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4.3 out of 5

"Overall it was great. was peaceful. staff respectful and accommodating. good. breakfast excellent, and clean. will book The matador again when visited ... " More

By a verified traveller on Fri 12 Aug 2022

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Hotel Description

At The Matador, you'll be 39.1 km (24.3 mi) from Ninety Mile Beach and 45 km (28 mi) from Gippsland Lakes Coastal Park. Highlights at this motel include free breakfast, an outdoor swimming pool, and free self parking.

This motel offers free WiFi in public areas, a business center, and free newspapers in the lobby. Added amenities include a conference center and laundry facilities.

Sights within a 10-minute walk of this 4-star Sale motel include The Wedge - Performing Arts Centre and Gippsland Centre.

Refurbished Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$110* Per night/room 21 Aug. - 22 Aug.

Renovated Corporate Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Renovated One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Renovated Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Renovated Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Matador ratings based on 196 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Matador

Everyone (111) Couples (37) Business (1) Family (33)
5 out of 5
Overall it was great. was peaceful. staff respectful and accommodating. good. breakfast excellent, and clean. will book The matador again when visited sale again.

Posted by on 12 Aug. 2022

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5 out of 5
Large room with balcony. Complimentary breakfast

Posted by on 26 Jul. 2022

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Comment from Hotel Management

3 Aug. 2022 by Robyn & The Matador Team

Thank you for your lovely feedback Yildana. We find that the complimentary continental breakfast is very popular, & are glad you enjoyed your stay. We hope to welcome you back in the future.

3 out of 5
The hot water in the shower was dismal. Just as good as having a cold shower

Posted by on 14 Jul. 2022

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Comment from Hotel Management

3 Aug. 2022 by Robyn & The Matador Team

Hi Irene, we have not had anyone else mention a hot water problem to us, so we're very sorry your experience was less than fabulous. If you had mentioned the problem to us while you were here, we could have rectified the problem or moved you to another room if we could not fix it immediately. We hope to have the opportunity to welcome you back & provide you with an experience that exceeds your expectations.

5 out of 5

Posted by on 4 Jul. 2022

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Comment from Hotel Management

3 Aug. 2022 by Robyn & The Matador Team

Hi Belinda, thank you so much, we really appreciate your leaving us a great rating!

4 out of 5
Hotel is looking run down and could do with an update. Painting inside and out, new carpets, bitumen driveway needs upgrading. On a good note, comfortable beds, good heating and nice shower head.

Posted by on 3 Jul. 2022

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Comment from Hotel Management

5 Jul. 2022 by Tanya

Good morning Jeremy. Thank you for your feedback. We are pleased that you enjoyed the beds, heating and shower. The Matador team

5 out of 5
Room was very clean, loved the interior designs, felt luxurious! Friendly staff and the breakfast place is gorgeous!

Posted by on 4 May 2022

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Comment from Hotel Management

4 May 2022 by Bernadette

Thank you Friscilla, such a delight for us to read your feedback and hear that you loved your stay with us.

5 out of 5
Friendly helpful receptionist and comfortable bed wit quality bedding

Posted by on 30 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Bernadette

Thank you Emilia! We're delighted that you had a welcoming and comfortable stay with us. We hope to welcome you back again next time you're in Sale.

4 out of 5
Value for money.

Posted by on 22 Apr. 2022

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Comment from Hotel Management

13 May 2022 by Bernadette

Thank you Jayne

5 out of 5
Very close to main street for all shopping, restaurants etc. It was a very comfortable bed, great shower , clean and serviced daily to empty bins, make up beds, provide fresh towels. The only negative is walls are bit thin and I can hear other people in the rooms and being close to highway can hear traffic after 5 am - apart from that well done to all staff

Posted by on 15 Apr. 2022

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Comment from Hotel Management

15 Apr. 2022 by Bernadette

Thank you Yasar, we're delighted that you enjoyed your stay with us, warmest regards Tony, Bernadette & The Matador Team

5 out of 5

Posted by on 14 Apr. 2022

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Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The Matador also features an outdoor pool, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this 4-star Sale motel.

  • 54 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1970
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Matador offers 54 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Thursday: 7:30 AM - 8:00 PM
  • Friday - Sunday: 7:30 AM - 7:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:30 AM - 8:00 PM
  • Friday - Sunday: 7:30 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 6
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Matador Sale
  • Hacienda Sale
  • The Matador Motel
  • The Matador Motel Sale

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.