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Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

4.0 star property

Photo gallery for Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property video
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Daily buffet breakfast for a fee
Premium bedding, pillow-top beds, free minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$204
includes taxes & fees
28 June - 29 June

Explore the area

View map
111 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100
  • Place, National Thermal Baths
    ‪9 min walk‬
  • Place, Grand Cercle Casino
    ‪4 min drive‬
  • Place, Thermes Chevalley
    ‪5 min drive‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪14 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed, Terrace, Spa Access

Premium bedding, pillow-top beds, free minibar, in-room safe

Privilege, Room, 1 Double Bed, Terrace, Spa Access

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed, Terrace, Spa access

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, 1 Double Bed, Terrace, Spa access

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds, Terrace, Spa access

Classic Room, 2 Single Beds, Terrace, Spa access

Classic Room, 2 Single Beds, Terrace, Spa access

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed with Sofa bed, Terrace, Spa access

Family Room, 1 Double Bed with Sofa bed, Terrace, Spa access

Family Room, 1 Double Bed with Sofa bed, Terrace, Spa access

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

About the area

Aix-les-Bains

At Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz you'll be within a 30-minute stroll of Aix-les-Bains Golf Club and Thermes Chevalley. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing visit to Les Bains des Alpes - Spa Nuxe can include deep-tissue massages, hot stone massages and hydrotherapy along with access to the sauna and hot tub. The restaurant, Restaurant Biõz, serves French cuisine and is open for breakfast and dinner. Bar Flõ is the hotel's own bar. Enjoy the indoor swimming pool, gym, Hot tub and steam room. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a seasonal outdoor swimming pool. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 30-minute drive of this 4-property class Aix-les-Bains hotel include Plage du Bourget-du-Lac and Le Revard.

What's nearby

  • National Thermal Baths - 9 min walk - 0.8 km
  • Château de la Roche du Roi - 16 min walk - 1.3 km
  • Aix-les-Bains Golf Club - 16 min walk - 1.4 km
  • Grand Cercle Casino - 4 min drive - 2.5 km
  • Thermes Chevalley - 5 min drive - 3.1 km

Getting around

  • Aix-les-Bains - Le Revard Station - 3 min drive
  • Geneva International Airport (GVA) - 53 min drive

Restaurants

  • ‪Sir Lam - ‬4 min drive
  • ‪Les Voutes - ‬3 min drive
  • ‪Bar & Restaurant Flõ - ‬8 min walk
  • ‪L'Arbre A Palabres - ‬4 min drive
  • ‪Les Granges du Lac - ‬9 min drive

About this property

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, 15 meeting rooms, and coworking spaces. Event space at this hotel measures 7833 square feet (728 square metres) and includes a conference centre. A health club, a hot tub, and a steam room are also featured at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz. Self parking is free.

This 4-star Aix-les-Bains hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Conference rooms
  • 7833 sq ft of conference space
  • 728 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz offers 60 accommodations with free minibar items and minibars. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Aix-les-Bains hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Les Bains des Alpes - Spa Nuxe has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Pool
  • Spa
  • Pet-friendly
  • Kids’ pool
4.3 out of 5, Excellent, 441 reviews
The price is AU$221
includes taxes & fees
15 June - 16 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 200 metres
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Bar Flõ
  • Restaurant Biõz

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre (7,833 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-cm TV with premium satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Cheques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and ANCV Chèques-vacances. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Aix Bains Domaine Marlioz
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Hotel Aix-les-Bains
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Aix-les-Bains Domaine Marlioz
Hotel Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Bains Domaine Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz Hotel Aix-les-Bains
Mercure Aix Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Bains Domaine Marlioz
Mercure Aix Les Bains Domaine de Marlioz
Mercure Hotel Domaine Marlioz
Mercure Aix-les-Bains Domaine Marlioz
Mercure Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Hotel
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Hotel Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz
Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Aix-les-Bains
Mercure Aix Les Bains Domaine de Marlioz Hotel
Mercure Aix Les Bains Domaine de Marlioz

Frequently asked questions

What is the cancellation policy at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

As of 12 June 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz on 28 June 2026 start from AU$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Yep, Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

The closest beach to Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz is Plage d'Aix les Bains (2.5 km).

