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N°15 Santori Luxury Hotel

Property class: 3

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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View map
Via Del Gallo, 15, Lucca, Tuscany, 55100
  • Place, Piazza Napoleone
    ‪2 min walk‬
  • Place, Walls of Lucca
    ‪5 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪5 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪33 min drive‬

Room options

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Lucca

This boutique hotel offers free WiFi in public areas, concierge services and a garden. Additionally, you'll find a snack bar/deli and laundry facilities. Each morning a free continental breakfast is served. There's also the convenience of limited parking.

What's nearby

  • Piazza San Michele - 2 min walk - 0.2 km
  • Piazza Napoleone - 2 min walk - 0.2 km
  • Guinigi Tower - 3 min walk - 0.3 km
  • Walls of Lucca - 5 min walk - 0.4 km
  • Piazza dell'Anfiteatro - 5 min walk - 0.5 km

Restaurants

  • ‪Fuori di Piazza - ‬3 min walk
  • ‪Buca di Sant'Antonio - ‬5 min walk
  • ‪Da Ciacco - ‬3 min walk
  • ‪Caffetteria La Colonna - ‬6 min walk
  • ‪Bar Cupido - ‬10 min walk

About this property

N°15 Santori Luxury Hotel

There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Bathrooms include a shower, bathrobes, slippers and bidets. Additionally, rooms include minibars and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; reservations required
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • In-room dining only
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Late check-in subject to availability

Check-out

Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train, taxi, foot.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

N.15 Santori Luxury Home Hotel Lucca
N.15 Santori Luxury Home Hotel
N.15 Santori Luxury Home Lucca
N15 Santori Luxury Home Hotel
N°15 Santori Hotel Lucca
N.15 Santori Luxury Home
N°15 Santori Luxury Hotel Hotel
N°15 Santori Luxury Hotel Lucca
N°15 Santori Luxury Hotel Hotel Lucca

Frequently asked questions

Onsite parking is limited.

Yep, free continental breakfast is available daily.

N°15 Santori Luxury Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 26 out of 29 reviews
Rating 8 - Good. 3 out of 29 reviews
Rating 6 - Okay. 0 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 0 out of 29 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible!!!!

We were extremely happy with the hotel and everything included ! Everyone was very nice and the rooms are incredibly big and beautifully decorated. Best place to stay in Lucca in our opinion. Outstanding overall
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opulence and Luxury

We loved Santori N15. Excellent location easily walkable with rolling cases from the station. Beautiful inside - just stunning. We had the Puccini room and very grand it was too. Caterina could not have been more helpful, sorting luggage, breakfast in our room and restaurant bookings. This is such a lovely place to stay and close to all the main attractions! Tourist information in the square near the station hires electric scooters to whizz around the city walls! Do consider staying here for opulence, beauty and a real sense of luxury.
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique Hotel

very cute boutique hotel centrally located in lucca. the staff was extremely helpful and went above and beyond in helping us explore the city
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late but reception stayed open just for us. We were made very welcome and could not fault the hotel. Would definitely stay again if visiting Lucca
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage im Zentrum. Man fühlt sich wie in einem kleinen Schloss. Individuell gestaltete Räume. Super Frühstück.
Stayed 2 nights in Jul 2020
Verified review

10/10 Excellent

Thais

Liked: Staff & service, property conditions & facilities, room comfort

Très jolie bâtisse

Magnifique bâtiment ! Chambre très confortable et joliment decorée, espaces commun superbes, personnel à l'écoute Seuls bémols: télécommande de la télé très sale et douche avec peu d eau le soir, petit déjeuner avec des croissants industriels du supermarché... si non, excellent hotel, je recommend
Stayed 1 night in Jul 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ho soggiornato nella camera Bohème, bellissima! Sembrava di essere in un castello del 1400 ma con tutte le comodità moderne. Ottima accoglienza e colazione. L'albergo è situato in posizione centrale, all'interno delle mura di Lucca, quindi ideale per chi voglia visitare la città. Se proprio devo trovare un appunto...in quella camera, il wifi funzionava con molta difficoltà, nel resto dell'albergo invece nessun problema. Comodo anche se si vuole uscire la sera: viene lasciato il codice di accesso, così si è pienamente autonomi. Assolutamente consigliato!
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel fica muito bem localizado, a decoração é muito bonita e o atendimento impecável!
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this beautiful history boutique hotel for your stay in wonderful Lucca. it is very small and personalized service. Common areas and our room were very uniquely designed, furnished and decorated. All features are historic but modern. The location is perfectly centered for exploring Lucca. The only downside is that if you are driving there is not parking nearby and it is somewhat hard to get to the hotel and load and unload your vehicle. We decided on departure to just take a cab to the parking garage rather than drive the car to load up at the hotel.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful blending of old and new. The staff were wonderful
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einmaliges Zimmer (Nr. 2 im 1.Stock)

Zimmer gigantisch groß, vor allem hoch. Früherer Check-in kein Problem. Im Haus absolut ruhig, lediglich Geräusche von der Straße früh morgens (Straßenreinigung).
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look at Lucca

It was a last night stop over prior to flight home . The hotel staff were efficient at check in. Our bags were put in our room before we we returned as we had checked in before 1 pm Lucca was a delight
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LOVELY

Beautiful property in an ideal lcoation
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel.

This is a wonderful boutique hotel. It is well decorated, the rooms are plenty large and public areas are nice. The breakfast was well done, although a shade towards continental. Our only complaint was that the air condition system had not been turned on for the summer (and it needed to be). We were forced to open our windows which both let flies in and exposed us to the next door neighbors having a late night drinking session.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

If was a beautiful place. I wish we had more time. Staff excellent. Great place to stay.
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Igors

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

A beautiful hotel in a great location. We were surprised at the size of the room. Breakfast was lovely and we received some really good tips about what to see in the city.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Permanenza molto piacevole, struttura molto bella, pulizia ottima, camere ben arredate, confortevoli e spaziose, buonissimo rapporto qualità prezzo. Zona molto molto centrale. Personale sempre disponibile, garbato e competente
Stayed 3 nights in Dec 2017
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideale qualità rapport/prezzo

Perfetto per vacanza in città Camera Turandot molto confortevole, colazione ottima ed abbondante.
Stayed 3 nights in Dec 2017
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Lucca

Great central location in the old town of Lucca. Beautiful decor. Quiet and spacious. Fabulous breakfast. Great shower!
Stayed 1 night in Sep 2017
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Beautiful redesign of classic hotel. Large, expansive rooms, excellent staff.
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tastefully furnished boutique hotel.

We received a warm welcome and recommendations regarding sights, activities and restaurants in Lucca. The hotel was well appointed and beautifully furnished. Due to its size, the hotel felt exclusive and was very peaceful. It was well-located within Lucca's walls and within easy walking distance of all sights and amenities, including the railway station. We would love to return to this beautiful hotel!
Stayed 3 nights in Jul 2017
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Väldigt bra

Jättecentralt, fin inredning och trevlig personal. God frukost. Skulle boka om det om jag skulle till Lucca igen.
Stayed 2 nights in Jul 2017
Verified review

10/10 Excellent

Ilhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new fantastic Small boutique hotel.

Very elegantly decorated.. great hospitality.. brill and staff.. we were amazed..
Stayed 1 night in May 2017
Verified review

10/10 Excellent

Niels Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019