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Aparthotel

Insotel Punta Prima Resort & Spa

5.0 star property

Photo gallery for Insotel Punta Prima Resort & Spa

Family Suite, Terrace, Sea View (Rooftop) | View from room
A pool area with lounge chairs and umbrellas, surrounded by palm trees and buildings with outdoor seating.
Exterior
Reception
Sauna, hot tub, steam room, body treatments, hydrotherapy

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
C/ Mitjera, s/n. Punta Prima, Sant Lluis, Menorca, 7713
  • Place, Splash Sur Menorca
    ‪5 min drive‬
  • Place, Cala Alcaufar
    ‪7 min drive‬
  • Place, Cala Biniancolla
    ‪8 min drive‬
  • Airport, Mahon (MAH-Minorca)
    ‪25 min drive‬

Room options

View all photos for Superior Apartment, Multiple Beds, Balcony

1 bedroom, laptop workspace, free cots/infant beds, free WiFi

Superior Apartment, Multiple Beds, Balcony

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony, Sea View

Superior Apartment, Balcony, Sea View | View from room

Superior Apartment, Balcony, Sea View

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, Terrace, Sea View (Rooftop)

A hotel room with a large bed, a balcony with a view of the sea, and a dining area with outdoor furniture.

Family Suite, Terrace, Sea View (Rooftop)

  • Sea view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Family Suite, Terrace, Poolside (Swim Up)

A balcony with a pool, wicker furniture, and a stone wall.

Family Suite, Terrace, Poolside (Swim Up)

  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
  • Free Wi-Fi

About the area

Sant Lluis

A luxury stay in Sant Lluis awaits you at Insotel Punta Prima Resort & Spa. You'll be within a 20-minute walk of Splash Sur Menorca and 1.9 km (1.2 mi) from Playa Caló Roig. Highlights at this all-inclusive aparthotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .You can enjoy a flat-screen TV with satellite channels, and each apartment features free WiFi, a sitting area and a ceiling fan. Nice touches to enhance your stay include a rainfall showerhead, slippers and free toiletries. A living room, a fridge and a hairdryer are also available. .A day of pampering at Prestige Spa can include deep-tissue massages, Ayurvedic treatments and hydrotherapy along with access to the sauna and hot tub. The buffet restaurant, Restaurante Menurka, is open for breakfast, lunch and dinner. The aparthotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 8 outdoor tennis courts, indoor swimming pool and free kids' club plus access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a gym and a children's swimming pool. There's also the convenience of free self parking. .In the area of this 5-property class Sant Lluis aparthotel, you'll find Mahón Harbour.
View more Aparthotels in Sant LluisOpens in a new window

What's nearby

  • Punta Prima Beach - 6 min walk - 0.6 km
  • Splash Sur Menorca - 5 min drive - 1.5 km
  • Cala Alcaufar - 7 min drive - 7.0 km
  • Cala Biniancolla - 8 min drive - 2.8 km
  • Playa Caló Roig - 15 min drive - 7.7 km

Getting around

  • Mahon (MAH-Minorca) - 27 min drive

Restaurants

  • ‪Sa Pedrera d'es Pujol - ‬5 min drive
  • ‪Bar Restaurant La Rueda - ‬8 min drive
  • ‪Bakery Cala Torret - ‬6 min drive
  • ‪Son Ganxo - ‬4 min drive
  • ‪Bambu - ‬8 min drive

About this property

Insotel Punta Prima Resort & Spa

Insotel Punta Prima Resort & Spa is an all-inclusive aparthotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Insotel Punta Prima Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and spa services are also featured at the luxury Insotel Punta Prima Resort & Spa. Free self parking is available.

  • 498 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 0 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Bar or lounge
  • Bar by the pool
Insotel Punta Prima Resort & Spa offers 498 air-conditioned accommodations with complimentary slippers and a hairdryer. This accommodation offers separate sitting areas. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Sant Lluis aparthotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Prestige Spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Similar properties

Sauna, massage/treatment rooms, manicures and pedicures
Insotel Punta Prima Prestige Suites & Spa
Sant Lluis
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 101 reviews
Insotel Punta Prima Prestige Suites & Spa

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Ayurvedic treatments
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot tub
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Bar Il Faro
  • Bar Xoroi
  • Restaurante Gourmet Aire
  • Restaurante Il Faro
  • Restaurante Menurka

Food and drink

  • Refrigerator

Dining

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • TV in common areas

Outdoor areas

  • Deck/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Grocery/convenience store
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Safe at front desk

Location highlights

  • Near the airport
  • Near the sea

Things to do

  • 8 outdoor tennis courts
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Mountain biking
  • Racquetball/squash
  • Shopping
  • Volleyball
  • Golfing nearby
  • Scuba diving nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 498 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Insotel Punta Prima
Insotel Punta Prima Resort
Insotel Resort
Punta Prima Insotel
Punta Prima Resort
Insotel Punta Prima Resort All Inclusive Sant Lluis
Insotel Resort All Inclusive
Insotel Punta Prima All Inclusive Sant Lluis
Insotel Punta Prima Inclusive
Insotel Punta Prima & Spa
Insotel Punta Prima Resort & Spa Aparthotel
Insotel Punta Prima Resort & Spa Sant Lluis
Insotel Punta Prima Resort Spa All Inclusive
Insotel Punta Prima Resort & Spa Aparthotel Sant Lluis

Frequently asked questions

What is the cancellation policy at Insotel Punta Prima Resort & Spa?

