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Hotel Riu Madeira - All Inclusive

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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Photo gallery for Hotel Riu Madeira - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Porch
View from room
Restaurant
Reception
Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast included
  • All-inclusive
  • Restaurant
  • BarBarBar
  • SpaSpaSpa

Explore the area

Map
Praia dos Reis Magos, Santa Cruz, 9125-024
  • Popular LocationMadeira Botanical Garden10 min drive
  • Popular LocationFunchal Farmers Market12 min drive
  • AirportFunchal (FNC-Cristiano Ronaldo)13 min drive
  • Popular LocationCR7 Museum14 min drive

Room options

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | View from room

Double Room, Balcony, Partial Sea View

10/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds OR 1 King Bed

View all photos for Junior Suite, Balcony

In-room safe, free cots/infant beds, free WiFi, bed sheets

Junior Suite, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Double Room, Balcony, Sea View

View from room

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Balcony

View from room

Standard Double Room, Balcony

10/10 Exceptional

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2022
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Similar properties

Exterior
Pestana Royal All Inclusive Ocean & Spa Resort
Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (87)
The price is AU$402
for 1 night
includes taxes & fees
14 June - 15 June
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About the area

Santa Cruz

An all-inclusive stay in Santa Cruz awaits you at Hotel Riu Madeira - All Inclusive. Within steps you'll find Reis Magos Beach and Ponta da Oliveira within a 15-minute stroll. Highlights at this beach hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include massages along with access to the sauna. With 4 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the indoor swimming pool, gym, kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas and a conference centre. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of a free area shuttle. .In the area of this 4-property class Santa Cruz hotel, you'll find CR7 Museum.

What's nearby

  • Madeira Botanical Garden - 10 min drive
  • Palheiro Gardens - 12 min drive
  • Funchal Farmers Market - 12 min drive
  • Town Square - 12 min drive
  • CR7 Museum - 14 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 14 min drive

Restaurants

  • A Gosto - 11 min walk
  • Recanto da Pitada - 18 min walk
  • A Traineira - 7 min walk
  • Laranjinha - 3 min walk
  • Restaurante Praia dos Reis Magos - 5 min walk

About this property

Hotel Riu Madeira - All Inclusive

Elegant beach hotel and 2 outdoor swimming pools
Hotel Riu Madeira - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Madeira - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a terrace, and multilingual staff are also featured at the eco-certified Hotel Riu Madeira - All Inclusive. A free area shuttle within 13 kilometres is available. Parking is available for a fee. A complete renovation of Hotel Riu Madeira - All Inclusive was completed in January 2022.

This 4-star Santa Cruz hotel is smoke free.

  • 1 building
  • 327 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
Hotel Riu Madeira - All Inclusive offers 327 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 13 kilometres
  • Area shuttle
  • Uncovered parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 4 bars/lounges

Restaurants on site

  • Kulinarium
  • Main restaurant

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Indoor pool
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Renovated entire property - January 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Madeira Riu Palace
Hotel Palace Madeira
Hotel Riu Madeira
Hotel Riu Palace Madeira All Inclusive Canico
Hotel Riu Palace Madeira Canico
Madeira Riu Hotel
Riu Hotel Palace Madeira
Riu Palace Madeira
Riu Palace Madeira Canico
Riu Palace Madeira Hotel
Hotel Riu Palace Madeira All Inclusive
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive Canico
Riu Palace Madeira All Inclusive
All-inclusive property Hotel Riu Palace Madeira - All Inclusive
Hotel Riu Palace Madeira - All Inclusive Canico
Hotel Riu Palace Madeira All Inclusive
Hotel Riu Palace Madeira
Riu Madeira Inclusive Canico

Frequently asked questions

What is the cancellation policy at Hotel Riu Madeira - All Inclusive?

Hotel Riu Madeira - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Riu Madeira - All Inclusive?

Yep, Hotel Riu Madeira - All Inclusive has an uncovered self car park for EUR 5 per day.

Are there any beaches close to Hotel Riu Madeira - All Inclusive?

Yep, Hotel Riu Madeira - All Inclusive is a short 4-minute walk from Reis Magos Beach. Fun beach activities include scuba diving.

Is there a spa on site at Hotel Riu Madeira - All Inclusive?

Yep, there is an onsite spa at Hotel Riu Madeira - All Inclusive. You'll enjoy services like massages.

Does Hotel Riu Madeira - All Inclusive have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Hotel Riu Madeira - All Inclusive?

Hotel Riu Madeira - All Inclusive features 2 outdoor pools, a full-service spa and an indoor pool.

Is Hotel Riu Madeira - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hotel Riu Madeira - All Inclusive is a hit with families.

Does Hotel Riu Madeira - All Inclusive serve breakfast?

Yeah, complimentary buffet breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Madeira - All Inclusive?

No, Hotel Riu Madeira - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Madeira - All Inclusive?

Yep, Hotel Riu Madeira - All Inclusive has 2 restaurants.

What time are check-in & check-out at Hotel Riu Madeira - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Madeira - All Inclusive?

No, pets are not allowed.

Is there a golf course on site at Hotel Riu Madeira - All Inclusive?

There is a golf course next to Hotel Riu Madeira - All Inclusive.

Hotel Riu Madeira - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 113 out of 172 reviews" "
Rating 8 - Good. 48 out of 172 reviews" "
Rating 6 - Okay. 5 out of 172 reviews" "
Rating 4 - Poor. 5 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Buffet food was good. Nice pool area and friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The just refurbished RIU is very modern with an elegant flare. I really liked the white marble tiles. The staff are outstanding and they work hard to make your stay enjoyable. There was some construction noise from the hotel next door, but it did not bother me. The only thing I would improve upon is having a pillow menu. The mattress is perfectly fine but the pillows flatten quickly. Not enough pillow support for the neck. My compliments to the kitchen and dinning staff, they are outstanding.
Stayed 18 nights in Feb 2024

10/10 Excellent

David Dias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all a great stay
Stayed 7 nights in Feb 2024

4/10 Poor

Lisa A

Disliked: Cleanliness, property conditions & facilities
Food was terrible. The options were horrible. Definitely not an all inclusive resort. Madeira was amazing
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephanie

Stayed 4 nights in Feb 2024

4/10 Poor

Hector

Travelled with partner
Liked: Property conditions & facilities
The hotel did not meet my expectations. As a younger generation both my wife and i were getting stared at by the older generation who was staying there and made us feel as if we did not belong there. At a point an older couple yelled at us very aggresively in a foreign language because we were out in our balcony having a conversation. We felt very uncomfortable after the incident and we decided to ask the front desk to move us to a different room. The overall service was not great compared to other all inclusive resorts that we have stayed at in the past where the staff has gone above and beyond to take care of us. As far as food, the buffet was decent we had breakfast, lunch, and dinner but we were not really satisfied with the food. When it came down to getting drinks the servers only picked up the empty cups and did not cater to the guests and offered to get refills or another drink. Overall i would not stay here again.
Stayed 3 nights in Jan 2024

6/10 Okay

Debra

Stayed 9 nights in Jan 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

4/10 Poor

MAllory

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 7 nights in Dec 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023