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Hotel El Panama by Faranda Grand, a member of Radisson Individuals

4.0 star property
Family-friendly Panama City hotel connected to the convention centre, steps from Via Espana

Photo gallery for Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotel El Panamo offers a modern pool area with a gazebo and palm trees.
Two double beds with white linens and a throw blanket, a small table and chairs, and a desk with a lamp.
Enjoy meals in a stylish dining area with white tablecloths, comfortable chairs, and a unique black and white striped floor.
Welcome to the reception area, featuring a central desk and illuminated panels displaying a marbled pattern.
Enjoy dining and gatherings in the hotel's spacious outdoor patio area, featuring a central open space surrounded by tables for groups.

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pet-friendly
The current price is AU$155
includes taxes & fees
10 Aug - 11 Aug

Explore the area

Map
Via Espana 111, Panama City, Panama, 1753
  • Via Espana
    ‪2 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

Room, 2 Queen Beds, Non Smoking, City View

8.8 out of 10
Excellent
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

Studio Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

7.2 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Poolside (Cabana)

Room, 2 Double Beds, Poolside (Cabana)

Room, 2 Double Beds, Poolside (Cabana)

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Poolside (Cabana)

Room, 1 King Bed, Poolside (Cabana)

Room, 1 King Bed, Poolside (Cabana)

7.0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View

Premium Room, 2 Double Beds, Non Smoking, City View

7.2 out of 10
Good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

Room, 2 Double Beds, Non Smoking, Pool View (Cabana)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2021
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Panama City

Hotel El Panama by Faranda Grand, a member of Radisson Individuals puts you in the heart of Panama City, connected to the convention centre and within a 20-minute stroll of Via Espana and Crown Casino. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, gym, sauna and karaoke. Additionally, you'll find a casino, a free manager's reception and a conference centre. Each morning free buffet breakfast is offered between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and an off-lead area. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 4-property class Bella Vista hotel include Multicentro Panama and Multiplaza Pacific Mall.

What's nearby

  • Via Espana - 2 min walk - 0.2 km
  • Avenida Balboa - 11 min walk - 1.0 km
  • Cinta Costera - 13 min walk - 1.1 km
  • Multiplaza Pacific Mall - 3 min drive - 2.5 km
  • Albrook Shopping Mall - 3 min drive - 3.6 km

Getting around

  • Iglesia del Carmen Station - 1 min walk
  • Panama City Passenger Station - 14 min drive
  • Panama City (PTY-Tocumen Intl.) - 24 min drive

Restaurants

  • ‪Costa Azul - ‬5 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Don Lee - ‬3 min walk
  • ‪Carl's Junior - ‬1 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Family-friendly Panama City hotel connected to the convention centre, steps from Via Espana
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A business centre and 25 meeting rooms are available. Event space at this hotel measures 79654 square feet (7400 square metres) and includes a conference centre. A casino, a children's pool, and a fitness centre are also featured at the family-friendly Hotel El Panama by Faranda Grand, a member of Radisson Individuals. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Self parking and valet parking are free.

This 4-star Panama City hotel is smoke free.

  • 343 guestrooms or units
  • 9 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 79654 sq ft of conference space
  • 7400 sq. m of conference space
  • Built in 1946
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Manager's reception (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers 343 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2021.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • 100 slot machines
  • 4 gaming tables
  • Casino (18,580 square foot of space)
  • Children's pool
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (79,654 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1946
  • Communal living room
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - June 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: PAB 44
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
Late check-out fee: PAB 44

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 27.50 per pet (varies based on length of stay), plus a one-time cleaning fee of PAB 27.50 and a deposit of PAB 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PAB 35 per person (one-way)
  • Airport shuttle fee per child: PAB 35 (one-way), (up to 18 years old)
  • Pet deposit: PAB 100 per stay
  • Pet fee: PAB 27.50 per pet (varies based on length of stay) plus a one-off PAB27.50 cleaning fee
  • Early check-in fee: PAB 44 (subject to availability)
  • Late check-out fee: PAB 44 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

El Panama Convention Center Casino
Hotel El Panama Convention Center & Casino
Hotel El Convention Center Casino
El Convention Center Casino
Hotel El Panama Convention Center Casino Panama City
El Panama Convention Center Casino Panama City

Frequently asked questions

What is the cancellation policy at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Hotel El Panama by Faranda Grand, a member of Radisson Individuals on 10 Aug 2025 start from AU$155.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, Hotel El Panama by Faranda Grand, a member of Radisson Individuals has a free self car park and free valet parking.

Are there any beaches close to Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

The closest beach to Hotel El Panama by Faranda Grand, a member of Radisson Individuals is Veracruz Beach (7.2 km).

