See all properties
Save

Madrid

3.0 star property

Photo gallery for Madrid

A rooftop restaurant with tables and chairs, large windows offering a city view.
A balcony with a table set for breakfast, including croissants, coffee, and juice, overlooking a cityscape with buildings and a temple.
A reception area with a wooden desk, a clock, a lamp, a bookshelf, and framed pictures on the wall.
A lobby with a red carpet, wooden flooring, a statue, and potted plants.
A yellow building with a red carpet entrance, potted plants, and a flag.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

Explore the area

View map
Via Mario Deâ´ Fiori, 93, Rome, Lazio, 187
  • Place, Via Condotti
    ‪2 min walk‬
  • Place, Pugnaloni Calzature Uomo Donna dal 1947
    ‪2 min walk‬
  • Place, Spanish Steps
    ‪3 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪34 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a nightstand, a wall-mounted lamp, and a window with sheer curtains.

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

A hotel room with a bed, desk, chair, and a small couch.

Suite

  • 26 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, desk, chair, and a small couch.

Family Suite

  • 28 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Double Sofa Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with a large bed, bedside lamps, a television, and a framed picture on the wall.

Triple Room

  • 16 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a headboard, a nightstand, a lamp, and a window with curtains.

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Small)

A hotel room with a bed, a headboard, a nightstand, a lamp, and a window with curtains.

Double Room (Small)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

You may also like

Ad
Interior entrance

Aleph Rome Hotel Curio Collection by Hilton

Rome City Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
9.4 out of 10, Exceptional, 496 reviews
The price is AU$887
includes taxes & fees
5 Aug - 6 Aug
Aleph Rome Hotel Curio Collection by Hilton

About the area

Rome

A family-friendly stay in the heart of Rome awaits you at Madrid. Within a short 5-minute stroll, you'll find popular places like Spanish Steps and Piazza di Spagna. Highlights at this hotel include free buffet breakfast and a bar/lounge. .This business-friendly hotel offers concierge services, a 24-hour front desk and limo/town car service. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Each morning free breakfast is served. There's also self parking, along with the convenience of a theme park shuttle. .Attractions within a 10-minute walk of this 3-property class Rome City Centre hotel include Via del Corso and Trevi Fountain.

What's nearby

  • Via Condotti - 2 min walk - 0.2 km
  • Pugnaloni Calzature Uomo Donna dal 1947 - 2 min walk - 0.2 km
  • Via del Corso - 3 min walk - 0.3 km
  • Spanish Steps - 3 min walk - 0.3 km
  • Piazza di Spagna - 3 min walk - 0.3 km

Getting around

  • Spagna Station - 6 min walk
  • Rome Piazzale Flaminio Station - 16 min walk
  • Ciampino Airport (CIA) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Deroma - ‬2 min walk
  • ‪Sorbillo Gourmand - ‬3 min walk
  • ‪Bar Frattina - ‬2 min walk

About this property

Madrid

There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Madrid. A shuttle from the airport to the hotel (available 24 hours) and a theme park shuttle are available for a fee. For a fee, parking is available.

This 3-star Rome hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 5 levels
  • Built in 1650
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Madrid offers 26 accommodations with minibars and a safe. 22-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

This Rome hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Similar properties

Courtyard
Trevi Rome Suite
Rome City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
4.6 out of 5, Wonderful, 643 reviews
The price is AU$314
includes taxes & fees
3 Aug - 4 Aug
Trevi Rome Suite

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 mile
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (surcharge)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1650
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 October and 2 April.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Madrid Hotel Rome
Madrid Rome
Hotel Madrid Rome
Hotel Madrid
Madrid Rome
Madrid Hotel
Hotel Madrid
Madrid Hotel Rome

Frequently asked questions

What is the cancellation policy at Madrid?

Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Madrid?

Yep, Madrid has a self car park, for a fee. A self car park is also available, for a fee.

What makes Madrid a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Madrid.

Is Madrid family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Madrid is a hit with families.

Are there hot tubs in the rooms at Madrid?

No, but there are deep-soaking baths in the guestrooms.

Does Madrid serve breakfast?

Yep, complimentary buffet breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Madrid?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Madrid?

Check-in begins at 1:00 PM. Check-out time is 10:30 AM.