Insotel Punta Prima Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Insotel Punta Prima Resort & Spa?

Yep, Insotel Punta Prima Resort & Spa has a free self car park.

Are there any beaches close to Insotel Punta Prima Resort & Spa?

The closest beach to Insotel Punta Prima Resort & Spa is Son Bou Beach (20.9 km).

Is there a spa on site at Insotel Punta Prima Resort & Spa?

Yep, Prestige Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Insotel Punta Prima Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Insotel Punta Prima Resort & Spa have a waterslide?

No, there is no waterslide at Insotel Punta Prima Resort & Spa, but Splash Sur Menorca is a short 18-minute walk away.

What luxury perks are available at Insotel Punta Prima Resort & Spa?

Insotel Punta Prima Resort & Spa features 2 outdoor pools, a full-service spa and an indoor pool.

What makes Insotel Punta Prima Resort & Spa a romantic place to stay?

A hot tub and ocean-view dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Insotel Punta Prima Resort & Spa.

Is Insotel Punta Prima Resort & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Insotel Punta Prima Resort & Spa is a hit with families.

Is there a free airport shuttle available at Insotel Punta Prima Resort & Spa?

No, Insotel Punta Prima Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Insotel Punta Prima Resort & Spa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Insotel Punta Prima Resort & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Insotel Punta Prima Resort & Spa?

No, pets are not allowed.

Insotel Punta Prima Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 48 out of 125 reviews
Rating 8 - Good. 49 out of 125 reviews
Rating 6 - Okay. 14 out of 125 reviews
Rating 4 - Poor. 10 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Perfect holiday

Amazing stay, peefect family holiday
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice, great food, very friendly and helpful staff. Highly recommend
Stayed 8 nights in May 2023
Verified

8/10 Good

Tyson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great room and pools. Terrible food
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stayed 11 nights in Jul 2023
Verified

4/10 Poor

Dean

Disliked: Communication
Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony). Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost). Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
Stayed 8 nights in Aug 2023
Verified

8/10 Good

Carlo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Struttura molto curata, ricca di servizi, ben collegata; da migliorare il servizio di ristorazione
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Riadh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Génialement bien cadre époustouflant
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, room comfort, communication
Très bien, super Hotel face à la mer.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Michele

Liked: Cleanliness, room comfort, communication

Ideale per le famiglie

Struttura molto ben tenuta con un'ampia gamma di confort. Staff di animazione eccellente
Stayed 7 nights in Jul 2023
Verified

4/10 Poor

Estefania

Disliked: Cleanliness, amenities, property conditions & facilities
Vaya decepción nos llevamos, un 5 estrellas que máximo llega a 3. Terrible la comida, para nada lo que uno espera en un hotel con precios de 5 estrellas, agua del grifo en los bares, platos siempre sucios, instalaciones anticuadas, servicio de housekeeping que aparece a las 15:40 en una habitación donde hay 2 bebés, que evidentemente están haciendo la siesta, y ya ni vuelve. No volveremos.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Juan josé

Liked: Cleanliness, amenities, property conditions & facilities, communication
Las suites familiares son excelentes! El personal muy amable. La comida muy mala y poco variada
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Enrico

Liked: Cleanliness, amenities, property conditions & facilities, communication
Posto molto bello ben curato , ristorante mediamente buono.
Stayed 7 nights in Aug 2022
Verified

8/10 Good

Jérôme

Liked: Cleanliness, amenities, property conditions & facilities
Les points positifs: le personnel est toujours serviable et souriant. Le buffet est ce que l'on attend pour un hôtel l'été en all inclusive, les boissons sont des vraies marques servies dans des bouteille en verre, par contre le vin ne surtout pas y toucher. Les piscines sont grandes, le club est situé proche de la plage. La taille des chambres est très bien et propre. C'est un complexe familial donc il n'y a pas trop de bruit le soir. Les alcools ne sont pas sous marques et grande dedicace au spécialiste des cocktails à base de gin, merveilleux. Les points négatifs : l'accueil, notre chambre n'était pas prête et aucune info des personnes, ils étaient débordés avec pas grand chose.Pour la litterie des chambres, j'ai eu mal au dos tous les jours, la propreté des sanitaires communs. Pour notre chambre nous avons été obligés de passer à l'accueil pour avoir du papier toilette et pour faire notre chambre. Les restos à thème ont aucun intérêt pourquoi faire un resto italien dégueulasse alors que tu peux faire un resto avec des produits locaux et typique de Minorque....je ne vous parle même pas celui proche de la piscine.... Il faut absolument mettre des regles pour les transats de la piscine, les mecs posent leurs serviettes et reviennent 2h apres donc plus aucune place a 10h du matin. En résumé un club plein de charme avec du personnel charmant, mais à privilégier plutôt juin, début juillet ou septembre mais pas en pleine saison car il m'a que du personnel.
Stayed 9 nights in Jul 2022
Verified

