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The Ritz-Carlton Tenerife, Abama

7 outdoor pools, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Spa pool
Parking included
Free Wi-Fi

includes taxes & fees

31 May - 1 June

Explore the area

Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687

Place, Abama Golf Course
‪7 min walk‬
Place, Playa de Abama
‪13 min walk‬
Place, Tenerife Beaches
‪2 min drive‬
Airport, Tenerife (TFS-Tenerife South)
‪30 min drive‬

Room options

Deluxe Room, Balcony, Resort View

Exceptional

Resort view
50 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Single Beds
Free Wi-Fi

Deluxe Room, Balcony, Ocean View

Wonderful

Sea view
50 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Single Beds
Free Wi-Fi

Citadel One Bedroom Suite Resort View

Exceptional

Resort view
80 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Citadel Junior Suite Resort View

Very good

Resort view
65 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Premium bedding, minibar, in-room safe, desk

Citadel One Bedroom Suite Ocean View

Ocean view
80 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Retreat One Bedroom Suite Garden View

Resort view
80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Citadel Junior Suite Ocean View

Exceptional

Ocean view
65 sq m
1 bedroom
Sleeps 3
1 King Bed
Free Wi-Fi

Retreat Bedroom Suite Ocean View

Exceptional

Ocean view
80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Adults Only, Deluxe Garden View

Garden view
50 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Adults Only, Deluxe Ocean View

Exceptional

Ocean view
50 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Deluxe Garden View

Exceptional

Garden view
50 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Deluxe Ocean View

Wonderful

Ocean view
50 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Adults Only, One Bedroom Suite Garden View

Resort view
80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Adults Only, Bedroom Suite Ocean View

Good

Ocean view
80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Royal Studio Suite, 2 Bedrooms, Ocean View (Balcony)

Ocean view
598 sq m
1 bedroom
Sleeps 6
2 Double Beds
Free Wi-Fi

Imperial Suite

Ocean view
80 sq m
1 bedroom
Sleeps 6
2 Double Beds
Free Wi-Fi

Suite, 1 Bedroom

80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Retreat Adults Only, Bedroom Suite with Pool

80 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Suite, 2 Bedrooms, Private Pool

129 sq m
1 bedroom
Sleeps 6
2 Double Beds
Free Wi-Fi

Deluxe Room, 2 Double Beds

Garden view
60 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Deluxe Room, 2 Double Beds

Ocean view
60 sq m
1 bedroom
Sleeps 4
2 Double Beds
Free Wi-Fi

Family Room, 1 King Bed, Smoking, Balcony

1 bedroom
Sleeps 6
1 King Bed
Free Wi-Fi

Family Room, 1 King Bed, Balcony

1 bedroom
Sleeps 6
1 King Bed
Free Wi-Fi

Citadel Deluxe, Accessible

Very good

Sleeps 3
1 King Bed OR 1 Single Bed
Free Wi-Fi

About the area

Guia de Isora

A luxury stay in Guia de Isora awaits you at The Ritz-Carlton Tenerife, Abama, a recipient of the prestigious Conde Nast Gold List award in 2022. You'll be 6.7 km (4.2 mi) from Alcala Beach and 12.3 km (7.6 mi) from Los Gigantes Beach. Highlights at this beachfront hotel include 8 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering at The Ritz-Carlton Spa, Abama can include deep-tissue massages, hydrotherapy and reflexology along with access to the sauna and hot tub. The fine-dining restaurant, M.B, serves Spanish cuisine and is open for dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site 24-hour gym and kids' club. 16146 square feet (1500 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include limo/town car service and coworking space. Additionally, you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a hot tub. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free beach shuttle. .Places within a 15-minute drive of this 5-property class Guia de Isora hotel include Puerto Colon Marina and Siam Park.

What's nearby

Abama Golf Course - 7 min walk - 0.6 km
Playa de Abama - 13 min walk - 1.0 km
Tenerife Beaches - 2 min drive - 0.8 km
Playa del Barranco de Erques - 12 min drive - 3.0 km
Siam Park - 17 min drive - 24.0 km

Getting around

Tenerife (TFS-Tenerife South) - 32 min drive

Restaurants

‪Taberna Maritima Agua y Sal - ‬4 min drive
‪Lobby Bar Abama - ‬5 min walk
‪Chiringuito Playa San Juan - ‬3 min drive
‪Cafe Blu - ‬3 min drive
‪Sesto Senso - ‬3 min drive

About this property

The Ritz-Carlton Tenerife, Abama

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At The Ritz-Carlton Tenerife, Abama, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Free self parking is available. A complete renovation of The Ritz-Carlton Tenerife, Abama was completed in June 2023.

