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Bancal Hotel & Spa

2.5 star property

Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
Down duvets, in-room safe, desk, laptop workspace
Snack bar
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$280
includes taxes & fees
23 May - 24 May

Explore the area

View map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • Place, La Gomera Beaches
    ‪5 min drive‬
  • Place, Playa Ávalo
    ‪5 min drive‬
  • Place, San Sebastian de la Gomera Harbour
    ‪9 min drive‬
  • Airport, La Gomera (GMZ)
    ‪61 min drive‬

Room options

View all photos for Double Room, Garden View (Bancal Garden)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Garden View

Down duvets, in-room safe, desk, laptop workspace

Triple Room, Garden View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Ocean View

Down duvets, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Terrace (Bancal)

Down duvets, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Garden View (4 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room, Sea View (5 pax)

Down duvets, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

  • 61 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

About the area

San Sebastián de La Gomera

At Bancal Hotel & Spa you'll be 2.2 km (1.4 mi) from La Gomera Beaches and 2.3 km (1.4 mi) from Playa Ávalo. Highlights at this hotel include 5 outdoor swimming pools, a full-service spa and free self-parking. .A day of pampering can include body wraps and mani/pedis along with access to the sauna. Enjoy the steam room, kids' swimming pool, pool loungers and lifeguards on site. 2250 square feet (209 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of a free beach shuttle. .With a stay at this San Sebastián de La Gomera hotel, you'll be 3.2 km (2 mi) from Torre del Conde and 4.1 km (2.6 mi) from Asuncion de San Sebastian de La Gomera Church.

What's nearby

  • La Gomera Beaches - 5 min drive - 1.9 km
  • Playa Ávalo - 5 min drive - 1.9 km
  • San Sebastian de la Gomera Harbour - 9 min drive - 4.5 km
  • Asuncion de San Sebastian de La Gomera Church - 9 min drive - 4.6 km
  • Garajonay National Park - 22 min drive - 15.8 km

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Restaurant - ‬5 min drive
  • ‪Ambigú - ‬9 min drive
  • ‪Bar Colombino - ‬8 min drive
  • ‪Los Laureles - ‬9 min drive
  • ‪Poolbar - ‬9 min drive

About this property

Bancal Hotel & Spa

Bancal Hotel & Spa offers its guests a full-service spa, 5 outdoor swimming pools, a steam room, and a children's pool. Public spaces have free WiFi. You can enjoy a drink at the swim-up bar. Event space at this hotel measures 2250 square feet (209 square metres) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the business-friendly Bancal Hotel & Spa . The hotel can provide concierge services and wedding services. Free self parking is available.

This San Sebastián de La Gomera hotel is smoke free.

  • 276 guestrooms or units
  • Conference rooms
  • 2250 sq ft of conference space
  • 209 sq. m of conference space
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bancal Hotel & Spa offers 276 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include a shower.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.

Similar properties

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Parador de La Gomera
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  • Pool
  • Pet-friendly
  • Parking included
  • Restaurant
4.5 out of 5, Wonderful, 217 reviews
The price is AU$171
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

What is the cancellation policy at Bancal Hotel & Spa ?

Bancal Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bancal Hotel & Spa ?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Bancal Hotel & Spa on 23 May 2026 start from AU$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bancal Hotel & Spa ?

Yep, Bancal Hotel & Spa has a free self car park.

Are there any beaches close to Bancal Hotel & Spa ?

The closest beach to Bancal Hotel & Spa is San Sebastian de La Gomera Beach (2.2 km).

Is there a spa on site at Bancal Hotel & Spa ?

Yep, there is an onsite spa at Bancal Hotel & Spa . You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Bancal Hotel & Spa have a pool?

Bancal Hotel & Spa has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Bancal Hotel & Spa ?

No, Bancal Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Bancal Hotel & Spa ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Bancal Hotel & Spa ?

No, pets are not allowed.

Bancal Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 71 out of 98 reviews
Rating 8 - Good. 22 out of 98 reviews
Rating 6 - Okay. 5 out of 98 reviews
Rating 4 - Poor. 0 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

10/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

6/10 Okay

Angie

Stayed 4 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Very nice stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, spacious and immaculate with outstanding views and very good service.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such an excellent trip - loved every aspect of this stay
Stayed 5 nights in Dec 2025

8/10 Good

Carl Etienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosalind, London

Stayed 5 nights in Jan 2026

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully presented and brand new hotel. The property is largely single story but traverses the hillside in at least 5 terraces. This means that multiple lifts need to be taken to reach lower levels of the hotel, and that part of your journey there will be in the open air. For this reason, I’d recommend asking for a room on a higher level. The entertainment was great. Food was okay. The hotel is located a fair way out of San Sebastián and the hotel shuttle, which operates twice a day in each direction is not free. There is no on-site shop selling essentials, and the reverse-osmosis filtered water fountain is only available to guests at breakfast. For this reason I’d strongly recommend hiring a car for the duration of your stay.
Stayed 7 nights in Jan 2026

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is the second time I have stayed at this hotel whilst it is beautiful I found that information was not freely given, there was no milk in the room for coffee and had to ask every day for milk on the second day we had to ask for the room to be cleaned twice and no one turned up until 19,00 and the lady was rude on arrival Food was poor and it was cold we ate in the restaurant on the second night and was certainly not as good as the first time we came. Lack of choice and not value for money. When we checked out we was not asked what our stay was like and feel the second visit was a let down Last point barking dogs continuously to the point my partner hardly slept Beautiful hotel but disappointing in many ways for the money that we paid
Stayed 2 nights in Dec 2025

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
Stayed 2 nights in Dec 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Stayed 3 nights in Dec 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Isabella Stefanutti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel in a great setting
Stayed 3 nights in Nov 2025

10/10 Excellent

Desha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Stayed 2 nights in Nov 2025

8/10 Good

June

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

10/10 Excellent

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Sergio, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
Stayed 3 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PAVEL, Arona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

10/10 Excellent

Emilio E

Travelled with family
Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

8/10 Good

Eamon

Liked: Property conditions & facilities, room comfort

Stylish Hotel but changes needed

We were surprised that we had an issue where we had to leave very early ( 5.45am ) to catch the ferry to Tenerife and checked that we could get a takeaway breakfast as the restaurant would not be open at that time. On checking in, we mentioned our departure time and were told we would be ok getting a takeaway breakfast. However, the next day we went to the restaurant and it was closed. There was 1 staff member starting to get things prepared but she advised that they were not open until 7am. After going back to Reception to make them aware, they phoned down and got the restaurant to give us some coffee and cold pre prepared cheese and meats. This we appreciated but was not takeaway. Seems like communication in this newish Hotel not great.
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025