Is there a spa on site at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, there is an onsite spa at Hotel El Panama by Faranda Grand, a member of Radisson Individuals. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals have a pool?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Hotel El Panama by Faranda Grand, a member of Radisson Individuals features a full-service spa, an outdoor pool and free pool cabanas.

What makes Hotel El Panama by Faranda Grand, a member of Radisson Individuals a romantic place to stay?

Couples spa treatments and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel El Panama by Faranda Grand, a member of Radisson Individuals.

Is Hotel El Panama by Faranda Grand, a member of Radisson Individuals family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hotel El Panama by Faranda Grand, a member of Radisson Individuals is a hit with families.

Does Hotel El Panama by Faranda Grand, a member of Radisson Individuals serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Hotel El Panama by Faranda Grand, a member of Radisson Individuals?

Dogs are welcome at Hotel El Panama by Faranda Grand, a member of Radisson Individuals, with dog exercise areas and food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 12 kg per pet.

Hotel El Panama by Faranda Grand, a member of Radisson Individuals Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 366 out of 1015 reviews
Rating 8 - Good. 347 out of 1015 reviews
Rating 6 - Okay. 131 out of 1015 reviews
Rating 4 - Poor. 89 out of 1015 reviews
Rating 2 - Terrible. 82 out of 1015 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charlene

Travelled with family, Travelled with partner
I liked the close proximity to stores and casino. The staff was pleasant and professional. I like the food at the Grill restaurant but it took 30 minutes to get the check after requesting it from 3 persons. I did not like that the Nespresso machine and fridge in my room were not working well. I had to request bath towels each day and there seemed to be a shortage. There was no English speaking entertainment channels only CNN, Bloomberg, HgTv and a sport station.
Stayed 7 nights in Apr 2025

8/10 Good

Myrtle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quiet and clean
Stayed 1 night in Apr 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Rukiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Xandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Kemi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💕
Stayed 7 nights in Apr 2025

6/10 Okay

Ivonne

Stayed 7 nights in Mar 2025

4/10 Poor

vincent

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Apr 2025

8/10 Good

IRIS

Business traveller
Liked: Cleanliness, amenities
It was nice room was good and food ok
Stayed 4 nights in Apr 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a night in the city
Stayed 1 night in Apr 2025

6/10 Okay

DOROTHY

Travelled with family
I arrived around 9PM and there was only 1 person at the check-in counter dealing with an issue with a group of people. I literally had to wait one hour before I could check-in. Several persons (other hotel employees) had stopped by the check-in counter but nobody provided any assistance until it was almost my turn. My check-in went fairly quickly though. The room was very spacious but could be updated, it had a lot of dark wood, which in turn makes the room dark. There was no hot water in the shower and the water from the pipe at the wash basin tasted muddy/moldy. There was a gap at the room door, where you could see sunlight coming through. It appears the door may have been kicked in once, as the door frame by the lock was 'patched up' and I couldn't turn the lock all the way. There was an ironing board in the closet, but no iron. Although it didn't bother me too much, on Saturday night I noticed some loud music coming from another establishment closeby? I don't remember if it was the same on Friday night. Multiple food options are available and there's a pool for those who want to swim.
Stayed 3 nights in Apr 2025

10/10 Excellent

LUIS, El progreso

Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Stayed 5 nights in Mar 2025

8/10 Good

PEDRO

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Dwayne, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel didn’t provide wash cloths. Bathroom wasn’t cleaned to industry standards. Missing items.
Stayed 7 nights in Mar 2025

8/10 Good

Polena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sevice was great, had an issue with house keeping about towels. The furniture can use some updating
Stayed 1 night in Mar 2025

8/10 Good

Jason Mark

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Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Staff & service

SLOW check in and SLOW check out.

Understaffed and SLOW. It took a long time to check in. They could not find our Hotels.com reservation. Then Check Out was slow. We waited 15 minutes just to check out. POOR SERVICE. They need to do better.
Stayed 1 night in Mar 2025

6/10 Okay

Jonilyn

Liked: Staff & service, amenities, property conditions & facilities
I liked my room. I did not like all the noise late hours at the pool.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay and friendly staff. Shower had draining issues, other than that I recommend
Stayed 1 night in Feb 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
rooms need updating
Stayed 1 night in Feb 2025

8/10 Good

PRAKASH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast need to improve as breads were open and dry, no cream cheese
Stayed 3 nights in Feb 2025

4/10 Poor

Dorista

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches, poor customer service. Water from ac liking on floor, no toilet paper in bathroom. Reception never answered the phone. Loud music until two am.
Stayed 5 nights in Feb 2025