This 5-star Guia de Isora hotel is smoke free.

462 guestrooms or units

10 levels

5 buildings

8 dining venues

Conference rooms

16146 sq ft of conference space

1500 sq. m of conference space

Built in 2005

Buffet breakfast (free)

Deli

Kid's club (surcharge)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Library

Terrace

Garden

Gift shop

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Bar or lounge

Bar on the beach

Coffee shop

Bar by the pool

The Ritz-Carlton Tenerife, Abama offers 462 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa, Abama has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Ritz-Carlton Tenerife, Abama is listed in the 2022 Condé Nast Traveller Gold List of the world's best places to stay.

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

Pool
Breakfast included
Spa
All inclusive plans available

includes taxes & fees

15 June - 16 June

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Free beach shuttle
Limo/town car service
Free secured, uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
8 restaurants
A bar/lounge
A beach bar
A coffee shop/cafe
A poolside bar
Snack bar/deli

Restaurants on site

Akira Back Tenerife
El Mirador
M.B
Txoko
Verona

Things to do

24-hour gym
7 outdoor pools
Billiards/pool table
Books
Children's club
Children's pool
Designer stores
Full-service spa
Golf
Hot tub
Library
Playground
Sauna
Shopping
Steam room

Family friendly

7 outdoor pools
Children's club (surcharge)
Children's pool
Free rollaway/extra bed
In-room babysitting
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Guidebooks
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

16,146 square feet of conference space
4 meeting rooms
Coworking space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace
Vegetable garden

Full-service spa

8 treatment rooms
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Accessible airport shuttle
Area rugs in room
Assistive listening devices in meeting rooms
Height-adjustable showerhead
Lift
Low-height electrical sockets in bathroom
Tile flooring in room
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

10 floors
5 buildings
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 2005
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Mediterranean architecture
No plastic coffee stirrers
Reception hall
Renovated entire property - June 2023
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free rollaway/extra bed
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bidet
Deep soaking bathtub
Designer toiletries
Dressing gowns
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Towels provided

Entertainment

32-inch LCD TV with digital channels
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 31 May 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:

One of the swimming pools

Guests will have access to the following alternative facilities during the renovation:

Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: EUR 181 per vehicle (return, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses some solar energy

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Abama

Abama Golf Guia de Isora

Abama Golf Resort Guia de Isora

Abama Resort

Abama Resort Golf

Golf Abama

Resort Abama

Ritz-Carlton Abama Hotel Guia de Isora

Ritz-Carlton Abama Hotel

Ritz-Carlton Abama Guia de Isora

Ritz-Carlton Abama

The Ritz Carlton Abama

The Ritz Carlton Tenerife Abama

The Ritz-Carlton Tenerife, Abama Hotel

The Ritz-Carlton Tenerife, Abama Guia de Isora

The Ritz-Carlton Tenerife, Abama Hotel Guia de Isora

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Tenerife, Abama offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton Tenerife, Abama?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Tenerife, Abama on 31 May 2026 start from AU$407, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton Tenerife, Abama?

Yep, The Ritz-Carlton Tenerife, Abama has a free self car park.

Are there any beaches close to The Ritz-Carlton Tenerife, Abama?

Yep, The Ritz-Carlton Tenerife, Abama is a short 15-minute walk from Playa de Abama. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at The Ritz-Carlton Tenerife, Abama?

Yep, The Ritz-Carlton Spa, Abama is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as deep-tissue massages.

Does The Ritz-Carlton Tenerife, Abama have a pool?

The Ritz-Carlton Tenerife, Abama has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from May 31 2026 until July 31 2026 (completion date subject to change).

What luxury perks are available at The Ritz-Carlton Tenerife, Abama?

The Ritz-Carlton Tenerife, Abama features 7 outdoor pools, a full-service spa and 8 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Ritz-Carlton Tenerife, Abama a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton Tenerife, Abama.

