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Secrets Huatulco Resort & Spa - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Secrets Huatulco Resort & Spa - Adults Only - All Inclusive

Relax in the hot tubs surrounded by ocean views and comfortable seating.
Relax in the ocean-view lounge with a curved roof, bar, and comfortable seating.
Relax in a spacious room with a large bed, sofa, and ocean views.
Walking along the beach, guests can enjoy the tranquil atmosphere and stunning ocean views.
Relax in style with a panoramic ocean view from the comfort of this luxurious room, featuring a spacious bathtub, seating area, and curved ceiling.

Popular amenities

  • Breakfast included
  • Hot tub
  • Pet-friendly
  • Room service
The current price is AU$631
includes taxes & fees
13 Aug - 14 Aug

Explore the area

Map
Seccion Hotelera Bahia de Conejos, Lote 8, Santa María Huatulco, OAX, 70989
  • La Bocana Beach
    ‪20 min walk‬
  • Playa Conejos
    ‪1 min drive‬
  • Tangolunda Beach
    ‪6 min drive‬
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Preferred Club - Swim-out)

26-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom (Preferred Club - Swim-out)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Hot Tub

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Hot Tub

8.4 out of 10
Very good
(9 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Ceiling fan
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Oceanfront

8.2 out of 10
Very good
(26 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Ceiling fan
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Hot Tub

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 2 Double Beds, Hot Tub

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Ceiling fan
  • Partial sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 2 Double Beds, Oceanfront

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Ceiling fan
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

View from room

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

8.0 out of 10
Very good
(14 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Preferred Club - Swim-out)

View from room

Junior Suite, 1 King Bed (Preferred Club - Swim-out)

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow menu
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

7.6 out of 10
Good
(10 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow menu
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Swim-out)

1 bedroom, Frette Italian sheets, down duvets, pillow-top beds

Junior Suite, 2 Double Beds (Preferred Club - Swim-out)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
HDTV
Pillow menu
  • Beach view
  • Sleeps 2
  • 2 Double Beds

About the area

Santa María Huatulco

A luxury stay in Santa María Huatulco awaits you at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive. Within a short 5-minute stroll, you'll find Playa Conejos and Conejos Bay. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Secrets Spa by Pevonia can include massages, aromatherapy and hydrotherapy along with access to the mud bath and sauna. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach and enjoy the 2 outdoor tennis courts, nightclub and gym. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Near this 4.5-property class Conejos property, you'll find Tangolunda Beach.

What's nearby

  • La Bocana Beach - 20 min walk - 1.7 km
  • Playa Conejos - 1 min drive - 0.0 km
  • Playa Tejoncito - 5 min drive - 3.7 km
  • Tangolunda Beach - 6 min drive - 4.8 km
  • Playa Arrocito - 10 min drive - 7.4 km

Getting around

  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.) - 50 min drive

Restaurants

  • ‪Bar Solarium - ‬12 min drive
  • ‪Coco Café - ‬8 min drive
  • ‪El Mexicano Restaurant - ‬13 min drive
  • ‪Seaside Grill - ‬9 min drive
  • ‪La Tortuga - ‬9 min drive

About this property

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Secrets Huatulco Resort & Spa - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Secrets Huatulco Resort & Spa - Adults Only - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a hot tub and a fitness centre. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Santa María Huatulco property is smoke free.

  • 399 guestrooms or units
  • 4 levels
  • 6 buildings
  • 6 dining venues
  • 6 bars or lounges
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2011
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Secrets Huatulco Resort & Spa - Adults Only - All Inclusive offers 399 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets and down duvets. 26-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead, bathrobes and hairdryers.

This Santa María Huatulco property provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Secrets Spa by Pevonia has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath, a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Stereo

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6,997 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 4 floors
  • 6 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 2011
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash. This property uses wind energy, plus eco-friendly cleaning products.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Huatulco Resort
Huatulco Secrets
Huatulco Secrets Resort
Secrets Huatulco
Secrets Huatulco Resort
Secrets Resort Huatulco
Secrets Huatulco Hotel Huatulco
Secrets Huatulco Resort Santa María Huatulco
Hotel Secrets Huatulco Resort & Spa Santa María Huatulco
Santa María Huatulco Secrets Huatulco Resort & Spa Hotel
Secrets Huatulco Resort & Spa Santa María Huatulco
Secrets Huatulco Resort
Secrets Huatulco
Hotel Secrets Huatulco Resort & Spa
Secrets Huatulco Resort Spa All Inclusive
Secrets Huatulco Resort Spa
Secrets Huatulco Resort All Inclusive Santa María Huatulco
Secrets Huatulco Resort All Inclusive
Secrets Huatulco Resort All Inclusive Santa María Huatulco
Secrets Huatulco All Inclusive Santa María Huatulco
Secrets Huatulco All Inclusive Santa María Huatulco
Secrets Huatulco All Inclusive
Secrets Huatulco Resort Spa All Inclusive
Secrets Huatulco Resort All Inclusive
Hotel Secrets Huatulco Resort & Spa - All Inclusive
Secrets Huatulco Resort Spa
Secrets Huatulco All Inclusive
Secrets Huatulco Resort Spa All Inclusive
Secrets Huatulco Resort Spa
Secrets Huatulco All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

