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Hacienda El Santuario San Miguel de Allende

4.0 star property
Colonial hotel with full-service spa and 24-hour front desk

Photo gallery for Hacienda El Santuario San Miguel de Allende

Breakfast, lunch, dinner served; Mexican cuisine
Meeting facility
Hallway
Reception
Master Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Spa
  • Laundry

Explore the area

View map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Church of San Miguel Arcángel
    ‪5 min walk‬
  • Allende Garden
    ‪5 min walk‬
  • San Miguel de Allende Historical Museum
    ‪5 min walk‬

Room options

View all photos for Master Suite Doble

Master Suite Doble

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Jr. Suite

Jr. Suite

Jr. Suite

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Master Suite

Grand Master Suite

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

San Miguel de Allende

Hacienda El Santuario San Miguel de Allende places you in the centre of San Miguel de Allende, within a short 5-minute stroll of Juarez Park and Church of San Miguel Arcángel. Highlights at this Colonial hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing day at Wol-Ha can include hot stone massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The family restaurant, La SanMiguelada, serves Mexican cuisine and is open for breakfast, brunch, lunch and dinner. Terraza Azul is the hotel's own rooftop bar. 291 square feet (27 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning local cuisine breakfast is served between 8:00 AM and 11:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Zona Centro hotel include San Miguel de Allende Historical Museum and Allende Garden.

What's nearby

  • Juarez Park - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 5 min walk - 0.5 km
  • Allende Garden - 5 min walk - 0.5 km
  • San Miguel de Allende Historical Museum - 5 min walk - 0.5 km
  • Fábrica La Aurora - 17 min walk - 1.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • ‪QUINCE - ‬3 min walk
  • ‪Editora De Cafe - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪KI'BOK COFFEE - ‬3 min walk
  • ‪Tunki Rooftop By Handshake - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

Colonial hotel with full-service spa and 24-hour front desk
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

  • 30 guestrooms or units
  • 2 levels
  • 3 buildings
  • 291 sq ft of conference space
  • 27 sq. m of conference space
  • Built in 1571
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Frequently asked questions

What is the cancellation policy at Hacienda El Santuario San Miguel de Allende?

Hacienda El Santuario San Miguel de Allende offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hacienda El Santuario San Miguel de Allende?

Yep, Hacienda El Santuario San Miguel de Allende has a secured self car park for MXN 250 per day.

Is there a spa on site at Hacienda El Santuario San Miguel de Allende?

Yep, Wol-Ha is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What makes Hacienda El Santuario San Miguel de Allende a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hacienda El Santuario San Miguel de Allende.

Is Hacienda El Santuario San Miguel de Allende family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hacienda El Santuario San Miguel de Allende is a hit with families.

Does Hacienda El Santuario San Miguel de Allende serve breakfast?

Yeah, local cuisine breakfast is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hacienda El Santuario San Miguel de Allende?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hacienda El Santuario San Miguel de Allende?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hacienda El Santuario San Miguel de Allende?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Hacienda El Santuario San Miguel de Allende Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 609 out of 925 reviews
Rating 8 - Good. 198 out of 925 reviews
Rating 6 - Okay. 72 out of 925 reviews
Rating 4 - Poor. 27 out of 925 reviews
Rating 2 - Terrible. 19 out of 925 reviews

Reviews

10/10 Excellent

Victor, Weston

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great & attentive staff, great restaurant!
Stayed 1 night in Jun 2025

10/10 Excellent

Ramiro

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities
Loved the place. We will be back.
Stayed 1 night in Jun 2025

6/10 Okay

MIRIAM

Stayed 4 nights in May 2025

10/10 Excellent

Mehul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Many quaint properties when we were walking around San Miguel. For us, location is what made this hotel great. Close to city center, a park nearby for kids, and close to Rosewood Hotel where we attended an event as a guest. This hotel was beautiful old building married with lots of greenery. Food is also good. Many restaurants nearby. This wouldn't be as modern, new, and refined like Rosewood, but is really good for the price & a good experience. Staff is friendly. If you had no budget, Rosewood would be the way to go.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was so beautiful! Great customer service.
Stayed 4 nights in May 2025

6/10 Okay

Sunil, Fremont

Travelled with group
Liked: Cleanliness
Rooms were not working when we arrived- toilet did not flush, there was no way to contact the front desk from the room, the TV was not working, and did not work throughout. There was confusion about whether breakfast was included or not- it was not. The breakfast was average. For what we paid per night, not a great value.
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with the entire experience.
Stayed 2 nights in May 2025

10/10 Excellent

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place, close but far enough from the crowded areas.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay. Beautiful hotel, walking distance to el centro.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel, with its beautiful gardens and artwork, is in a great central location in San Miguel de Allende. The food and service at the restaurant were excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old building with interesting rooms, ours with a balcony. Beds are comfortable and the towels and linens are fresh every day. Convenient walking to the town plaza and in the other direction to interesting city sights. This is definitely not a touristy hotel for English speakers...bring your Spanish with you!
Stayed 7 nights in Apr 2025

2/10 Terrible

Sonki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I am extremely upset about what happened at this hotel. I booked based on the info and pictures presented on Expedia. I booked the best suite (Grand Master Suite), but the room we got looked nothing like the pictures on the website. This is downright fraud to advertise something then deliver something completely different. Bait and switch is what that is. I asked the front desk to give us the room I booked but was told the hotel was completely full. There was no way I was going to stay in a room that was worse than a 1-star motel. So I booked a different property (through Expedia) and asked them to refund me. The manager called and told me she would give me a full refund. She told me to have Expedia contact her so that she can process it. But then she changed her mind several minutes later and refused to give me a refund. This is completely unethical and unjust. We stayed there for just 14 hours and left because we didn't get the room we paid for. The right thing to do is issue me a refund for this awful experience. I'm absolutely upset and disappointed with Expedia and this hotel for causing so much stress on my vacation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Frank, QUITO

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert B.

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful, food was delicious and staff was awesome.
Stayed 5 nights in Apr 2025

4/10 Poor

Melody

Travelled with partner
Disliked: Cleanliness
I booked a master room and was given a double bed jr suite. Front desk girl didn’t want to help me. Told me to wait until the next day. I reached Expedia and they did talk to the hotel and change me to the mater room. The hotel has a lot of stirs, just be prepared. The bed and pillows were very hard, not really comfortable. The room was clean md close to the centro area. They have a buffet Sunday’s $35 dollars per person.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Mar 2025

2/10 Terrible

Maria Nieves-Reyes

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tgis was a horrible experience. I have stayed in San Miguel several times, but this hotel wasn’t very helpful. The staff are not polite and hardly help you with anything.
Stayed 1 night in Feb 2025

10/10 Excellent

Nidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Alex, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ver convenient, you close to the main square, yet it’s quiet. Staff if very friendly and helpful. Make use of the terrace. Bed/pillows/sheets are definitively an area for improvement.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio Las terrazas del hotel tienen una vista maravillosa de la ciudad y de la puesta del sol. Se encuentra muy cerca caminando del zócalo y del parque Juarez: excelente opción para disfrutar de San Miguel de Allende
Stayed 2 nights in Mar 2025

8/10 Good

LINDA j

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to the staff on the front desk they were great , restaurant and bar wonderful . only thing o would consider would be to have tv with international news station in english - cbc , bbc, nbc, cnn etc at least one or two
Stayed 1 night in Mar 2025