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Eco Palms House - Sapa Retreat

3.0 star property
Hotel in Sa Pa with full-service spa and 24-hour front desk

Photo gallery for Eco Palms House - Sapa Retreat

Exterior
Lobby
Individually decorated, individually furnished, desk, free WiFi
Bungalow
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking included
The current price is AU$120
includes taxes & fees
7 Dec - 8 Dec

Explore the area

View map
Lao Chai Village, Sa Pa, Lao Cai, 330000
  • Place, Sapa Catholic Church
    ‪9 min drive‬
  • Place, Sa Pa Square
    ‪9 min drive‬
  • Place, Sapa Lake
    ‪10 min drive‬

Room options

View all photos for Bungalow

Bungalow

Bungalow

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 28 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Mountain View

Individually decorated, individually furnished, desk, free WiFi

Suite with Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Heating
Separate bedroom
  • 36 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Chalet

Individually decorated, individually furnished, desk, free WiFi

Superior Chalet

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Bungalow

Individually decorated, individually furnished, desk, free WiFi

Standard Bungalow

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Heating
Separate bedroom
Fan
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Sa Pa

At Eco Palms House - Sapa Retreat, you'll be 4.9 km (3 mi) from Muong Hoa Valley and 5.5 km (3.4 mi) from Cable Car Station Sapa. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages and facials. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the pool loungers along with access to ecotours and bike hire. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .Near this 3-property class Sa Pa hotel, you'll find Sapa Lake.

What's nearby

  • Sapa Catholic Church - 9 min drive - 5.5 km
  • Sa Pa Square - 9 min drive - 5.5 km
  • Cable Car Station Sapa - 9 min drive - 5.5 km
  • Sapa Museum - 9 min drive - 5.5 km
  • Sapa Lake - 10 min drive - 5.9 km

Getting around

  • Sapa Station - 13 min drive

Restaurants

  • ‪Anh Nhi Restaurant - ‬7 min drive
  • ‪Ngoc Lien Restaurant - ‬8 min drive
  • ‪Yummy Restaurant - ‬5 min drive
  • ‪phở minh - ‬6 min drive
  • ‪Sa Mộc Quán - ‬6 min drive

About this property

Eco Palms House - Sapa Retreat

Hotel in Sa Pa with full-service spa and 24-hour front desk
Eco Palms House - Sapa Retreat offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at Eco Palms House - Sapa Retreat. An airport shuttle (available on request) is available for a fee. Self parking is free.

  • 12 guestrooms or units
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bar or lounge
  • Dining venue
Eco Palms House - Sapa Retreat offers 12 accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

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The price is AU$132
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Ecotours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Built in 2015
  • Mosquito nets
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eco Palms House - Sapa Retreat

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Additional fee for children: VND 30000 per person, per stay

We've listed all charges provided to us by the property.

This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 5576000 per vehicle (one-way, maximum occupancy 4)
  • Firewood fee: VND 2000000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eco Palms House Hotel Sapa
Eco Palms House Hotel
Eco Palms House Sapa
Eco Palms House
Eco Palms House Sapa Retreat Hotel
Eco Palms House Retreat Hotel
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat Hotel Sa Pa
Eco Palms House Sapa Retreat Hotel
Eco Palms House Sapa Retreat Sa Pa
Hotel Eco Palms House - Sapa Retreat Sa Pa
Sa Pa Eco Palms House - Sapa Retreat Hotel
Hotel Eco Palms House - Sapa Retreat
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House Sapa Retreat
Eco Palms House
Eco Palms House Sapa Retreat
Eco Palms House Sapa Retreat
Eco Palms House - Sapa Retreat Hotel
Eco Palms House - Sapa Retreat Sa Pa
Eco Palms House - Sapa Retreat Hotel Sa Pa

Frequently asked questions

What is the cancellation policy at Eco Palms House - Sapa Retreat?

Eco Palms House - Sapa Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eco Palms House - Sapa Retreat?

As of 5 Dec 2025, prices found for a 1-night stay for 2 adults at Eco Palms House - Sapa Retreat on 7 Dec 2025 start from AU$119.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eco Palms House - Sapa Retreat?

Yep, Eco Palms House - Sapa Retreat has a free self car park.

Is there a spa on site at Eco Palms House - Sapa Retreat?