Is The Ritz-Carlton Tenerife, Abama family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free extra beds in the guestrooms, it's no surprise that The Ritz-Carlton Tenerife, Abama is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton Tenerife, Abama?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton Tenerife, Abama serve breakfast?

You bet, complimentary buffet breakfast is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton Tenerife, Abama?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Ritz-Carlton Tenerife, Abama?

Yep, they've got a lounge bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton Tenerife, Abama?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton Tenerife, Abama?

No, only service animals are allowed.

Is there a golf course on site at The Ritz-Carlton Tenerife, Abama?

There isn't one on site, but Abama Golf Course is a short 10-minute walk away.

The Ritz-Carlton Tenerife, Abama Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Isaac

Travelled with family and small children

23 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff was super accommodating for our family, and the Ritz Kids options made sure the adults still had their own time to do things. Beach access was great as well and the family pool area made sure there was plenty of swim time for the kids.

Stayed 4 nights in Feb 2026

10/10 Excellent

Ranjit

22 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great service, Cleanliness, Facilities. Quiet comfortable rooms. Good breakfast and restaurant options for the evening.

Stayed 4 nights in Jan 2026

8/10 Good

Hardeep

Travelled with family and small children

19 Feb 2026

Liked: Cleanliness, property conditions & facilities

Massive and very clean room, great balcony with enough shade to still enjoy when it got very hot. Staff were very professional and friendly. Our only issue was that all the restaurants opened/closed at set times and there weren’t enough ‘out of hours’ options to eat if you missed the lunch or dinner hours. With a 1 year old that made things a little tricky but we managed. Overall its a beautiful hotel and our boy loved feeding the carp in the lake!

Stayed 10 nights in Oct 2025

10/10 Excellent

David

Travelled with family

18 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff golf and dinners. Rooms were perfect Showers

Stayed 4 nights in Feb 2026

8/10 Good

James

Travelled with family and small children

14 Feb 2026

Liked: Cleanliness, property conditions & facilities

Wonderful staff, great food and beautiful setting. However the main pool was far too cold and spoiled things for the children. This was our fourth visit and the pool has previously been significantly warmer.

Stayed 7 nights in Feb 2026

10/10 Excellent

Emma

12 Feb 2026

Stayed 6 nights in Jan 2026

10/10 Excellent

Ebrahim

9 Feb 2026

Liked: Cleanliness, property conditions & facilities

Our room was spotless and the staff couldn’t do enough. Very happy with our stay and will definitely return. Excellent hospitality.

Stayed 7 nights in Jan 2026

8/10 Good

Thomas

Travelled with family

3 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Food was delicious. Service a bit slow. Breakfast is always sensational.

Stayed 4 nights in Jan 2026

10/10 Excellent

Conor

Travelled with family, Travelled with group

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

This is a luxurious resort hotel with numerous restaurants, swimming pools etc. The amenities are excellent - particularly the restaurant, and the staff are friendly and professional.

Stayed 5 nights in Jan 2026

10/10 Excellent

Jie

28 Jan 2026

Stayed 10 nights in Jan 2026

10/10 Excellent

Danko

22 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2026

10/10 Excellent

Sangeetha

21 Jan 2026

Liked: Cleanliness

Stayed 4 nights in Jan 2026

6/10 Okay

Paul

Travelled with partner

18 Jan 2026

Liked: Cleanliness, property conditions & facilities

We booked a deluxe room (resort view) which had views over a pool and the Atlantic sea. The room was cold. It faced NW and never actually saw the sun so I attempted to put on the AC heat mode but, unfortunately, no heat. There were no extra blankets in the room so it was a cold first night and we didn’t sleep well. Next day, I went to reception. The all knowing receptionist lady confidently told me that the problem was due to the room I had booked. She explained that the AC warm mode was obviously not going to work, as the heat mode was not activated as hotel policy. She continued that all deluxe rooms were unable to receive direct sunlight and therefore would obviously be cold at this time of year. However, if I wanted to rectify my mistake - I could pay extra for an upgrade and have a warmer sun lit room. I then realised that it was indeed my fault. It was my fault that my deluxe room in the 5* Ritz Carlton was unable to welcome sun light or heat and, of course, was also unable to be heated by AC heat mode. After apologising for my obvious error I asked if there were any heaters available. Luckily there were. Breakfast buffet was a bun fight. Chaos queues and confusion but very nice food. On a positive note the pool guy called Jorge was excellent. I think he was a supervisor. My wife had a back pain problem and Jorge couldn’t do enough for her. He is definitely our nomination for the best staff member. Overall a pleasant enough stay but will we return? Probably not.

