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Aparthotel

Insotel Punta Prima Prestige Suites & Spa

5.0 star property

Photo gallery for Insotel Punta Prima Prestige Suites & Spa

Sauna, massage/treatment rooms, manicures and pedicures
Beach nearby, white sand, snorkelling
Exterior
Property grounds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$886
includes taxes & fees
22 June - 23 June

Explore the area

View map
C/ Mitjera, s/nº, Punta Prima, Sant Lluis, Menorca, 7713
  • Place, Splash Sur Menorca
    ‪16 min walk‬
  • Place, Cala Biniancolla
    ‪7 min drive‬
  • Place, Playa Caló Roig
    ‪15 min drive‬
  • Airport, Mahon (MAH-Minorca)
    ‪24 min drive‬

Room options

View all photos for Suite, Terrace, Sea View

1 bedroom, minibar, in-room safe, desk

Suite, Terrace, Sea View

  • Sea view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Suite, Hot Tub, Sea View (Rooftop)

Suite, Hot Tub, Sea View (Rooftop)

Suite, Hot Tub, Sea View (Rooftop)

  • Sea view
  • 92 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite, Private Pool

Suite, Private Pool

Suite, Private Pool

  • 121 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Large Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Suite, Hot Tub, Garden View

1 bedroom, minibar, in-room safe, desk

Superior Suite, Hot Tub, Garden View

  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Single Sofa Bed and 1 Single Murphy Bed
  • Free Wi-Fi

About the area

Sant Lluis

A luxury stay in Sant Lluis awaits you at Insotel Punta Prima Prestige Suites & Spa. Within a 20-minute stroll, you'll find Splash Sur Menorca and Illa de l'Aire. Highlights at this family-friendly aparthotel include 3 restaurants, 2 bars/lounges and a full-service spa. .Each apartment features free WiFi, a living room and a flat-screen TV. A fridge and room service make in-room dining easy, and the minibar provides refreshments. Nice touches to enhance your stay include a pillow menu, a jetted bath and a hydromassage showerhead. A separate bath and shower, in-room massages and a safe are also available. .A day of pampering can include massages and mani/pedis along with access to the sauna. The buffet restaurant, Nura, serves international cuisine and is open for breakfast and dinner. Sa Talaia is the aparthotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, free kids' club, gym and sauna. 11 square feet (0 square metres) of event facilities include conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a children's swimming pool. Free buffet breakfast is available daily between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of car rentals on site. .In the area of this 5-property class Sant Lluis aparthotel, you'll find Mahón Harbour.
View more Aparthotels in Sant LluisOpens in a new window

What's nearby

  • Punta Prima Beach - 3 min walk - 0.3 km
  • Splash Sur Menorca - 16 min walk - 1.4 km
  • Cala Biniancolla - 7 min drive - 2.5 km
  • Playa Caló Roig - 15 min drive - 7.7 km
  • Santo Tomas Beach - 48 min drive - 44.7 km

Getting around

  • Mahon (MAH-Minorca) - 26 min drive

Restaurants

  • ‪Sa Pedrera d'es Pujol - ‬5 min drive
  • ‪Bar Restaurant La Rueda - ‬9 min drive
  • ‪Bakery Cala Torret - ‬6 min drive
  • ‪Son Ganxo - ‬4 min drive
  • ‪Bambu - ‬8 min drive

About this property

Insotel Punta Prima Prestige Suites & Spa

Insotel Punta Prima Prestige Suites & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite business centre. Event space at this aparthotel measures 11 square feet (0 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Insotel Punta Prima Prestige Suites & Spa. Self parking is free.

Smoking is allowed in designated areas at this 5-star Sant Lluis aparthotel.

  • 52 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • 11 sq ft of conference space
  • 0 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Insotel Punta Prima Prestige Suites & Spa offers 52 air-conditioned accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

The on-site spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is equipped with a sauna.

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includes taxes & fees
22 June - 23 June
White Sands Beach Club

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Full-service spa
  • In-room massages
  • Indoor pool
  • Manicures/pedicures
  • Sauna
  • Seasonal outdoor pool
  • Spa treatment rooms

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Aire
  • Il Faro
  • Nura
  • Sa Sivina
  • Sa Talaia

Food and drink

  • Refrigerator

Dining

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Minibar
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 40-inch flat-screen TV
  • TV in common areas

Outdoor areas

  • Deck/patio
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 11 square feet of conference space
  • Business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Basketball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Health club
  • Mountain biking
  • Racquetball/squash
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 52 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 May and close on 13 October.

Property is also known as

Insotel Prestige
Insotel Prestige Suites
Insotel Prestige Suites Aparthotel
Insotel Prestige Suites Aparthotel Punta Prima
Insotel Punta Prima Prestige
Insotel Punta Prima Prestige Suites Aparthotel Sant Lluis
Punta Prima Insotel
Punta Prima Insotel Prestige
Punta Prima Prestige
Punta Prima Prestige Suites
Insotel Punta Prima Prestige Suites Aparthotel
Insotel Punta Prima Prestige Suites Sant Lluis
Insotel Punta Prima Prestige Suites & Spa Aparthotel
Insotel Punta Prima Prestige Suites & Spa Sant Lluis
Insotel Punta Prima Prestige Suites & Spa Aparthotel Sant Lluis

Frequently asked questions

What is the cancellation policy at Insotel Punta Prima Prestige Suites & Spa?