Yep, there is an onsite spa at Eco Palms House - Sapa Retreat. You'll enjoy services like facials.

Does Eco Palms House - Sapa Retreat have a pool?

Eco Palms House - Sapa Retreat has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Eco Palms House - Sapa Retreat a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Eco Palms House - Sapa Retreat.

Is there a free airport shuttle available at Eco Palms House - Sapa Retreat?

No, but there's an airport shuttle that runs from 6:30 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Eco Palms House - Sapa Retreat?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Eco Palms House - Sapa Retreat?

Check-in begins at 1:00 PM. Check-out time is 11 AM.

Are pets allowed at Eco Palms House - Sapa Retreat?

No, pets and service animals are not allowed.

Eco Palms House - Sapa Retreat Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 174 out of 215 reviews
Rating 8 - Good. 24 out of 215 reviews
Rating 6 - Okay. 11 out of 215 reviews
Rating 4 - Poor. 4 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities
The Service was wonderful and setting were magical. The cabin was simple but elegant and peaceful. Dinner and breakfast were memorably good. We loved staying here. If you need a/c and all mod cons every night stay away and don't spoil the mojo. .
Stayed 1 night in Jul 2025

10/10 Excellent

Nhu

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has amazing view of the rice paddies. Customer service is excellent, friendly staff and food is great. The one thing we didn’t like was that housekeeping came in to tidy up our room after we came back from our dinner. They let down our mosquito net. Also, the net had dead ants in it. I didn’t expect them to tidy our room just after checking in. Plus, we didn’t ask to do that so that part was weird. Besides that, it was a lovely place to stay and relax!
Stayed 1 night in May 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is highly recommended, staffs are so friendly and welcoming, the place itself is awesome, on to top it off, the view is amazing, i just hope theres a lot of grab around the area, but all in all, our stay is amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Cong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Feel great to be away from the super busy downtown.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Dilini

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful mountain/rice terrace view, relaxing atmosphere and delicious food. However disappointed that the Romantic Bungalow did not have a fireplace or flower decorations as described/ shown on Expedia, which was misleading advertising. Overpriced for an eco stay, compared to other accomodation in Sapa.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Guohui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary service from all staff here. Received a complimentary room upgrade to a suite with an excellent view of the fields and mountains. Cozy and tranquil. It’s not near to Sapa town though but they have an in-house restaurant with good variety of food at very reasonable prices as well. Best place for a recharge and back to nature moments.
Stayed 2 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfortable.

We arrived very early in sapa and they had a huge lobby area to relax and wait for our check in. It’s a family run business all the staff was very friendly and helpful. Food served for breakfast is amazing and their ala carte dinner is very good especially the hot plate beef. The room is cozy and comfortable with an amazing view and there is a heated blanket, room is true to the pictures they posted. You got to be patient with their hot water for shower though. You can just liaise with the staff if you want a tour. They have various packages to choose from. Overall an amazing experience to get away from the busy city life. To me it’s considered to be a bit pricey for Vietnam.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little. Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep. Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views. Superb friendly staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful oasis with manicured gardens and an incredible view. It was a fun experience to stay in bungalows. The stuff were most welcoming and attentive. We didn’t want to leave!
Stayed 2 nights in Oct 2024

10/10 Excellent

Cameryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! Some key highlights: - staff was very helpful, kind, and welcoming the moment we arrived - we got upgraded to a “romantic bungalow” - free of charge! Room was very clean and perfect amount of space to relax - the restaurant in eco palms is delicious and very reasonably priced. We had delicious breakfast and dinner there every morning/night - amazing view of sapa right from our bungalow’s balcony - Yuli the hotel dog is super cute and friendly with guests :)
Stayed 1 night in Oct 2024

10/10 Excellent

behnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Definitely stay here if you prefer the quiet peaceful view and don’t mind the short drive to Sapa town and some bugs
Stayed 1 night in Sep 2024

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning Views, Stunning Service