Are pets allowed at Madrid?

No, pets are not allowed.

Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 499 reviews
Rating 8 - Good. 232 out of 499 reviews
Rating 6 - Okay. 47 out of 499 reviews
Rating 4 - Poor. 9 out of 499 reviews
Rating 2 - Terrible. 9 out of 499 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Ofer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sadly the hotel did not care about the korona deases and charge full price althow we canceled weeks ahead.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

SherryandManny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. We walked everywhere! We taxied to the Vatican but walked back! We were that close! We were able to do this thanks to the wonderful staff manning the desk. They helped us locate great restaurants and gave us maps and directions to every place we wanted to go. We booked our excursions through them and wished we had booked our car service through them. We would have saved money. Breakfast was the best meal! It was fresh and delicious. Start each day with espresso, cappuccino, or coffee latte, made by the friendly ladies who greeted us each morning. I miss the staff. We stayed in an historic building in the center of historic Rome and enjoyed modern convinces of free wi fi and elevators. Near a market! We recommend this place to everyone.
Stayed 9 nights in Feb 2020
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in the middle of Rome's sights

Lovely hotel in a great location, easy walking to lots of major sights. In the middle of a really good shopping/eating area but still managed to be quiet. Big room and bathroom, very clean and comfortable. Wonderful views from the breakfast room on the 5th floor. Very helpful staff . Loved our stay, would definitely come back .
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Piacevole sorpresa

Ottima sistemazione, finalmente una camera familiare degna di questo nome! Splendida posizione, centralissima. Grazie
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel, friendly concierge. Will stay again. Definitely will commend to the friends.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
L'emplacement de l'hotel et super. Le petit petit déjeuner etais tres bien. Maintenant les chambre sont pas super moderne mais passable. Je recommande pour ceux qui vont visiter rome et cherche un hotel bien placé. Personnelle super sympa.
Stayed 3 nights in Feb 2020
Verified

6/10 Okay

FABIO DELLA

Liked: Staff & service

estadia em roma

Bem localizado, prédio antigo, três degraus para acessar a recepção, escada no local do café sendo necessário ficar subindo e descendo para acessar a comida. Poucas opções no café e com frutas e pães não frescos.Tem elevador mas pequeno.
Stayed 5 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Madrid Dezembro 2019

O hotel tem uma localização excelente, próximo de vários locais de interesse e com o metro da praça de Espanha a pouca distância. Quarto e casa de banho confortáveis. Em todos os dias da estadia o pequeno almoço teve sempre as mesmas opções, não obstante as suficientes para iniciar os dias. De realçar a simpatia das funcionárias. Pretendíamos um hotel bem localizado, confortável e com pequeno almoço, e todos os requisitos foram superados. Obrigado
Stayed 5 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Not again

The breakfast was terrible I couldn’t even finish the breakfast of the first day so surely enough I didn’t go the next 3 days. I asked for an iron they said they didn’t have one because of a fire the occurred months ago which I thought was weird. The staff was friendly tho and room and bathroom were spacious although the bed was so uncomfortable. It was close to the station and a good location for transportation.
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi hotel, güleryüzlü personel, double espress

3 günlük bir turistik seyahat için bu oteli tercih ettik. Yeri çok Merkezi , İspanyol merdivenlerine birkaç adımda ulaşıyorsunuz. Gerek resepsiyonist gerekse kahvaltı bölümündeki çalışanlar hem güleryüzlü hemde yardımseverdi. Odalar çok yeni değil ama çok temiz ve kullanışlı. Yatak veya ekipmandan hiç bir sıkıntımız olmadı. Bir de biz 3 kişi olduğumuz için bize verilen oda çok güzel ve geniş idi. Resimde gördüğümüz ve satın aldığımız odanın daha güzelini verdiler. Kahvaltı çok fazla çeşit beklentiniz varsa öyle değil, ama ancak peynir, reçel çeşitleri çeşitli çörekler, ve çırpılmış yumurta mevcut. Biz memnun kaldık. Kahvaltı Yeri çatıda aydınlık , Roma nın güzel çatılarını ve balkonlarını seyrederek kahvaltı ediyorsunuz. Benim için en önemli bir konu da kahve. Daha önce daha lüks otellerde de görmediğim, espresso istediğimde , doğrudan kahve dükkanlarında olan profesyonel makinalarla istediğiniz kahveyi anında yapıp, kahvaltıya dahil olacak şekilde ücretsiz olarak veriyorlar. Yani daha önceden yapılan ve hazır bekletilen kahveden bahsetmiyorum. Oda var ayrıca.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное соотношение "цена-качество", уютно, тихо. Отель находится в трех-пяти минутах ходьбы от площади Испании. Основные достопримечательности Рима в пределах шаговой доступности: наиболее удаленные объекты в 20-30 мин. ходьбы прогулочным шагом. Метрополитеном пользовались всего один раз. Очень приветливый персонал, готовый всегда прийти на помощь. Отдельное Спасибо сотрудникам на ресепшн и в ресторане за их радушие и гостеприимство! Несомненно, отель будем рекомендовать друзьям и знакомым.
Stayed 8 nights in Nov 2019
Verified