Is there a spa on site at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Yep, Les Bains des Alpes - Spa Nuxe is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz have a pool?

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from May to September.

What luxury perks are available at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and free minibar items.

What makes Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz.

Does Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

No, Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

Check-in begins at 3:00 PM. Check-out time is noon.

Is there a golf course on site at Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz?

There is a golf course next to Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz.

Mercure Hotel & Spa Aix-les-Bains Domaine Marlioz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 88 out of 230 reviews
Rating 8 - Good. 82 out of 230 reviews
Rating 6 - Okay. 38 out of 230 reviews
Rating 4 - Poor. 15 out of 230 reviews
Rating 2 - Terrible. 7 out of 230 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raghu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
r
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Julien

Liked: Cleanliness, staff & service, amenities
Top merci
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, amenities
C'est la troisième fois que nous venons dans cet hôtel et comme d'habitude nous ne sommes jamais déçus.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hotel propre. Un peu déçu du radiateur mis pour combler la clim qui ne fonctionnait pas, gache un peu le charme de la chambre, du coup pas à la hauteur de la renommé de l'hôtel.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre top
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service

Très bien

Grand chambre , bonne literie. Petit déjeuner très bien , belle terrasse, et superbe parc très grand , pratique quand on voyage avec son animal. Restaurant très bons plats. Le spa est sympa mais le parcours est dangereux car c’est un labyrinthe et on ne distingue pas les murets sous l’eau . De la place pour se garer. Par contre le food truck en plein soleil avec les fûts de bière et les palettes ça fait plutôt sale et ne donne pas envie . Placé sous un magnifique séquoia au moins tri centenaire. Superbe végétation malgré la canicule .
Food truck
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

isabelle

Bof

Accueil un peu long et froid Salle de bains : traces sur le lavabo et une patere manquante pour l'un des 2 peignoirs Dispositif pour allumer l electricité peu fiable Restaurant fermé Papier qui se décolle Pas de transat disponible malgré réservation 2h de spa Espace piscine assez moyen Bref pas du tout au niveau attendu, déçus!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend en amoureux

petit weekend en amoureux : excellent! spa fantastique chambre exceptionnelle
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Envie de revenir ? À voir.

Une belle chambre, un personnel attentif. Le bémol est sur les infrastructures annoncées sur site de réservation et non disponibles : pas d’accès au spa car en travaux et une seule piscine pour les 2 hôtels ibis et mercure en pleine chaleur… pas agréable. Pas de compensation ou de geste commercial comme offrir un apéritif par exemple, surtout lorsque nous avons pris la 1/2 pension. De plus service au restaurant tres long.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au milieu d‘un parc, super avec le chien. Nous n‘y étions qu‘une nuit de passage entre la France et la Suisse. Seul petit bé-mol, les lits étaient très mous.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accueil et qualités exceptionnelles pour cet hôtel

Je connaissais déjà l'établissement mais à chaque foisc'est un plaisir d'y séjourner. L'accueil et l'attention du personnel est vraiment soigné et on ne peut que remarquer le soin porté pour que le séjour se passe dans les meilleures conditions de la propreté des espaces communs à la qualité des chambres en passant par un service de restauration gourmands notamment pour le petit déjeuner.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FABULEUX

Que du bonheur ! De l'accueil au départ, tout a été parfait. Merci au personnel d'avoir été au petits soins et d'avoir été aussi souriants et sympathiques. Une chambre au top avec une literie fabuleuse et d'une propreté irréprochable. La nourriture y était excellente et le service parfait.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Isabelle

Liked: Cleanliness

Séjour moyen

Ce que j’ai lu sur la température des lieux s’est avéré vrai. Connaissant notre venue, pas de chambre attribuée, température très fraîche à notre arrivée. La demi-pension du soir s’entend pour 2 plats !
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Marcin

Liked: Staff & service
Disliked: Room comfort

Daté, pour le prix les équipements sont médiocres

Sympa les photos de château sur le site… pour finir dans un HLM ! L’équipement de la chambre est limité, pas de bureau, patères arrachées, pas un sèche serviettes, literie moyenne. La piscine est datée et bondée, froide, hammam froid, jacuzzi froid, et surtout aucun créneau de massage dispo : comme c’est souvent le cas, pas de priorité donnée aux résidents. Bon point pour le restau avec un service de qualité et un brunch très complet. Peut-être qu’à Aix c’est une référence, acceptable en déplacement pro, mais vaut pas le déplacement pour un WE sympa en couple
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Una delusione!

