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Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

4.0 star property

Photo gallery for Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

Couples treatment room(s), sauna, hot tub, steam room
Dinner served
Suite Exécutive - Acces Spa | Living area
Dinner served
Suite Casino - Accès Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is AU$169
includes taxes & fees
28 June - 29 June

Explore the area

View map
2 rue Jean Louis Bias, Aix-les-Bains, Savoie, 73100
  • Place, Grand Cercle Casino
    ‪2 min walk‬
  • Place, Congress Centre
    ‪6 min walk‬
  • Place, Thermes Chevalley
    ‪9 min walk‬
  • Airport, Chambery (CMF-Chambery - Savoie)
    ‪15 min drive‬

Room options

View all photos for Comfort room without spa access

Comfort room without spa access

Comfort room without spa access

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Supérieure Vue Parc - Accès SPA

Chambre Supérieure Vue Parc - Accès SPA

Chambre Supérieure Vue Parc - Accès SPA

9.6 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Chambre Supérieure Balcon - Accès SPA

Chambre Supérieure Balcon - Accès SPA

Chambre Supérieure Balcon - Accès SPA

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite - Accès SPA

Suite - Accès SPA

Suite - Accès SPA

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Chambre Supérieur vue Ville - Accès SPA

Chambre Supérieur vue Ville - Accès SPA

Chambre Supérieur vue Ville - Accès SPA

9.2 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite - Accès SPA

Junior Suite - Accès SPA

Junior Suite - Accès SPA

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite avec Salon - Accès Spa

Suite avec Salon - Accès Spa

Suite avec Salon - Accès Spa

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite Exécutive - Acces Spa

Suite Exécutive - Acces Spa

Suite Exécutive - Acces Spa

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Suite Casino - Accès Spa

Suite Casino - Accès Spa

Suite Casino - Accès Spa

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

About the area

Aix-les-Bains

A family-friendly stay in the heart of Aix-les-Bains awaits you at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains). Within steps you'll find Grand Cercle Casino and Congress Centre within a 10-minute stroll. Highlights at this hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at La Parenthèse can include massages, detox wraps and body wraps along with access to the sauna and hot tub. The restaurant, Alchimiste, serves French cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Turkish bath/hammam, sauna, seasonal outdoor swimming pool and kids' swimming pool. 4304 square feet (400 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .In the area of this 4-property class Aix-les-Bains City Center hotel, you'll find Lake Bourget.

What's nearby

  • Grand Cercle Casino - 2 min walk - 0.2 km
  • Congress Centre - 6 min walk - 0.6 km
  • Thermes Chevalley - 9 min walk - 0.8 km
  • Faure Museum - 9 min walk - 0.8 km
  • Château de la Roche du Roi - 11 min walk - 0.9 km

Getting around

  • Aix-les-Bains - Le Revard Station - 3 min walk
  • Lyon (LYS-Saint-Exupery) - 54 min drive

Restaurants

  • ‪Le Passé - ‬5 min walk
  • ‪Café des Bains - ‬5 min walk
  • ‪Le QG - ‬4 min walk
  • ‪Les Voutes - ‬2 min walk
  • ‪L'Arbre A Palabres - ‬5 min walk

About this property

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)

As a guest of Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains), you'll find a full-service spa, 2 indoor swimming pools, a sauna, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4304 square feet (400 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the family-friendly Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Aix-les-Bains hotel.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Conference rooms
  • 4304 sq ft of conference space
  • 400 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) offers 102 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

La Parenthèse has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

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The price is AU$221
includes taxes & fees
22 June - 23 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 25 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Alchimiste

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4,304 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s facilities fee is required for spa access for guests booked in the Standard room type.

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 14 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 35 per accommodation, per day and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 7:30 AM to 11:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Golden Tulip Aix
Golden Tulip Aix Bains
Golden Tulip Aix Bains Aix-les-Bains
Golden Tulip Aix Bains Hotel
Golden Tulip Aix Bains Hotel Aix-les-Bains
Golden Tulip Aix les Bains Hotel
Golden Tulip Aix les Bains Aix-les-Bains
Radisson Blu Hotel, Aix-Les-Bains Hotel Aix-Les-Bains
Golden Tulip Aix les Bains Le Garden Hotel
Golden Tulip Aix les Bains Le Garden Hotel Spa
Golden Tulip Aix les Bains – Hotel Le Garden
Golden Tulip Aix les Bains Hotel Aix-les-Bains

Frequently asked questions

What is the cancellation policy at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

As of 10 June 2026, prices found for a 1-night stay for 2 adults at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) on 28 June 2026 start from AU$169, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Yep, Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) has a self car park for EUR 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

The closest beach to Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) is Plage d'Aix les Bains (1.6 km).

Is there a spa on site at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Yep, La Parenthèse is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs.

Does Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) have a pool?

Take your pick from 2 indoor swimming pools, a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:30 AM to 11:30 PM (Seasonal outdoor pool open from April to October).

