Wyndham Hotels - accommodation in Saint-Jean-Sur-Richelieu

I don't think 3 stars is appropriate for the hotel. The photos of the lobby are misleading. It is far more run down than it holds itself out to be. The hotel property hasn't been maintained well. There is a terrible smell in the hallways and stains on the carpet, which is tile but they still didn't bother changing it. I would never come back.

This is probably my 6th or 7th time staying at this hotel and honestly, it seems to get worse with each visit. The incredible staff and convenient location are the main reasons I keep coming back, despite the dated rooms and noticeable stains. Noise is also a constant issue. the doors do little to block sound, and if your room faces Mount Royal the constant traffic noise hard to ignore. Thankfully, this stay didn’t include the endless faucet dripping or wet spots on the floor that I dealt with two weeks ago. After that visit, I was contacted by someone I assume was the manager, Mathieu Dugardin, but after I responded, I never heard back. Overall, the hotel is okay. The positives and negatives more or less balance out, especially if the price is low enough. And just another shout out to the amazing staff!

Much better lighting is needed on the stairs. Room was clean and staff was very helpful. Valet parking was superb. We had dinner twice and the breakfast buffet once. All three meals and service was great. Loved sitting outside and watching the ducks. Location is perfect.