As of 27 July 2025, prices found for a 1-night stay for 2 adults at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive on 13 Aug 2025 start from AU$630.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Yep, Secrets Huatulco Resort & Spa - Adults Only - All Inclusive has a free self car park and free valet parking. Onsite parking is limited.

Are there any beaches close to Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Yep, Secrets Huatulco Resort & Spa - Adults Only - All Inclusive is a short 3-minute walk from Playa Conejos. Fun beach activities include volleyball, snorkelling and body boarding.

Is there a spa on site at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Yep, Secrets Spa by Pevonia is available for guests. It has a hot tub, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Secrets Huatulco Resort & Spa - Adults Only - All Inclusive have a pool?

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with Frette Italian sheets, Private jetted baths and pillowtop beds.

What makes Secrets Huatulco Resort & Spa - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as Jetted bath and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive.

Is Secrets Huatulco Resort & Spa - Adults Only - All Inclusive family-friendly?

No, Secrets Huatulco Resort & Spa - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Huatulco Resort & Spa - Adults Only - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

No, Secrets Huatulco Resort & Spa - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Yep, they've got a beach bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Dogs are welcome at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 519 out of 917 reviews
Rating 8 - Good. 230 out of 917 reviews
Rating 6 - Okay. 105 out of 917 reviews
Rating 4 - Poor. 46 out of 917 reviews
Rating 2 - Terrible. 17 out of 917 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with phenomenal staff! Surrounding areas are extremely welcoming and friendly!
Stayed 7 nights in Apr 2025

10/10 Excellent

Francisco Javier

Stayed 3 nights in Apr 2025

10/10 Excellent

stuart raymond

Stayed 7 nights in Apr 2025

4/10 Poor

Pablo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service and meals at the restaurants were incredible. Also the entertainment was great and friendly. However the food served at events was below the quality of the restaurants and meagre at best. The building also clearly lacks maintenance (there are cracks and holes in some walls and rooftops; and our room had water leaking from the shower). Finally, they don’t always update their menus and events (e.g. one day they said they were going to have coconuts at 1pm by the pool but when we approached the staff there they did the supplier hadn’t given them any coconuts for a while)
Stayed 5 nights in Apr 2025

10/10 Excellent

Danny, Spruce Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Great place to stay
Stayed 9 nights in Apr 2025

6/10 Okay

Joe William

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was good, rooms were clean but the drinks were not great and the whole property needs to be fixed up and updated
Stayed 7 nights in Apr 2025

2/10 Terrible

Efrain

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Pools are not clean super dirty and stinky
Stayed 5 nights in Apr 2025

6/10 Okay

christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough staff taking orders at pool or beach
Stayed 5 nights in Apr 2025

4/10 Poor

Jacqueline

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing Stay at Secrets Huatulco – Not Up to Expectations We recently stayed at Secrets Huatulco, and unfortunately, the resort did not live up to the usual standards we expect from Secrets resorts. Although advertised as a luxury destination, this is more of a 3-star experience. Upon arrival, we were immediately taken aback by the frayed towels and bath mats in our room. Additionally, the swim-up pool had a broken umbrella, and we found open peanuts in the nightstand drawer, which was a little concerning. Even worse, we discovered clumps of hair around the room, which is certainly not the cleanliness one should expect from a "luxury" resort. Room service also left much to be desired. Our orders were consistently wrong, adding to the frustration. The resort also seemed to lack the lively atmosphere that typically defines a vacation destination. Many of the bars close by 9 pm, and the entertainment is over early, which gave the whole place a rather subdued, almost retirement village vibe. We were usually back in our room by 9 or 10 pm, which was quite disappointing for a getaway. On a positive note, the staff were polite and helpful throughout our stay. The spa was another highlight, though we were initially put off by the high cost. Had we been offered a promotional deal earlier in our stay, we likely would have visited the spa more frequently, but we only took advantage of it on our second-to-last day. Overall, Secrets Huatulco fell short of our expectations.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach pools staff rooms all first class. There is A LOT of walking and stairs to be considered if mobility is an issue.
Stayed 5 nights in Mar 2025

