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San Luca Palace Hotel

Property class: 4

Photo gallery for San Luca Palace Hotel

A hotel with a yellow facade, multiple windows, and a sign reading "San Luca Palace Hotel."
A narrow street with outdoor seating, a flag, and a building with a sign that reads "Bar Lounge Tea Room."
A street lined with buildings, decorated with string lights and Christmas trees.
A dining area with round tables and chairs, a chandelier, and a buffet setup.
A hotel room with a large bed, two bedside tables, a nightstand, a bench, and a wardrobe.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is AU$190
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Via San Paolino, 103, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪5 min walk‬
  • Place, Piazza San Michele
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with two beds, a desk with a lamp, a chair, and a chandelier.

Superior Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Single Room

A hotel room with two beds, a desk, a chair, a lamp, and a telephone.

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Junior Suite

A spacious bedroom with a large bed, a chandelier, a dining table, and a red patterned sofa.

Junior Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

Room

  • Sleeps 4
  • Free wired internet

View all photos for Double superior

A bedroom with a large bed, bedside lamps, a small table with a chair, and a window with curtains.

Double superior

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

About the area

Lucca

San Luca Palace Hotel puts you in the heart of Lucca, connected to a railway/underground station and within steps of Palazzo Mansi National Museum and Lucca Courthouse. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LED TVs. .For a drink, you can stop by the hotel's own lounge bar. Business travelers can take advantage of a meeting room, conference space, and limo/town car service. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Lucca Historical Center hotel include Leaning Tower and Cisanello Hospital.

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Piazza San Michele - 5 min walk - 0.4 km
  • Lucca City Hall - 5 min walk - 0.5 km
  • Piazza dell'Anfiteatro - 10 min walk - 0.9 km

Getting around

  • Lucca Station - 14 min walk
  • Pisa (PSA-Galileo Galilei) - 37 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬5 min walk
  • ‪Caffe Casali - ‬6 min walk
  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Da Ciacco - ‬6 min walk
  • ‪Caffè Manon Lescaut - ‬4 min walk

About this property

San Luca Palace Hotel

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A meeting room and limo/town car service are available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly San Luca Palace Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Lucca hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Built in 2007
  • Full breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
San Luca Palace Hotel offers 26 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Lucca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and a ceiling fan. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 20 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2007
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay (maximum EUR 20 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 20 per accommodation, per stay (maximum EUR20 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 2:30 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per night
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Luca Palace
Luca Hotel
Luca Palace
Luca Palace Hotel
San Luca
San Luca Hotel
San Luca Palace
San Luca Palace Hotel
San Luca Palace Hotel Lucca
San Luca Palace Lucca
San Luca Palace Hotel Hotel
San Luca Palace Hotel Lucca
San Luca Palace Hotel Hotel Lucca

Frequently asked questions

What is the cancellation policy at San Luca Palace Hotel?

San Luca Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at San Luca Palace Hotel?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at San Luca Palace Hotel on 18 Oct 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at San Luca Palace Hotel?

Yep, San Luca Palace Hotel has a self car park for EUR 20 per day. A self car park is also available, for a fee.

Are there any beaches close to San Luca Palace Hotel?

The closest beach to San Luca Palace Hotel is Spiaggia della Lecciona (20.1 km).

What makes San Luca Palace Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at San Luca Palace Hotel.

Is San Luca Palace Hotel family-friendly?

You bet! With amenities such as laundry facilities and free bike rentals, as well as childcare services in the guestrooms, it's no surprise that San Luca Palace Hotel is a hit with families.

Does San Luca Palace Hotel serve breakfast?

Yeah, free full breakfast is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at San Luca Palace Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at San Luca Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at San Luca Palace Hotel?

Cats and dogs are welcome at San Luca Palace Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

San Luca Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 376 out of 486 reviews
Rating 8 - Good. 89 out of 486 reviews
Rating 6 - Okay. 14 out of 486 reviews
Rating 4 - Poor. 3 out of 486 reviews
Rating 2 - Terrible. 4 out of 486 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Excellent location across from beach and next to lots of restaurants. Great breakfast!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms decorated in style of the building Excellent breakfast Good location inside city walls Friendly staff Wheelchair accessible
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight ‘A’ for this hotel. Well located, nice spacious rooms. Well maintained.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Super fin morgenmad og gode parkeringsforhold.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Mesmo sendo dentro da muralha o acesso ao estacionamento é muito fácil
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and the included breakfast buffet was great.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Belle chambre spacieuse Bonne literie Environnement calme Très bon petit déjeuner
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable but starting to need a refresh. The bathroom was larg, but the shower was over a very deep bath, which made access and exiting a little difficult, as we are both in our late 70's. Location was excellent, a 1 minute walk from the bus station near the Porta Sant Anna at the western side of Lucca. Staff were excellent. Polite, friendly and helpful.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our favorite stay on our entire trip! Easy, safe, free parking on site. The owner was an extraordinarily friendly and helpful man. The breakfast was superb, and the area is beautiful. Will definitely be staying here again on future trips!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff were very helpful, but what really stood out was the value
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous staff and comfortable room. Could do with a kettle in the room
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fijne, rustige kamer. Vriendelijk personeel en goed en uitgebreid ontbijt.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfeito.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Ottima posizione, camera grande e ben tenuta, personale gentile.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent service! Friendly staff, very clean and spacious room and in the centre of all amenities. Highly recommend this hotel!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Mkt
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Bed bugs!! Woke up in the middle of my first night with bites all over my neck, face and arms. Bed bugs crawling inside the bed! Didn't sleep that night and had to quickly pack and change rooms at 3 AM. First the night manager said to go back to bed. But then he relented when I showed him photos of blood and bugs on the sheets. Ruined my short vacation in Lucca as I couldn't sleep the next day wondering what was lurking in the bed... Had to inspect everything carefully - clothes, suitcase, shoes for days. And the itching and discomfort from the bug bites lasted almost 2 weeks. They said sorry and promised a refund. I contacted them about 10 times to follow up but they never sent me anything. I first thought they were sincere but now I find it hard to believe they were actually serious about it because they weren't very responsive and didn't seem to try very hard. Furthermore they kept suggesting how inconvenient the bed bugs were THEM, and how people keep bringing them in! Newsflash: it's your customers who are the most affected, and it's not up to us to bear the brunt of your inconveniences. A refund would be start, at the very least.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Equipe
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location; the rooms were spacious and clean and the staff friendly and helpful.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Stanza accogliente e spaziosa. Il personale sempre gentile e disponibile. Colazione con ampia scelta sia dolce che salata.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very effusive welcome at check-in and help to park. Junior suite room very spacious, bed large and comfortable, I liked my pillow, OH didn’t like his. Room and bathroom clean. Hardwood floors meant wilderbeest occupants of room above kept us awake at all hours; must be migration time. Breakfast plentiful with many good things (including Prosecco) but real juice is extra, very odd. Best to stick to Italian breakfast ingredients IMO. Lucca is very compact within the walls so nowhere is very far to walk but this is a well located hotel very close to the famous San Michele. It isn’t an “excellent” hotel in the luxury category but it is very competitively priced and good value.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Camera bellissima e pulita, parcheggio disponibile, personale gentile e competente. Peccato la mancanza del servizio ristorante per la cena
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second visit to this hotel. The staff is amazing, the property historic and clean. Great room, love the stay!
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Quarto ótimo , perfeito
Stayed 1 night in Nov 2025