We stayed at Eco Palms House Retreat for 3 nights and we wish we could have stayed for more. This place is so peaceful, welcoming and homely and boasts some of the most stunning views we have ever seen - mountains with lush green rice paddies etched into the slopes. Photos can never do it justice, you simply have to see it with your own eyes to appreciate its magnificence. We spent hours in the pristine pool just looking out at the scenery and were mesmerised by its beauty. Not only does it have breathtaking views, but the staff are exceptional and do everything they can to make you feel welcome and looked after. Our host Nam is a wonderfully positive, happy person who always welcomed us each time he saw us and remembered our names, which we thought was a lovely touch. The service from all the staff was always of a high standard and the food here is delicious and reasonably priced. Location wise, it is around 10-15 minutes outside the busy Sapa town centre and this allowed us to fully relax in a quiet, tranquil space away from the noisy town. To top off our experience, the owners invited my wife and I to join them for a wonderful family dinner on our last night - they made us a traditional table-top hotpot and we enjoyed chatting to them about their past, present and future plans. They are such lovely people and we felt very privileged to be asked to join them for their meal. Everything about our stay was perfection and we couldn't have asked for a more enjoyable stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Apr 2024

10/10 Excellent

Erin

Travelled with family
A beautiful, inviting and comfortable family-run hotel with gorgeous views. A spot of quiet tranquility in the bustle of Vietnam. The place is inviting, spotless and utterly soothing. Staff and owners are friendly and attentive. Food is delicious. I didn’t want to leave. You stay in a traditional bamboo/mud small house, but very luxurious with a lovely view and the bathroom is picture worthy. Don’t miss if you visit Sapa. They will arrange day trips- we went to Bac Ha market for the day and just the drive through the mountains is worth it. The market is sprawling and fun. We went on trek by ourselves to local villages and like that very much. Very easy to access.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at Eco Palms House! This boutique hotel is so beautiful and unique and we were warmly welcomed and taken care of by all the staff. This is the best service we have ever received at a hotel. You can tell that the owners who created this place and the staff they gave chosen are all passionate about what they do. They have truly made this a special place. They made and served the most delicious meals, cocktails and coffees and added small touches like the welcome tea with cookies and hot towel to serving nuts with the drinks and cookies with the coffees. Now to talk about the grounds of the hotel. It’s a very small and private location with the most beautiful views and garden. It’s like having your own personal botanical garden. I have never seen so many beautiful succulents and plants. The views of the sapa hills and rice fields are breathtaking and you have the views from everywhere on the grounds from the infinity pool, the restaurant and all the rooms. We stayed in the romantic bungalow which I think is the most secluded with the best views. The location is outside of Sapa town which is great to get away from the hustle and bustle but you are still able to take a walk down the street to take in more views and a local store nearby. Thank you so much to ALL the staff at Eco Palms House for making our trip to Sapa unforgettable ♥️
Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had the best time here! The property is beautiful, with great views and landscaping. We enjoyed spending time at the pool and the overlook. We ate most of our meals here, and found that the quality and price were great compared to nearby restaurants. What really sets this resort apart is the phenomenal service from our very first day! Nam remembered our names from our first night and gave us lots of insight into the surrounding areas. All of the staff were very hospitable and welcoming, and we genuinely enjoyed getting to know everyone! Will miss this resort and hope to be back soon :)
Stayed 3 nights in Mar 2024

10/10 Excellent

Bridget

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond to make your stay comfortable. The dog, Julie, that everyone is talking about is adorable and makes your time at the lodge full of cuddles. The rooms are rustic with an amazing view. We were there at a time when it was freezing, they gave us a space heater and heating blanket we stayed very warm. The only piece I would advise is that the beds are on the floor. When I originally booked this trip I wasn’t sure my in-laws would be joining. It was difficult for them to get in and out of the bed, but other than that it was a great place to stay. We had an amazing time.
Stayed 3 nights in Dec 2023

8/10 Good

YOUNG, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Echo palm house has very nice view and good service of staffs.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cooper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice. It was great to be able to wake up and look over the rice fields. The staff were super friendly and would help you with anything you needed.
Stayed 2 nights in Nov 2023

10/10 Excellent

SATHEESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eco palms stay!

Serene location! Absolutely quiet! The staffs are super friendly! Great place overall!
Stayed 1 night in Oct 2023

8/10 Good

Yiu Kwong Sillie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity in Eco Palms House

The view is excellent and allows you to escape from the urban busy life, since there is no Air-con, no TV and no telephone inside the room, you are out of touch by the modern annoyances. The food in Eco Palms House is good with excellent heart-warming service from the enthusiastic staff Nam, and of course, you don't want to miss a lovely little dog called Julie.
Stayed 3 nights in Jun 2023