Insotel Punta Prima Prestige Suites & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Insotel Punta Prima Prestige Suites & Spa?

As of 21 June 2026, prices found for a 1-night stay for 2 adults at Insotel Punta Prima Prestige Suites & Spa on 22 June 2026 start from AU$886, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Insotel Punta Prima Prestige Suites & Spa?

Yep, Insotel Punta Prima Prestige Suites & Spa has a free self car park.

Are there any beaches close to Insotel Punta Prima Prestige Suites & Spa?

The closest beach to Insotel Punta Prima Prestige Suites & Spa is Son Bou Beach (20.9 km).

Is there a spa on site at Insotel Punta Prima Prestige Suites & Spa?

Yep, there is an onsite spa at Insotel Punta Prima Prestige Suites & Spa. You'll enjoy services like massages.

Does Insotel Punta Prima Prestige Suites & Spa have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May 01 to October 13.

Does Insotel Punta Prima Prestige Suites & Spa have a waterslide?

No, there is no waterslide at Insotel Punta Prima Prestige Suites & Spa, but Splash Sur Menorca is a short 16-minute walk away.

What luxury perks are available at Insotel Punta Prima Prestige Suites & Spa?

This property features a full-service spa, as well as a jetted bath and a hydromassage showerhead.

What makes Insotel Punta Prima Prestige Suites & Spa a romantic place to stay?

Ocean-view dining and a bar, as well as Jetted bath and massage services available in the guestrooms, help set the scene for a romantic weekend at Insotel Punta Prima Prestige Suites & Spa.

Is Insotel Punta Prima Prestige Suites & Spa family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free supervised childcare, it's no surprise that Insotel Punta Prima Prestige Suites & Spa is a hit with families.

Are there hot tubs in the rooms at Insotel Punta Prima Prestige Suites & Spa?

No, but there are Jetted bath in the guestrooms.

Does Insotel Punta Prima Prestige Suites & Spa serve breakfast?

Yeah, free buffet brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Insotel Punta Prima Prestige Suites & Spa?

No, Insotel Punta Prima Prestige Suites & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Insotel Punta Prima Prestige Suites & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Insotel Punta Prima Prestige Suites & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Insotel Punta Prima Prestige Suites & Spa?

No, pets are not allowed.

Insotel Punta Prima Prestige Suites & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 101 reviews
Rating 8 - Good. 20 out of 101 reviews
Rating 6 - Okay. 10 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 1 out of 101 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Flora

Liked: Cleanliness, property conditions & facilities
Overall great place to stay when travelling with little ones. Loved the selection of pools.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful resort, quiet, plenty of pools for the kids to explore and even a small waterpark on site. Amazing location to beach and a good choice of restaurants. Good evening entertainment too.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
nice area great pools
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very peaceful and quiet on the prestige side. Main beach was a 5 min walk from hotel and was beautiful
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities, communication
Wonderful room, amazing position close to the beach and its amenities, very peaceful and quiet
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful location and lovely hotel. Staff very welcoming and always willing to help. Nice little area just off the complex with nice restaurants. Evening entertainment was fab. Highly recommend.
Stayed 7 nights in Jul 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very well located
Stayed 6 nights in May 2023
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel and staff

Made to feel very welcome by all the staff from the moment we arrived until we left. Excellent facilities and superb quality of food freshly cooked in the buffet restaurant.
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful holiday
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

BASILIO

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good for rest.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, room comfort

Great property, great experience

We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Karen

Liked: Cleanliness, room comfort

Great hotel for a FAMILY break - not peaceful!

Lovely comfortable accommodation not far from the airport. We liked the small kitchen in our room and 2 bathrooms - especially the shower with jets. Good facilities and close to local shops. The capital a short 20 minute bus ride. Best for families as we wanted a quiet break but despite being outside school holidays it wasn't as relaxing as we'd hoped. Marvellous breakfast but the house red wine in the Prestige Bar was awful!
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

SOON HAN

Liked: Cleanliness, amenities, property conditions & facilities
Staffs have to improve their English
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
REVIEWING INSOTEL PUNTA PRIMA PRESTIGE SUITES AND SPA - Much more prestige than 'Insotel Punta Prima resort'. This is a small area of the hotel. Prestige members are able to use the resort facilities but the resort customers are not able to use the prestige facilities. - Nothing too much trouble for the staff team - A bar/live music for entertainment but you are able to go over to the main resort and enjoy the entertainment there including Mini Disco nightly - The rooms are newly refurbished and gorgeous! Large bathroom plus shower room. Living area, dining, kitchenette inc microwave. - Gorgeous surroundings, sea view, well kept - Could get sunbeds around the Prestige suites pool at any time during May half-term - a bonus and well worth the extra money
Stayed 6 nights in May 2023
Verified

