4/10 Poor
Mohamed Mourad
Travelled with family
1 Feb 2025
They didn’t clean the room for 3 consecutive days. At some point the manager himself kept saying they will clean the room in 10 minutes, while I was waiting in the lobby. I would wait for about 30 minutes then checked and nothing happened. Then I had gone back to the manager to check again and he apologized and said it will be taken care of in about 5 minutes. I would wait in the lobby again for about 30 minutes and had checked and it turned out they didn’t clean again. I repeated the process 3 times and the same manager kept over promising the room will be cleaned in 10 minutes but nothing happened. On my last check with the receptionist the manager had left and so did the cleaning crew and I had no choice but waiting till next day. Next days they over promised again and the room didn’t get cleaned until the fourth day.
Mohamed Mourad
Stayed 10 nights in Dec 2024