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Hotel Description

A luxury stay in Guia de Isora awaits you at RedLevel at Gran Melia Palacio de Isora - Tenerife. You'll be 0.2 km (0.1 mi) from Alcala Beach and 7.1 km (4.4 mi) from Los Gigantes Marina. Highlights at this beachfront hotel include 6 restaurants, 3 outdoor swimming pools, and a full-service spa.

LCD TVs with satellite channels are featured in all 110 rooms, and you can enjoy free WiFi, iPod docks, and sofa beds. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Separate bathtubs and showers, espresso makers, and free bottled water are also available.

A relaxing visit to Spa by Clarins can include hot stone massages, sports massages, aromatherapy, and Ayurvedic treatments along with access to the sauna. The theme restaurant, La Terrace, serves fondue and is open for dinner. With 2 poolside bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the beach where you'll find sun loungers, and enjoy the 2 outdoor tennis courts and indoor swimming pool. 12917 square feet (1200 square meters) of event facilities include conference space, and other business amenities include a business center. Plus you'll find free WiFi in public areas, a fitness center, and a free manager's reception. Each morning free buffet breakfast is offered between 8 AM and 11 AM. There's also the convenience of free valet parking.

With a stay at this 5-star Guia de Isora hotel, you'll be 7.3 km (4.5 mi) from Los Gigantes Beach.

Red Level, Deluxe Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level Deluxe Large Terrace with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level, Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level Lounge Access Deluxe Frontal Ocean View with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level, Villa, Sea View, Garden Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Level Lounge Access Deluxe Partial Ocean View with Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the RedLevel at Gran Melia Palacio de Isora - Tenerife

Location Calle La Costa, s/n, Guia de Isora, Tenerife 38686

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At RedLevel at Gran Melia Palacio de Isora - Tenerife you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers outdoor tennis courts, a spa tub, and a steam room. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Free self parking and valet parking are available. This 5-star Guia de Isora hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 6 dining venues
  • 2 bars by the pool
  • 12917 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Airport: Tenerife (TFS-Tenerife South) (38 km / 23.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

RedLevel at Gran Melia Palacio de Isora - Tenerife offers 110 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Pull-out sofa bed
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 11 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.

La Terrace - This poolside theme restaurant specializes in fondue and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Liquid Garden Pool&Lounge - This poolside restaurant serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nami - This sushi bar specializes in Japanese cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Club Ocean - Overlooking the ocean and pool, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Oasis Pool Grille - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RedLevel Gran Meliá Palacio Isora Tenerife
  • RedLevel Gran Meliá Palacio Tenerife
  • RedLevel Gran Meliá Palacio Tenerife Hotel
  • RedLevel Gran Meliá Palacio Tenerife Hotel Isora
  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel Guia de Isora
  • RedLevel Gran Meliá Palacio Isora Tenerife Hotel
  • RedLevel Gran Meliá Palacio Isora Tenerife Guia de Isora
  • RedLevel at Gran Meliá Palacio de Isora Tenerife
  • RedLevel Gran Meliá Palacio I

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Promotions

Red Level Lounge Access Offer

Book a stay in a "Red Level Lounge Access" room category and receive the following benefits: Access to the Red Level Lounge with private reception, free WiFi, business center, library, buffet breakfast, open bar (1 hour), and beverage facilities; free Pressreader app for newspapers and magazines; butler service; pool concierge service, including aromatic cold towels, sun block, fresh fruit and juices, refreshing water spray; 1 water circuit per person, per stay; priority for restaurant bookings; free parking.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.