8/10 Good

Carlyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a fantastic family holiday here at the Suites in August 2025. The rooms were immaculate and v well cleaned on a daily basis. Spacious and practical and well located for the town. Plenty of things to do at the hotel and the splash zone and water parks were real hits. All v well kept. The pools were all brilliant and unique in character and the beach tools v luxurious. The entertainers work hard and the singing shows and daytime entertainment programme is good, esp the pool party. Some shows are dated (ABBA tribute and Michael Jackson show even though the dancing is great) and some of fitness classes are too basic (even though the instructors are great they). Breakfast is fine - great selection esp pancakes but the coffee and service of drinks needs to improve. It’s a beautiful, peaceful, family orientated resort but with plenty to do. Great markets on Wednesdays and Sundays and good quality supermarkets. Some of the restaurants are a big hit and miss but we really liked Aire on the beach. It’s a great beach with shallow warm warmers. Worth hiring a car and exploring the island but also enough to do to stay in Punta Prima.
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, property conditions & facilities, communication
Sitio perfecto para familia Limpio y el personal de primera calidad
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ein rundum gelungener Aufenthalt, das Zimmer war hervorragend, sauber, schön groß und die zwei Badezimmer haben dazu beigetragen, dass wir auch als vierköpfige Familie uns sehr wohl gefühlt haben. Das Personal war höflich, super zuvorkommend und gerade auch den Kindern gegenüber freundlich und aufmerksam. Die Anlage ist ein Traum, nah am Meer, nah an einem Lebensmittel Geschäft und die Angebote selber einfach rundum gelungen. Alles in allem hatten wir einen Traumurlaub und werden definitiv wieder kommen.
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Gregor

Liked: Cleanliness, amenities, property conditions & facilities, communication
Personal super, Sauberkeit super, Der Pool im Prestigebereich bräuchte mal eine kleine Sanierung, ansonsten gut. Wir haben unseren Urlaub sehr genossen und waren mit der Unterkunft sehr zufrieden.
Zimmerausblick aus dem Bett
Ausblick von der Essensbereichterrasse
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, room comfort, communication

Des vacances reposantes en famille

Nous avons séjournés 9 nuits dans la partie très Prestige, très appréciable si on veut un peu de calme en famille. La suite est très spacieuse avec une belle vue sur la mer. Le buffet / petit déjeuner sont très copieux et variés. Le gros bémol restera le prix des consommations, 5,80€ la bouteille d’eau de 50cl, c’est vraiment du vol ! Surtout que l’eau n’est pas inclus dans la formule demi pension. Pour le reste il n’y a rien a redire, nous avons passé d’excellentes vacances
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
L’hôtel, la restauration et les personnels sont parfaits. Nous avons passé un excellent séjour. Parfait pour les familles
Stayed 8 nights in Aug 2025
Verified

8/10 Good

MARCO ANTONIO

Liked: Property conditions & facilities, communication
Habitación muy cómoda y bien. Resto estancias y servicios más propios de un 4 estrellas
Stayed 4 nights in Aug 2025
Verified

8/10 Good

GUILHEM

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très agréable, personnel très présent et aimable. Chambre spacieuse et confortable. Beaucoup d’activités. Un seul bémol pour l’espace fitness sous équipé et très mal entretenu.
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Communication

Bel hôtel mais pas service de 5 étoiles

Bel emplacement au bord de la mer, vue magnifique, grande suite, propre. bon petit déjeuner et staff de la piscine sympathique. Emplacement isolé si pas de voiture, petite plage moyenne à proximité. Personnel saisonnier globalement gentil mais pas de management. Bon barman et super équipe animation kids club et show. L'hôtel fait partie d'une resort all inclusive propre avec plusieurs piscines. Ce n'est pas un 5 étoiles au niveau du service, réception inefficace et ignorante (incapable de renseigner sur restaurant ou activité), pas de concierge. Arrivée tard, le personnel vous regarde avec le chariot de bagage ss vous aider. La douche de la suite n'a pas été réglée toute la semaine, la 2ème était brulante, malgré de nombreuses demandes, literie dur, coussin médiocre, et pas de sofa convertible pour enfant (fauteuil convertible) ou lit 1 pers.
Stayed 7 nights in Aug 2024
Verified

6/10 Okay

STEFANO

Liked: Cleanliness
Certamente non ci tornerò’. Non è neanche lontanamente un 5*. Servizio in piscina e ai bara pessimo. Reception in linea con quanto già espresso. Camere grandi e pulite ma obsolete. Ristorante discretamente buono con buon servizio.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Carlos Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un resort amplio, recomiendo la zona Prestige Suites antes que el resort normal. Conexión directa con la playa, habitación muy amplia, mini cocina, dos baños, cama muy comoda, buenas vistas y personal de 10!
Stayed 4 nights in Sep 2023