Best Western Plus Santa Marta Hotel

3.5 star property
Boardwalk/promenade hotel with free breakfast and fitness centre

Photo gallery for Best Western Plus Santa Marta Hotel

Terrace/patio
Poolside bar
Free daily buffet breakfast
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$115
15 Jan - 16 Jan 2026

Explore the area

View map
Calle 24 No 3-65, Santa Marta, 470004
  • Place, Parque de los Novios
    ‪5 min walk‬
  • Place, Marina Santa Marta
    ‪6 min walk‬
  • Place, Santa Marta Beach
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Espresso maker
  • 24 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

Standard Room, 2 Single Beds, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Espresso maker
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Non Smoking (Living Room)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
LCD TV
Bathrobes
Private bathroom
Hairdryer
Coffee/tea maker
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Bathrobes
Microwave
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Handicap Room, Microwave and Refrigerator, High Speed Internet Access, Coffee Maker, Hairdryer

  • Sleeps 2

2 Single Beds, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Living Room, Coffee Maker, Mini Bar, Free Parking, Safe

  • Sleeps 2

2 Single Beds, Non-Smoking, Connected Beds

  • Sleeps 3

1 King Bed, Non-Smoking, Connected Beds

  • Sleeps 3

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee and Tea Maker, Mini Bar

  • Sleeps 3

1 King Bed, Non-Smoking, Wi-Fi, Air-Conditioned, Safe, Coffee And Tea Maker, Mini Bar

  • Sleeps 3

Standard King Room-Non-Smoking

  • Sleeps 3

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About the area

Santa Marta

Best Western Plus Santa Marta Hotel puts you in the heart of Santa Marta, within just a 10-minute stroll of Parque de los Novios and Santa Marta Bay. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Blue Ribbon, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 409 square feet (38 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 3.5-property class Los Cocos hotel, attractions include Tayrona National Natural Park and Rodadero Beach.

What's nearby

  • Parque de los Novios - 5 min walk - 0.4 km
  • Santa Marta Bay - 5 min walk - 0.4 km
  • Marina Santa Marta - 6 min walk - 0.6 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Santa Marta Cathedral - 8 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 28 min drive

Restaurants

  • ‪La Sartén Dorada Restaurante y Parrilla - ‬5 min walk
  • ‪Juan Valdez Las Olas - ‬3 min walk
  • ‪Arepas Yiya - ‬3 min walk
  • ‪La Gran Muralla - ‬4 min walk
  • ‪Restaurante Medellin - ‬3 min walk

About this property

Best Western Plus Santa Marta Hotel

Boardwalk/promenade hotel with free breakfast and fitness centre
Best Western Plus Santa Marta Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. Event space at this hotel measures 409 square feet (38 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Santa Marta Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 15 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2016
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Best Western Plus Santa Marta Hotel offers 126 accommodations with minibars and espresso makers. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and safes. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Ribbon

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 409 square feet of conference space

Outdoors

  • In a regional park
  • On the boardwalk/promenade
  • Pool loungers
  • Rooftop terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Tile flooring in room

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: COP 60000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Best Western Plus Santa Marta
Best Western Plus Santa Marta
Best Western Plus Santa Marta Hotel Hotel
Best Western Plus Santa Marta Hotel Santa Marta
Best Western Plus Santa Marta Hotel Hotel Santa Marta

Frequently asked questions

Is parking available at Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Santa Marta Hotel?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Santa Marta Hotel on 15 Jan 2026 start from AU$114.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Santa Marta Hotel?

Yep, Best Western Plus Santa Marta Hotel is a short 8-minute walk from Santa Marta Beach.

Does Best Western Plus Santa Marta Hotel have a pool?

Best Western Plus Santa Marta Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Best Western Plus Santa Marta Hotel serve breakfast?

Yeah, complimentary buffet breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Santa Marta Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Best Western Plus Santa Marta Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Santa Marta Hotel?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Best Western Plus Santa Marta Hotel?

No, only service animals are allowed.

Best Western Plus Santa Marta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 415 out of 666 reviews
Rating 8 - Good. 171 out of 666 reviews
Rating 6 - Okay. 46 out of 666 reviews
Rating 4 - Poor. 14 out of 666 reviews
Rating 2 - Terrible. 20 out of 666 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jon Sebastian Castellanos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados muy amables y nos ayudaron mucho.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location/Excellent Service

Excellent choice. Worth every penny. Staff was amazing: professional, helpful, and always with a smile. Breakfast buffet was delicious with many choices. Room was clean. Bed just as comfortable as home. Rooftop bar and pool were both lovely. Easy walk to marina and Parque de los Novios. Wii definitely choose to stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Aug 2025

8/10 Good

Alexander

Stayed 2 nights in Jul 2025

8/10 Good

Audie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is dirty and not safe
Stayed 7 nights in Aug 2025

10/10 Excellent

Ozlem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bravo - A Perfect 10

Excellent from check in to check out. The room was very neat and clean. Bed comfort was outstanding. Bathroom very clean with soap/shampoo. Continental breakfast is abundant and the dining area is well maintained. Housekeeping, pleasantly helpful!! The rooftop pool/bar was nice to start or end the day. It’s very well maintained throughout the day. Across the street from centro histórico Marsol bus stop which is an easy 5 min walk to Parque de los Novios. Bus to Rodadero at the corner. Overall, this Best Western Plus was so much above the level of service of other hotels at the same price point.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Buen servicio. Mal colchón

Solo por mejorar el colchón. Muy blando e irregular. No me gustó el material del piso de la piscina Excelente servicio de todo el personal ybnos fue bien con la comida
Stayed 1 night in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jul 2025

10/10 Excellent

Ariel A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Johanna

Stayed 3 nights in Jul 2025

2/10 Terrible

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One small room without a bathroom

One small room with a shared bathroom and no parking. Too expensive for what it is offered
Stayed 2 nights in Jun 2025

6/10 Okay

JAMES, NEDERLAND

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We were charged 800mil cop, $200usd for laundering services on about 15 kg of clothes washed and dried. What a rip off. The clothes were supposed to be ironed but they were not, 200 dollars to wash and dry a bag of clothes is outrageous. We have had better experience at near by hotels and will not be staying here again.
Stayed 3 nights in Jul 2025

8/10 Good

Luis F

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 15 nights in Jun 2025

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as expected

Breakfast is terrible. Not warm enough and the quality was very low. Not much variety
Stayed 2 nights in Jun 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

George, Henderson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water scalds and then goes cold. No Netflix. No helpful staff. TERRIBLE breakfast quality.
Stayed 4 nights in Jun 2025

10/10 Excellent

javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location! Not in the busy areas but walking distance to the entertainment district. Clean safe and priced well!
Stayed 2 nights in Jun 2025

4/10 Poor

Humberto

Travelled with family
Disliked: Staff & service
La atención en recepción es fatal, además no cumplen con la hora prevista 3:00 PM ! Les realize una sugerencia de una cama cuna pero nunca me ayudaron con eso.
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Stayed 3 nights in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pool was great. Front desk staff were great, spoke good English and were very helpful. Good safe location walking distance from the beach and restaurants.
Stayed 1 night in May 2025

6/10 Okay

hernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tenía una reunión con abogado y me tocó hacerla en lobby del hotel . No tienen un sitio o sala para hacerla y conectarme al computador y en mi habitación no dejaron subir al abogado
Stayed 2 nights in Jun 2025

6/10 Okay

Dennis

Liked: Property conditions & facilities
Disliked: Cleanliness
Pretty basic room Average breakfast nothing stands out just the bare basics
Stayed 3 nights in Jun 2025