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Residencial & Hotel Palazzo

3.0 star property
Hotel with free parking, near Paseo de Las Bovedas

Photo gallery for Residencial & Hotel Palazzo

Deluxe Suite
Reception
Interior
Lobby
Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av Perú, Panama City, Panamá
  • Cinta Costera
    ‪8 min walk‬
  • Albrook Shopping Mall
    ‪3 min drive‬
  • Multiplaza Pacific Mall
    ‪4 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, 2 Double Beds

Desk, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Cable channels
Daily housekeeping
Wardrobe
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Panama City

Residencial & Hotel Palazzo puts you in the centre of Panama City, 3 km (1.8 mi) from Paseo de Las Bovedas and 3.7 km (2.3 mi) from Albrook Shopping Mall. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a terrace, a lift and a vending machine. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Calidonia hotel include Multiplaza Pacific Mall and Amador Causeway.

What's nearby

  • Cinta Costera - 8 min walk - 0.7 km
  • Via Espana - 3 min drive - 2.5 km
  • Albrook Shopping Mall - 3 min drive - 2.5 km
  • Multiplaza Pacific Mall - 4 min drive - 4.6 km
  • Amador Causeway - 7 min drive - 4.9 km

Getting around

  • Estación Lotería - 4 min walk
  • Panama City Passenger Station - 12 min drive
  • Panama City (PTY-Tocumen Intl.) - 25 min drive

Restaurants

  • ‪Café Boulevard Balboa - ‬8 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pío Pío - ‬7 min walk
  • ‪Subway - ‬10 min walk
  • ‪KFC - ‬6 min walk

About this property

Residencial & Hotel Palazzo

Hotel with free parking, near Paseo de Las Bovedas
As a guest of Residencial & Hotel Palazzo, you'll find a terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Residencial & Hotel Palazzo also features concierge services and a lift. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Panama City hotel.

  • 71 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
Residencial & Hotel Palazzo offers 71 air-conditioned accommodations, with free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Residencial & Hotel Palazzo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Veracruz Panama City
Residencial Hotel Palazzo Panama City
Residencial Hotel Palazzo
Residencial Palazzo Panama City
Residencial Palazzo
Hotel Residencial & Hotel Palazzo Panama City
Panama City Residencial & Hotel Palazzo Hotel
Hotel Residencial & Hotel Palazzo
Residencial & Hotel Palazzo Panama City
Hotel Veracruz
Residencial & Palazzo
Residencial & Hotel Palazzo Hotel
Residencial & Hotel Palazzo Panama City
Residencial & Hotel Palazzo Hotel Panama City

Frequently asked questions

What is the cancellation policy at Residencial & Hotel Palazzo?

Residencial & Hotel Palazzo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Residencial & Hotel Palazzo?

Yep, Residencial & Hotel Palazzo has a free self car park. Onsite parking is limited.

Are there any beaches close to Residencial & Hotel Palazzo?

The closest beach to Residencial & Hotel Palazzo is Veracruz Beach (5.3 km).

Is there a free airport shuttle available at Residencial & Hotel Palazzo?

No, Residencial & Hotel Palazzo does not offer an airport shuttle service.

What time are check-in & check-out at Residencial & Hotel Palazzo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Residencial & Hotel Palazzo?

No, pets and service animals are not allowed.

Residencial & Hotel Palazzo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 119 reviews
Rating 8 - Good. 29 out of 119 reviews
Rating 6 - Okay. 21 out of 119 reviews
Rating 4 - Poor. 11 out of 119 reviews
Rating 2 - Terrible. 16 out of 119 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

bigham

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.
Stayed 5 nights in Nov 2024

4/10 Poor

KODJOVI MAWULI

Liked: Staff & service
Cheap option to stay in the city. Basic amenities. Don’t expect much.
Stayed 1 night in Sep 2024

8/10 Good

Anecia

Clean
Stayed 25 nights in Apr 2024

10/10 Excellent

Tashoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable ❤️
Stayed 6 nights in Apr 2024

2/10 Terrible

Sharmila

Disliked: Cleanliness, staff & service, property conditions & facilities
This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel
Stayed 5 nights in Jan 2024

10/10 Excellent

Aldrick

Stayed 1 night in Apr 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada... Todo está muy sucio y lleno de polvo... La atención fue PESIMA prácticamente querían que nos largaramos... Lo muestran como que tiene piscina cuando en realidad no la tienen...
Stayed 1 night in Apr 2024

6/10 Okay

Anecia

Business traveller
Liked: Cleanliness, staff & service
The hotel was very clean they clean my room everyday.
Stayed 8 nights in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...
Stayed 1 night in Jan 2024

4/10 Poor

Jacob

6/10 Okay

Ntiranyibagira

Liked: Staff & service
Stayed 6 nights in Sep 2023

2/10 Terrible

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.
Stayed 1 night in Sep 2023

8/10 Good

Sharonda

Liked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Oscar Alejandro Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Super good for the price
Stayed 8 nights in Aug 2023

10/10 Excellent

Analía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Kadian

Stayed 11 nights in Apr 2023

2/10 Terrible

Mark

Disliked: Staff & service, amenities, property conditions & facilities
Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!
Stayed 3 nights in Apr 2023

4/10 Poor

Ken

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..
Stayed 7 nights in Apr 2023

8/10 Good

Moises

Stayed 1 night in Mar 2023

4/10 Poor

Paula

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Fei

Liked: Staff & service

Good place to sleep for the price

Only reason I am satisfied with the stay is for the low price point. The location is OK, only a 25-30 min walk to Casco Viejo and right next to a subway station which I found helpful. The road that the hotel is on is a fairly major road and felt safe enough at night. Inside, the hotel room is extremely basic as seen in the photos, and all of the furniture including the mattress is quite dated. The room felt clean other than the presence of some small insects. A/C worked just fine during my stay. The internet however was not completely stable, there was never a severe outage but there were blips. I would definitely stay here again if it was once again the cheapest hotel room. But mainly for the reason of price.
Stayed 2 nights in Feb 2023

2/10 Terrible

Sengphet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach infested don’t book!

Cheap or not I almost ran out that place! If I hadn’t been alone I would have left. It’s infested with roaches. The bed is like a prison bed and they don’t give blankets just a thin white sheet. I slept with the lights on praying that it scares the roaches from coming around me! I did not sleep well as soon as there was sun I was gone!
Stayed 1 night in Jan 2023

10/10 Excellent

Oshin

Liked: Staff & service, amenities, property conditions & facilities
I love the room it was neat and clean always and the bathroom too💖 I love the view 🌅 the way how I can woke up and see the beautiful rising Sun☀️. It was amazing .and the customers service was excellent 💞💗😘😘 I love the workers ,💖💖💞💞
Stayed 4 nights in Oct 2022

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lugar sucio, otras personas con música a las 3am. Tuvimos que quejarnos por el ruido, limpieza pobre. La tarjeta de la habitación no funcionaba bien.
Stayed 12 nights in Sep 2022