4/10 Poor

Mariana

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Decepciono mis expectativas. Esperaba mucho mas para un resort asi.
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

chiara

Liked: Cleanliness
Disliked: Amenities, communication
La struttura ha camere pulite e belle piscine. Tuttavia la ristorazione è poca varia, di media qualità. I due ristoranti non a buffet sono difficili da prenotare e la loro qualità non è all'altezza di un 5 stelle. Servizi deludenti con orari poco consoni ad una vita da villaggio.
Stayed 8 nights in Jun 2022
Verified

6/10 Okay

Eduardo de la

Liked: Room comfort
Disliked: Communication

Hotel para ingleses

Instalaciones y lugar top pero enfocado a familias inglesas de clase media-baja que buscan estar todo el dia en la piscina y el restaurante bebiendo y comiendo... La comida bastante regular y TODAS las actividades en inglés. No creo que sea un 5 estrellas aq tenga instalaciones y ubicacion para serlo, mas bien un 4 estrellas justito. Los horarios de restaurante son dificiles de seguir por un español, comida de 12,30 a 14 y cenas de 18,30 a 21h
Stayed 7 nights in May 2022
Verified

4/10 Poor

LEA

Liked: Property conditions & facilities
Disliked: Communication
Restauration médiocre, les buffets remplis de surgelés le restaurant italien impossible de réserver toujours plein.
Stayed 4 nights in Sep 2021
Verified

8/10 Good

Hala

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bel établissement, logement spacieux, la literie manque de fraîcheur, les oreillers très plats pas confortables, les draps sentait un peu l'humidité. Le service et la restauration sont bien mais on n'a pas accès à l'eau potable directement (distributeur de soda mais pas d'eau) il faut toujours demander au bars.
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

Butlins in Spain - 5*… not so much!

The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response. The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others. One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for! Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
Stayed 10 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, communication
Nice facilities however very poorly managed
Stayed 11 nights in Jul 2021
Verified

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities, communication
El trato amable de TODO el personal del resort fue perfecto. La masajista maravillosa. Hemos estado super super a gusto, con mucha pena de volver. Si tengo que poner una pega... Sería la comida del buffet, sin más pero bien dentro de lo que cabe. Otra pega es que no me parece muy lógico que el restaurante temático mexicano solo este abierto lunes y martes 😭 nos lo habían recomendado y nos quedamos con ganas. Nosotros volveremos. En general ESTUPENDO!!!
Stayed 5 nights in Aug 2020
Verified

6/10 Okay

Marianna

Disliked: Amenities
Bastano pochi commenti, ma essenziali, per descrivere il resort in questione: 1) pulizia nella norma 2) staff poco professionale per un 5 stelle, barman incapace di fare cocktail diversi dal solito, non è ammissibile per un 5 stelle 3) cibo non classificabile per un 5 stelle, direi al massimo sufficiente per un 4 stelle 4) Poca attenzione alla pulizia negli spazi comuni (piscine in particolare) per colpa dei soliti cafonazzi che non si degnano neppure di alzarsi e camminare 2 metri per buttare il bicchiere sporco 5) troppi stranieri per i miei gusti, e per fortuna mancavano gli inglesi quest’anno 6) animazione sufficiente, niente di che soprattutto negli spettacoli serali 7) nessuno controllava che ci fossero i distanziamenti sociali previsti per la sicurezza e non misuravano la temperatura corporea, non va bene 8) chiunque può accedere alla struttura dalla stradina che porta al mare, non esistono recinzioni Tutto sommato il mio giudizio da 1 a 10 e’ 6
Stayed 7 nights in Aug 2020
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Stayed 6 nights in Oct 2019
Verified

6/10 Okay

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le complexe est agréablement reparti. Bâtiments de deux niveaux, vue mer de certaines chambres. Espace vert bien entretenus. Concernant les chambres, celles qui sont rénovées sont fonctionnelles. Seul hic l isolation haut/bas (bruits d utilisation des sanitaires du haut) Hôtel fréquenté par de nombreuses familles et pour cause tarif attractif en tout inclus avec enfants. Salle de restauration beaucoup trop vaste et bruyante donnant l impression d être dans une cafétéria. Dommage..alors que quelques aménagements permettraient de rendre les repas plus agréables. Piscine intérieure accessible aux familles de 10h/14h. Elle est ensuite réservée aux adultes. Cours de tennis corrects avec prêt de raquette.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bel hotel 5 etoiles tres propre ...ambiance familiale...gentillesse des personnes de l hotel...rien a redire...c etait parfait...tout a proximite, bus commerces restaurants , location de voiture, plage...
Stayed 7 nights in Oct 2019