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities
This was our first time in Huatulco. We loved the town. We've stayed at multiple Secrets Resorts and have been wanting to visit this one. It wasn't as nice as the others but it was still okay. We kept hearing a loud odd noise all through the day and all throughout the night. It sounded like a type of ceremony or ritual was being held. Come to find out, it was a noise from an ice machine. I'm not sure why the resort would be okay with having something that loud for the guests to hear all day/night. It was extremely annoying while trying to sleep. The hotel guests would get up early in the morning and claim chairs by the pool and beach. So, if you sleep in, forget about getting a spot by the pool or beach. Also, we would have to wait for beach towels at 7am. We still enjoyed our trip but this resort is not the Secrets quality we've experience from other Secrets.
Stayed 4 nights in Mar 2025

10/10 Excellent

william l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have been happier Great pools Awesome beach Super friendly staff Love none buffet dinners every night
Stayed 10 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Pressure vacation membership should be avoided. It lasted 3 hours NOT 90 minutes!
Stayed 9 nights in Feb 2025

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very clean and staff were friendly. We enjoyed the variety of restaurants. The food was okay… nothing to write home about. I also was annoyed with the many people trying to get us to “go to breakfast” to sign for the Hyatt deal. Only so many times I can say no before you start getting angry. But overall we enjoyed the stay. The weather was amazing. Nightlife could have more shows but they try to have some activity at night. It was a lovely stay just with some irks.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

David, Council Bluffs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out today (room 2107). We were so sad to leave. Our time there was unforgettable! The people we met, the hardworking staff, the entertainment, and of course the beautiful location were unbeatable! We especially want to highlight Alejandro and Alejandra - both did excellent at water aerobics! Thank You!
Stayed 7 nights in Feb 2025

10/10 Excellent

Kristin Karla Weinkauff

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to visit! Very clean and everyone is attentive and welcoming. The facility’s layout is a little odd and not organized but easily learned.
Stayed 7 nights in Feb 2025

6/10 Okay

GARY

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Veronica J

Stayed 5 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with getting lounges around the pool and at the ocean. People leave their towels on the chairs and never seem to show up. Also towels are hard to get sometimes.
Stayed 7 nights in Jan 2025

6/10 Okay

Sara

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: -location of property and views -friendly staff -lots of activities offered -mezcal tasting was excellent -spa was amazing -paddle boarding was wonderful with friendly staff -snorkeling -buffet food was always good -loved the jacuzzi tub on balcony and in room -staff was attentive with drink service in pools and at swim up bar -lots of musical activities/shows -gorgeous beach area Cons -Room 2123 was very close to nightly entertainment and very loud between the hours of 8:30pm and 11pm. Also the air conditioner noise was loud as well. -Drinks were hit or miss. If you got a good bar tender then the drinks were amazing. -The food at the majority of the restaurants was average at best. Oceana was the exception along with the desserts from Castaway. -The beach was beautiful and we loved swimming there, but the sand was very coarse and so hot we got burns on our feet. Take flip flops to wear. -Many of the activities for the spa were not listed online in detail. When asked if we needed to bring anything for our hydro spa experience we were told no (just a swim suit). Unfortunately, the treatment was outside and we needed sun screen and sun glasses prior to continuing our service for our personal comfort. -It is very difficult to get a chair at the pool or spa unless you reserve chairs with personal belongings before 8am. -there was a condom wrapper found under our bed -no bathroom at beach -see through shower and bathroom with little privacy in room.
Stayed 4 nights in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is a little outdated on the lower end of what you expect from Secrets resorts. Food was spectacular, staff and service was phenomenal everyone was more than willing to assist you with whatever your need was.
Stayed 6 nights in Jan 2025

8/10 Good

Charles

Stayed 5 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
A huge beachfront hotel on a very scenic bay. Fabulous service. Large beautiful pools. With the exception of some of the Mexican food, the food was not good. Below what I have experienced at dozens of other all inclusives over many years throughout Mexico. Also not enough focus on the beach, which is absolutely gorgeous. I know that most people prefer being by the pool but many of us do prefer the beach. It’s a long way down to the beach but the main issue there is the lackluster seating arrangements. The beach is massive. Everyone should be able to have an umbrella and an unobstructed water view. I also noticed that while the pools are very large, virtually all the seats were claimed before 7:30 AM. I know this because I paid more for a private swim out unit which is just back from the pool with a Birds Eye view. I saw the seats filling up early each day. I enjoyed the use of the paddle boards on the beach as did others. Also kayaks and sailboats. I went every day to the gym as I always do. The gym could be bigger but fortunately it wasn’t too crowded. In sum, the location is gorgeous. The service is great. I can’t give the resort an overall higher rating given the quality of the food and the beach set up.
Stayed 4 nights in Jan 2025