Un bell’hotel con comodo ed ampio parcheggio. Reception minimale, ma elegante, personale gentile e cordiale, stanza ampia e letto comodo, ma una grave mancanza è il riscaldamento in hotel, stanza fredda e non riscaldabile, ( anche a 24 gradi di termostato l’aria era fredda ) e di conseguenza stanza fredda, acqua dal rubinetto fredda e ci volevano 5 minuti di tempo per avere un acqua a temperatura almeno accettabile….sala colazione altrettanto fredda bisognava andare con la giacca a vento ( il personale dell’hotel era vestito così e c’era un motivo…) P.S la colazione è di buon livello ma niente alternativa a caffè o the… la SPA piccola con hammam, piscina e jacuzzi, ma praticabile solo hammam e jacuzzi ( peraltro piccola Max 8 persone) la piscina troppo fredda.. la zona palestra 4 macchine e minimali.. insomma per quanto pagato non consiglio assolutamente l’hotel, troppo alto il prezzo per il livello di servizi offerti ed ingiustificabili per un hotel 4 stelle !!!
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

sophie

Liked: Cleanliness, amenities, property conditions & facilities
Endroit très calme et très reposant. Un espace détente à la hauteur de nos attente
Stayed 1 night in Oct 2024
Verified

8/10 Good

AnnCathrine

Liked: Cleanliness, property conditions & facilities, room comfort

Rigtig fint hotel

Rigtigt fint hotel. Værelset var rigtig dejligt, med plads og fantastisk udstigt til bjerge. Morgenmad var lækkert, det samme var aftensmaden. Det gik lidt for hurtigt for personalet ved tjek ind, så da vi skulle spise om aften var der lidt misforståelser mellem personalet og os. Det sammen ved morgen, da vi stod til ikke at havde tjekket ind. Men det kom der hurtig styr på.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nous reviendrons une 3ème fois

Hotel parfait pour découvrir Aix les bains. Nous étions déjà venu en 2019, avant la rénovation. L'hôtel à été très bien refait. Le personnel est très agréable. Chambre spacieuse, literie très confortable. Le spa est super. Le grand parc est magnifique. Le buffet de petit déjeuner est très bien fourni, énormément de choix. Les cocktails au bar sont très bons. En points "négatifs", les joints de la douche qui sont déjà bien abîmés et orange, et des poils présents dans la douche à notre arrivée. Le parking de l'hôtel est aussi jonché de détritus (bouteilles plastique, sac de Mc do...) Mais rien de bien grave par rapport à la qualité de l'hôtel. Nous reviendrons pour un 3ème séjour sans problème.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

du plus et du moins

Les moins : beaucoup de bruit la nuit à cause des portes menant aux escaliers extrêmement bruyantes. Horaire petit déjeuner en chambre pas respecté le premier jour. le spa est compris dans la chambre, mais beaucoup de coûts supplémentaires qui le rendent "moins compris". les plus : hôtel propre, qualité du petit déjeuner bonne. chambre spécieuse.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle chambre confortable calme très agréable
Stayed 1 night in Jan 2023
Verified

8/10 Good

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Etablissement ok pour la categorie mais sans plus. Services proposes ok Perso ok et sympathique.
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

TRIDAT

Liked: Cleanliness
Disliked: Staff & service, amenities
A part la restauration qui est bonne avec un très bon rapport qualité prix, l’hôtel 4 étoiles laisse à désirer. Les prestations ne sont pas là.
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable

Nous avons passé trois nuits dans cet agréable hôtel, à proximité des Thermes de Marlioz, à 20mn à pied du centre-ville. Préférez les chambres donnant sur le parc (plus calme). Toutes les chambres sont grandes (avec un kingsize) et une belle salle de bain. un bon restaurant et un buffet de petit-déjeuner très complet. Bref, nous y reviendrons avec plaisir.
Stayed 3 nights in Sep 2022
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable

Chambre spacieuse, calme belle vue sur le parc et le centre détente Spa agréable. Bon séjour
Stayed 1 night in May 2022