Stayed 4 nights in Jan 2026

10/10 Excellent

William

Travelled with group

15 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and facilities

Stayed 4 nights in Jan 2026

10/10 Excellent

Sophie

15 Jan 2026

Stayed 7 nights in Oct 2025

4/10 Poor

Funmi

9 Jan 2026

Stayed 4 nights in Jan 2026

6/10 Okay

richard

9 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

The staff are very friendly and welcoming a credit to the hotel. The emphasis seems to be on family holiday which means lots of kids. There should be more adult only areas. In winter months there is insufficient attention to how cold it is inthe evening the restaraunts are cold.

Stayed 5 nights in Jan 2026

4/10 Poor

roderick

Travelled with family

7 Jan 2026

Liked: Cleanliness

Disliked: Amenities

1 They say book restaurants in advance. There are many (excellent) specialist restaurants. So we did, for my wife and I, for 2 nights of the 5, planning to eat with the children the other 3 nights. 2 THERE IS NO FOOD except in the specialist restaurants. So we arrived to be told that our children could not eat, and the specialist restaurants were fully booked, so we could only eat for 2 of the 5 days. This is a 5* hotel, and they cannot feed us except on room service. This is insane. 3 The Kids Club is excellent. It is serviced by an elevator, in which my wife got stuck as the doors opened a little at every floor but not enough to get out. Nobody came when she used the alarm phone. Eventually she got out to be told at reception that THIS HAPPENS MOST DAYS. It's a lift used by all the Kids Club and they don't fix it. Insane. 3 The swimming pools. They state heated to 25C. Lies. Neither my wife or I or the people we were travelling with could set foot in it. 18C AT BEST. Unusable for great majority of guests. 4 The taxi and transfer desk outside. Mayhem. Guests constantly complaining. You do NOT expect any of this from a 5* Ritz-Carlton costing $1,700 all-in per night. Good things - Kid's Club, food (if you can get any), rooms.

Stayed 5 nights in Dec 2025

10/10 Excellent

Colin

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely hotel and surroundings

Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

14 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2025

10/10 Excellent

Vipin

13 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing property. Definitely coming back.

Stayed 5 nights in Dec 2025

10/10 Excellent

Monica, London

13 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a wonderful day here. It was restful, beautiful, wonderful staff.

Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with group

11 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Not enough superlatives exist to describe this resort. Elevated experience that comes with magnificent views , top class campus with amenities to make your stay extraordinary. The staffers enhanced the already extra ordinary experience.

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

11 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Every aspect of the hotel and service was to the highest standard and the quality was second to none.

Stayed 7 nights in Dec 2025

10/10 Excellent

Katrina

Travelled with partner

10 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was excellent for a relaxing stay. The area is a bit of ways from the main touristy areas of the island so a rental car is needed to go to neighboring towns or anywhere off resort property. Staying in a resort view room, we felt like we were closer to anything happening on the resort, such as live music which we could enjoy from the comfort of our private balcony. The pools and beach were very nice with restaurants catering to them so you can enjoy lunch without leaving your spot by the pool or on the beach. The gym was undersold to us from the pictures, but it was really cool and well equipped with free weights, and cable machines. The gym even has an outdoor deck you can workout on and has a squat rack outside that overlooks the golf course and ocean, so a beautiful view while you workout. The spa services were also great and relaxing, we did the spa circuit in the morning as we heard it gets busy in the afternoon and we found that we could enjoy all the amenities in a seemingly private setting as no one else was using while we were there. The food was great, never skip a breakfast here, and the restaurants had great food/service. Only Cons I have would be with the room, The pillows were too soft, I would recommend requesting extra pillows if you like a more firm pillow; the bed had 2 twin size mattress pads which would separate in the middle of the night; and one of the shower heads was not working during our stay. We look forward to returning to this resort!

Stayed 7 nights in Nov 2025

The Ritz-Carlton Tenerife, Abama

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