  • Continental breakfast (free)
  • Staff members are multilingual
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Casa Etnia Hotel Boutique by Xarm Hotels offers 6 accommodations, which are accessible via exterior corridors and feature a ceiling fan and blackout curtains. Each accommodation is individually furnished and decorated. Bathrooms include a rainfall showerhead. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Spa

  • Massage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Rainfall showerhead

More

  • Access via exterior corridors
  • Ceiling fan
  • Individual decor
  • Individual furnishings

Policies

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available.

Payment types

  • Mastercard
  • American Express
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Etnia
Casa Etnia Hotel
Casa Etnia Hotel Santa Marta
Casa Etnia Santa Marta
Casa Etnia Hotel Boutique Xarm Hotels Santa Marta
Casa Etnia Hotel Boutique Xarm Hotels
Casa Etnia Boutique Xarm Hotels Santa Marta
Casa Etnia Boutique Xarm Hotels
Casa Etnia By Xarm Hotels
Casa Etnia Hotel Boutique
Casa Etnia Hotel Boutique by Xarm Hotels Hotel
Casa Etnia Hotel Boutique by Xarm Hotels Santa Marta
Casa Etnia Hotel Boutique by Xarm Hotels Hotel Santa Marta

Frequently asked questions

What is the cancellation policy at Casa Etnia Hotel Boutique by Xarm Hotels?

Casa Etnia Hotel Boutique by Xarm Hotels offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Casa Etnia Hotel Boutique by Xarm Hotels?

Onsite parking is limited.

Are there any beaches close to Casa Etnia Hotel Boutique by Xarm Hotels?

The closest beach to Casa Etnia Hotel Boutique by Xarm Hotels is Rodadero Beach (4.4 km).

What makes Casa Etnia Hotel Boutique by Xarm Hotels a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Casa Etnia Hotel Boutique by Xarm Hotels.

Does Casa Etnia Hotel Boutique by Xarm Hotels serve breakfast?

Yeah, complimentary continental brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Casa Etnia Hotel Boutique by Xarm Hotels?

No, Casa Etnia Hotel Boutique by Xarm Hotels does not offer an airport shuttle service.

Casa Etnia Hotel Boutique by Xarm Hotels Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 8 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean, basic accommodations.

This hotel has basic, not luxurious, accommodations; but it is well-managed and clean. The pool is well maintained. The location is somewhat removed from the desired tourist areas, such as the waterfront and the historical district, but getting to those places is easy and quick via taxi. The hotel staff is exceedingly friendly and helpful, always available to address guests' needs. I was content with my room and the overall service. MY stay at Casa Etnia gets my seal of approval.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Hotel cerca a centros comerciales y restaurantes.

No hay Wifi en habitaciones. El baño pudo estar en mejor condición. Pero cómodo en general.
Verified review

6/10 Okay

Liked: Cleanliness

Buena ubicacion y buena cama

Bien ubicado; agua deficiente en las duchas, wifi sin conexión en las habitaciones, al desayuno te salen solo con jugo, bebida caliente y un pan, me pareció fatal que no tuvieran huevos. Al reservar no te especifican como es el desayuno.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para nosotros el hotel fue bien ubicado, la gente que trabajan alla son muy amable, pero, no tenia algunas cosas que estan listado por computador, como, no hay lavandaria de auto servicio, no hay batas, y el wifi es muy debil. Pero, me gustaria regresar
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

No se cumplió con lo anunciado

En la publicidad dicen que Desayuno buffet gratis y lo que dan es un jugo un cafe o chocolate y pan.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellento profunda

wonderful property with individual detail and aesthetics -rooms are absolutely habitable and comfortable -I languished here in silence in the outdoor pool and Jacuzzi -santa marta is a delightful colonial town and the staff andrea and carlos were guiding me to the sites -I will return for sure to exotic santa marta -excellento
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

it is far from downtown and the beach

my friend and I stayed for one night and it was very nice. I recommend it for short stays
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Da stimmt Preis / Leistung

Die Suite war wunderbar und das Frühstück sehr gut!
Verified review

6/10 Okay

ACEPTABLE

Es muy agradable el sitio, tranquilo, la atención muy buena y la comida deliciosa..
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

FATA MAS INFORMACION EN LA PAGINA WEB

El hotel es muy agradable, las habitaciones no son tan grandes, la atención muy buena pero falta de información general en la pagina de internet, ya que se reservo y cuando salimos nos cobraron el impuesto del IVA que se había generado con el pago total. Prácticamente nos cobraron dos veces, pero el hotel respondió por el saldo hasta tanto no se aclare con la agencia de reservaciones el descuento del IVA.
Verified review

2/10 Terrible

Disliked: Staff & service

I would not ever recommend this hotel.

The staff stole my wife's camper while we were at the beach. Upon discovery and during the confrontation the manager called my wife a liar, gave us her wrong name and refused to call the police. Fortunately, my wife's family is from Santa Marta and her uncle is a detective. Once the police came, the owner showed up but she was combative. Offerer end to discount incidentals by 50%, which would be $40. I refused and she reluctantly refunded $80. What a joke this hotel is.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santa Marta

The hotel was great. Clean rooms, good shower. Only problem was loud music next door until 2am! Didn't get much or any sleep having to get up at 5:00am to catch a bus.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very expensive for what it is!

Staff are very friendly, and helpful, but hotel it's more like bed and breakfast. Tiny pool, and far for the town.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

random sort of location, nothing special.

i booked 2 nights and could only stay for one, but was unsuccessful in getting any refund from the management for the second night.. jacuzzi did not heat up.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Servicio y Comodidad

Nuestra estadia fue por 3 dias, las personas que administran el hotel fueron muy amables con nosotros, realmente saben lo que es Servicio al Cliente, en cuanto las habitaciones la comodidad es incomparable, las habitaciones son espectaculares y super comodas, sobre todo la lencería. Las instalaciones en general son muy agradables, lo recomiendo 100 %
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service and stay

When staying at Casa Etnia a few weeks ago with a friend, I had a great experience. The room was clean and very minimal. Just what we needed for a couple nights stay. The staff was very friendly and helpful to any questions we had. Offered great suggestions for dinner. They served an excellent breakfast every morning as well (made to order with anything you could ask for). This type of excellent customer service was certainly unexpected with the great price we paid for the room. Would definitely recommend to others!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort