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HV Agaete Parque

Property class: 2

Photo gallery for HV Agaete Parque

A swimming pool with a modern building in the background.
A lobby with a sofa, a coffee table, and a reception desk.
A hotel with multiple floors, a well-maintained lawn, and palm trees.
A multi-story hotel with a modern design, featuring a central tower and multiple balconies.
A living room with a sofa, two armchairs, a coffee table, a wooden cabinet, and a TV mounted on the wall.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Bar
  • Kitchen

Explore the area

View map
Av de Tenerife, 8, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Kasbah Shopping Center
    ‪7 min walk‬
  • Place, English Beach
    ‪8 min walk‬
  • Place, Yumbo Shopping Center
    ‪17 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Double Room

A room with a sofa, chairs, a wooden cabinet, a television, and a window with curtains.

Double Room

  • City view
  • 80 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Triple Room

A room with a sofa, chairs, a wooden cabinet, a television, and a window with curtains.

Basic Triple Room

  • 80 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Basic Quadruple Room, 1 Bedroom

A room with a sofa, chairs, a wooden cabinet, a television, and a window with curtains.

Basic Quadruple Room, 1 Bedroom

  • 80 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Sofa Bed and 1 Single Trundle Bed

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About the area

San Bartolomé de Tirajana

At HV Agaete Parque you'll be 1.4 km (0.9 mi) from Yumbo Shopping Center and 2.8 km (1.7 mi) from Maspalomas Dunes. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the kids' swimming pool and pool loungers as well as access to a playground. Plus you'll find a rooftop terrace, a garden and tour/ticket assistance. There's also free parking nearby, along with the convenience of car rentals on site. .Attractions within a 30-minute drive of this Maspalomas hotel include Maspalomas Lighthouse and Playa del Cura.

What's nearby

  • Paseo Costa Canaria - 3 min walk - 0.3 km
  • Kasbah Shopping Center - 7 min walk - 0.6 km
  • English Beach - 8 min walk - 0.8 km
  • Yumbo Shopping Center - 17 min walk - 1.5 km
  • CITA Shopping Center - 8 min drive - 2.3 km

Getting around

  • Las Palmas (LPA-Gran Canaria) - 28 min drive

Restaurants

  • ‪Tipsy Hammock - ‬17 min walk
  • ‪Restaurante Munich III - ‬13 min walk
  • ‪La Costa Coktail & Bar - ‬12 min walk
  • ‪Pizzeria La Piazza - ‬14 min walk
  • ‪Blue Havana - ‬18 min walk

About this property

HV Agaete Parque

HV Agaete Parque offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at HV Agaete Parque.

This San Bartolomé de Tirajana hotel is smoke free.

  • 207 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
HV Agaete Parque offers 207 accommodations with coffee/tea makers and free toiletries. Rooms open to balconies. Kitchens offer full-sized fridge/freezers and stovetops.

Bathrooms include a shower with a rainfall showerhead. Flat-screen televisions come with premium cable channels. Housekeeping is provided on a limited basis.

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Apartamentos El Palmar
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  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.2 out of 5, Very good, 136 reviews
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Property amenities

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (limited availability)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen

More

  • Bulk dispensers for toiletries
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's front desk is closed in summer season (June-September). The property will contact guests in advance to arrange check-in. Guests planning to arrive after 4 PM must contact the property in advance for key retrieval information.

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 8.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 8.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Agaete Parque
Agaete Parque Apartment
Agaete Parque Apartment San Bartolome de Tirajana
Agaete Parque San Bartolome de Tirajana
HV Agaete Parque Apartment San Bartolome de Tirajana
HV Agaete Parque Apartment
HV Agaete Parque San Bartolome de Tirajana
HV Agaete Parque
HV Agaete Parque Hotel
HV Agaete Parque San Bartolomé de Tirajana
HV Agaete Parque Hotel San Bartolomé de Tirajana

Frequently asked questions

What is the cancellation policy at HV Agaete Parque?

HV Agaete Parque offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HV Agaete Parque?

Yep, HV Agaete Parque is a short 9-minute walk from English Beach. Fun beach activities include scuba diving.

Does HV Agaete Parque have a pool?

HV Agaete Parque has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes HV Agaete Parque a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at HV Agaete Parque.

Is HV Agaete Parque family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that HV Agaete Parque is a hit with families.

Is there a free airport shuttle available at HV Agaete Parque?

No, HV Agaete Parque does not offer an airport shuttle service.

Is there a bar or restaurant at HV Agaete Parque?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at HV Agaete Parque?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at HV Agaete Parque?

No, pets are not allowed.

HV Agaete Parque Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 9 out of 40 reviews
Rating 2 - Terrible. 5 out of 40 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Près de tout très agréable !!!!! Super pour des jeunes.
Stayed 14 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es espaciosa, tranquila, buen estado en general de la propiedad con propia lavadora. Por otra parte la piscina esta bastante bien y buena facilidades para entrar en ella
Stayed 2 nights in Jul 2018
Verified review

2/10 Terrible

Javier

Disliked: Staff & service, property conditions & facilities, room comfort

Muy mal

Muy decepcionados con la estancia en estos apartamentos, todo muy anticuado, el piso marcado con manchas negras alrededor del rodapie, nos pusieron una cuna de bebé que no pedimos ni íbamos con bebé. Además, la recepción no está bien señalizada y es difícil de encontrar. No le funciona el internet en la recepción por lo que el cobro fue después e incluso le sacaron una foto a nuestro DNI para complementar los datos en vez de apuntarlos cosa que está prohibida por la ley de protección de datos. Ofertan el baño con mampara de ducha y te lo ponen con cortina sucia. No habia cafetera ni tetera. Los enchufes se caen a cachos.
Stayed 2 nights in Jun 2018
Verified review

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredibly spacious

The reception is not always attended but after making a call to the no. displayed in reception I was greeted a few minutes later by a lovely helpful lady who spoke wonderful English. I had requested a high floor room and was given one on floor 6. The safe is usually 15 euros a week to rent, but given my short duration I was allowed it for free. My apartment was incredibly spacious with large lounge and adequate kitchen. Good bathroom with nice shower in tub and large bedroom with ample cupboard space. Both the lounge and bedroom had separate entirely private balconies. Slight minuses..the TV has no channel in English, although the description says limited housekeeping my room was attended just once in 4 days and it is close to a main road so ear plugs for sleeping are advised, but all in all this is a very pleasant property with pool, shower and sand pit for big and little kids. Once again the main receptionist is truly lovely.
Verified review

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool spot for a great long weekend get away. The reception was always very altentative with everything, friendly and very healpful
Stayed 5 nights in Sep 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

hotel correct ,près de la plage

Séjour agréable très sympa , je vais sûrement y retourner.!!
Stayed 7 nights in Sep 2017
Verified review

4/10 Poor

kim

Liked: Staff & service
Disliked: Property conditions & facilities

Not happy at all

Went for a week on the 14th of September was there around two days to find that every day the swimming pool became green and greener then on my 3rd day the pool was taped off hotel staff said it would be back home tomorrow but it's WASNT still by the time we left it was still closed soo I'm not happy 1 bit about this holiday!
Stayed 7 nights in Sep 2017
Verified review

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Nicely located and spacious rooms

It was perfect for me and my wife. Just a pity the pool bar was shut! Clean, roomy and comfortable. Definitely stay there again.
Stayed 7 nights in Aug 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUY MAL

NO ESTABAN A NUESTRA LLEGADA EN LA RECEPCION. TARDARON EN LLEGAR Y EN EL APARTAMENTO NO HABIA LAS CAMAS SUFICIENTES PARA DORMIR ESA NOCHE. LA LIMPIEZA MUY ESCASA Y HABIA GRAN CANTIDAD DE CUCARACHAS EN LA COCINA Y BAÑO. LA GENTE AMABLE Y LA PISCINA MUY BIEN.
Stayed 10 nights in Aug 2017
Verified review

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Cleanliness, room comfort

luglio 2017

Hotel economico ma con il minimo indispensabile e con pochi servizi. Internet non usufruito perchè molto caro. Di buono c'è la piscina gratis per tutti. Nell'appartamento non c'era il bidè, tolto per mettere la lavatrice, rimasti solo attacchi per lavatrice, no lavatrice, no bidè. Serrature e maniglie porte interne lasciamo stare. Quando si ricordano passano una volta settimana per pulizie, ma meglio ricordarglielo. Rubinetti molto arrangiati, specie quello in cucina, doccino idem. Insomma per 600 euro 2 settimane sono rimasto contento, ma se devo spendere di più vado da un'altra parte. Reception alle 17 chiude. Noi siamo arrivati dopo le 18 e non c'era nessuno, devi telefonare, ma telefono ancora da capire se può funzionare perchè appena scesi dall'aereo, poi telefona e non rispondono, dopo una mezz'ora la cosa si è risolta.
Stayed 14 nights in Jul 2017
Verified review

2/10 Terrible

samantha

Disliked: Cleanliness, property conditions & facilities, room comfort
Brutto, sporco e malcurato, non idoneo al numero di persone per cui è stato pagato !
Stayed 26 nights in Jun 2017
Verified review

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities

Weinig voor weinig, goede prijskwaliteitverhoudig

Verpauperde accommodatie, weinig te beleven, veel locals, weinig toeristen vandaar de lage prijs. Kamer en hygiëne is in orde.
Stayed 4 nights in Jun 2017
Verified review

6/10 Okay

J&P

Liked: Cleanliness, room comfort
Disliked: Staff & service

OK hotel a short walk from the beach, no Air condi

My neighbour in rom 322 make a hell of a noise, loud TV on the balkony day and night and shouting and yelling in the nights, one night a dog was barking and crying for hours. Not good.... No people in the reception.
Stayed 7 nights in May 2017
Verified review

4/10 Poor

NIKOLAY

Disliked: Staff & service, room comfort
(+) Decent kitchen (big fridge, oven, etc.) Good location Space of the apartment (-) Reception closed No WI-FI No cold water in the kitchen Dirty blankets Asked for a double bed >> got two single beds
Stayed 4 nights in May 2017
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

doesnt take the wifi in extra !!!

old , cackward ...
Verified review

4/10 Poor

paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good location, lack of staff.

Nobody at reception. Had to phone a wait for someone to come. Only ever saw anybody at the reception desk twice. Internet a complete waste of time. had to ask for a refund after wasting time phoning. The cleaning staff were very helpful in contacting someone. Lift, only one working, packed up on our last night. Luckily it was fixed by the morning. The good things were the cleaners, pool attendant. all very nice and helpful. pool was nice, very quiet. The rooms were large and fully equipped. and very clean. In a good location for everything. Would probably book somewhere with definite Wi-Fi next time.
Verified review

4/10 Poor

David

Disliked: Staff & service

Don't stay here!!!

Worst apartment complex ever stayed in!!! Basically it's a old block which the majority of apartments have been sold ... there I never any help or a receptionist.. I only saw the 'manager/receptionist' in my three week stay twice!!! My tv only had about 30 Spanish channels no english I complained a engineer visited but could not resolve the issue.... the internet wifi was useless it's continually dropped out every day and was very slow and only received access no more than 50% of the time
Verified review

6/10 Okay

Helle

Ingen parkeringsmulighed, som anført.

Havde bestilt til 4 voksne, og havde fået accept, ved ankomsten er det en lejlighed med 2 voksensenge, 1 børneseng og en træsofa. Meget skidt ! Ingen søvn den nat ! Dagen efter fik vi fint rum. Fin betjening trods alt fra receptionen. Valgte denne lejlighed fordi der var anført fri parkering, det er der IKKE, man må IKKE holde på kompleksets område, (der er bom for) har brugt MANGE penge på parkeringsafgift. Det skal Hotels.com få ændret i deres annonce og reservationspapirer ! Expedia er også involveret. Fint pool-område og centralt beliggende.
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIMPLY DON'T BOOK

All I can tell you about these apartments is the shoddy way in which customers are treated. I arrived at the hotel at 10pm to find the reception area dark and deserted. A member of staff saw that I had arrived to check in and I was handed a note from the management saying that due to unfinished renovation work there was no apartment available for me that day. They had made arrangements for me to stay somewhere else, and they had described the hotel as a better class establishment, (this I don't believe to be correct, more equal value I would say) and as I didn't have a clue where to find this the member of staff who dealt with me kindly drove me the few minutes journey to get there. I cannot believe that the management had no clue about this long before my day of arrival, and although a notification email was sent both to hotels .com and myself, it was sent far too late,- during that morning when I had already left home to travel to the airport. My advise is simply don't book with an establishment that feels it is fine to treat people this way and spring shocks on them!
Verified review

6/10 Okay

Terry

Liked: Cleanliness

Renovations ruined our stay

I have stayed in these Apartments before and like them due to the size of the Apartment and Location. We were very unlucky this time as there were renovations going on in the apartment below us which started every morning at 08.30 and didn't stop until 16.00. To be fair it ruined our holiday. The constant machinery noise everyday almost drove us insane. I had booked 2 apartments and both apartments were right over the noise.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
zimmer sind ok gross und sauber die möbel ,müssten mal erneuert werdern.
Verified review

4/10 Poor

Nano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy antiguo y escaso equipamiento

Muebles deteriorados, instalaciones defectuosas y la cocina y sus utensilios son escasísimos. No tiene microondas ni campana extractora en cocina. Además se anuncia con parking gratuito y desde hace más de un año no tienen este servicio. En los alrededores hay línea azul. No tienen productos de aseo y anuncian que sí. El chekin se indica que se realiza a las 12 y hasta las 14:30 no pudimos disponer de la habitación. Sólo 2 sillas en terraza para cuatro personas.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Al limite della sopravvivenza!.

Stanza in condizioni precarie; mobilia antiquata; igiene generale scarsa. Pulizia della camera superficiale. Giudizio finale: SCARSISSIMO. C'è sicuramente di meglio altrove con lo stesso prezzo, magari anche a di meno!. Nota positiva che lo stabile si trova posizionato benissimo per raggiungere la spiaggia, locali e la movida notturna che si trova a pochi passi a piedi.
Verified review

6/10 Okay

Verified traveller

moyen

bien situé mais il faut payer pour le wifi.
Verified review

4/10 Poor

célibataire

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Proche de tout est propre

Je suis arrivé à 16h le 12/05/16 personé a réception pour le accoye, ont ma lésé les clés dans un coffre. Je pas ou de contact avec les personel de l'hôtel . L'hotel est très bien, tres bien situé . Si tu veux resté ou l'hôtel pour profiter de la piscine tu à la chance , pk ils y a jamais pressone, alors tu vas t'ennuyer :/ Mais si tu veux juste un Android pour dormir, propre est pas cher ce tres bien :)