What makes Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) a romantic place to stay?

A hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains).

Is Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) family-friendly?

You bet! With amenities such as a children's pool and an arcade, it's no surprise that Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) is a hit with families.

Does Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

No, Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) does not offer an airport shuttle service.

Is there a bar or restaurant at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains)?

Check-in begins at 4:00 PM. Check-out time is noon.

Riviera – Hotel, Restaurant & Spa (formerly Golden Tulip Aix les Bains) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 612 reviews
Rating 8 - Good. 175 out of 612 reviews
Rating 6 - Okay. 55 out of 612 reviews
Rating 4 - Poor. 13 out of 612 reviews
Rating 2 - Terrible. 19 out of 612 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay as always, my go to place when I need some relaxing
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

marc

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anastasia

Amazing place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Luis A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility and friendly staff.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spa Hotel in central Aix Les Bains. Better to eat out at one of the close by restaurants as food prices aren’t great value but otherwise a lovely place to stay.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Jan 2026
Verified

8/10 Good

Edel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Aix-les-Bains, convenient location
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Clement

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Hsieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice. Reception staff was amazing, very friendly and helpful, make you feel very welcomed. The hotel is hotel, with a very convenient parking. The Spa facilities are great and not crowded. Overall an amazing hotel in a very nice town.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Really lovely stay the only thing that was poor was the Hotels.com booking app, it wasn't clear that we wouldn't be able to use certain parts of the spa including the children's area. Staff were friendly at the hotel. Superb location!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and bright. Spa is lovely. Lots of options for breakfast but a little expensive. I would stay again.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Clean and spacious hotel. Comfortable bed and walking distance to Lake Bauge.
Stayed 1 night in May 2022
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for kids.

Great for kids. Rooms new and clean. Staff extremely good. Great location. Just be aware there is renovation right now but it didn’t bother us as it was only noisy when we were out in the day.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Zaineb

Liked: Cleanliness, property conditions & facilities
This hotel was very nice in a non touristy area in the French Alps. The rooms are big and clean. They offer different rooms with spa access or not. Although one of the rooms we stayed at had a spa access, but we didn’t use it, so I can’t comment on the spa. The hotel was fully booked the 4 nights we were there. The hotel is walking distance to pubs, casino and restaurants, so parking could be challenging including the hotel’s self parking, hotel’s underground parking and the public parking spaces close to it. The hotel is walking distance to the train station.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed

Beautiful hotel , car park underground so u have to walk up with your case - No water in the room which was disappointing especially in this calibre of hotel - spa access required to even go for a swim or a workout which in my opinion is poor - workman digging up the path outside at 7:15
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel very central

This is a lovely hotel, spacious and comfortable. I had a standard room and it was quite big if a little spartan. The toilet is separate from the bathroom which makes it a bit small when the door is shut. Don’t know why, but lots of hotels think a big shallow oblong basin looks good. It might look good but they are not useable and waste a lot of water.
Stayed 4 nights in Jun 2022
Verified

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Well placed. Unfortunately the dining room wasn’t open on any of the three nights we were there . Obviously they are promoting the Spa above anything else. A little surprised none of the reception staff spoke English. Room comfortable.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice when not too busy

Very nice hotel, close to the casino and train station. Very nice pool (1st floor) for swimming a bit, warm water level. The spa (floor -1) is even nicer but just too busy, especially on weekends. That ruins a bit the potentially great experience, maybe providing prebooked entry slots would help. The breakfast is nice too, just also too crowded on weekends. I had to wait for 10 mins before even getting a table on Sunday. The new cosy rooms are nice and modern, maybe you can hear a bit too much of the party outside though. Overall I was happy and will stay here again.
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

Adam

Liked: Cleanliness, staff & service, room comfort
WiFi would not work even after given a different login, poor so used my data abroad.
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Adam

Liked: Cleanliness, staff & service

Poor WiFi

Wifi very poor, keeps dropping off.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, especially the newer renovated rooms. The area around is stunning, with loads of dining and drinks options and the station is just a 2 mins walk. The bus to the lake is easy to catch by the station too and takes 7 mins, so very convenient. The only downside I would say it’s that it’s not made clear that the outdoor pool is only accessible with a spa pass, so it’s worth booking a spa-access room. Otherwise they will offer to upgrade you for 81 euros per night, or buy a 3 hr spa pass for 35 euro, but when we tried that they were fully booked. It’s cheaper to do it when booking on Expedia etc. The indoor spa areas and beautiful and very relaxing. Really great hotel but could do better communicating the outdoor pool access when booking.
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Room was not a “suite” other than being bit. 5th floor needs major maintenance and housekeeping standards are very poor.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

No air in the mountains

No ventilation or A/c. Openned window on garbage site. Closed window because to much noise. We are asthmatics therefore we had a hard time breathing in the room
Stayed 1 night in Sep 2024