8/10 Good

Renato

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Falta de educação dos funcionários do atendimento na portaria, falta de boa vontade com o entendimento do idioma italiano. 2) falta de suporte de sabonete e shampoo no box do chuveiro.
Stayed 6 nights in Oct 2019
Verified

10/10 Excellent

Suchil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a great location, best in Rome. Very nice staff and service, too. No complaints.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was very nice and helpful. The location was excellent. The common areas were very outdated, but the room was clean. They were kind enough to give us an upgrade because the crib we requested wouldn't fit well in the standard room we booked. The breakfast food was just ok, but the view from the top floor was nice. My only real disappointment is that they said they had laundry, but it turns out it is an external pickup service, not a laundry area where you can do it yourself. The service was very expensive and the hotel charged a fee on top of that, so it ended up being about 60 euro for just two days worth of clothes.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Hotel Madrid is fantastic - a few minutes walk from Trevi, Spanish Steps and very close to excellent bus and easy links to other parts of the city. Hotel Madrid is also very close to lots of fantastic shopping with lots of high street shops and countless designer options. The staff were helpful and friendly and did and excellent job. Breakfast was plentiful and tasty on the roof top terrace. In general, the room we stayed in was a little dated but it was also spotlessly clean, very spacious and comfortable. This hotel is an excellent choice for those who value cleanliness, location and friendly helpful staff over luxury modern fittings.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patrick was wonderfull! Very helpful and friendly
Stayed 7 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very dark,small, smelly and molded.manager very nasty.
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's totally so good.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Próxima de pontos turísticos , limpeza e atendimento prestativo .
Stayed 3 nights in Sep 2019
Verified

8/10 Good

gemma costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfação

O hotel e bem antigo, com carpete velho mas, só voltávamos tarde e isso não importava, afinal estávamos em Roma. O quarto era limpo e confortável e o hotel oferecia um excelente café da manhã e seus atendentes eram sempre simpáticos e gentis. Ótima localização e na recepção Sr. Patrick sempre nos ajudava com tudo. Somos gratos.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Kimmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sijainti, sijainti ja sijainti

Keskeinen sijainti, kohtelias ja mukava henkilökunta. Luottamusta herättävää toimintaa! Kiva aamupalaterassi, vaikkakin tarjonta oli melko epäterveellinen ja suppea. Kadulta kuuluu elämisen äänet aika vahvasti sisälle, jos pitää ikkunat auki. Tosin voi ne sulkeakin; ilmastointi löytyy joka huoneesta.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Edita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Madrid is a cozy hotel with amazing caring staff, in a perfect location to explore Rome on foot! Rooms & bathrooms are spacious and clean and have everything you need to get rest from eventful days in beautiful Rome (fridge, safe, hairdryer, basic toiletries). Air conditioner was working perfectly giving much needed relief in 30 heat. Wi-Fi was strong throughout the whole stay. Reception staff is very helpful and friendly, always there to answer your questions or give directions and make suggestions. Location is a few minutes walking from Spanish steps and Trevi fountains. Supermarket is right around the corner to pickup snacks or water. There are plenty of restaurants and cafes in any direction to satisfy any taste or just sit down with coffee or cocktail and watch people/enjoy the scenery. Breakfast is served on the top floor terrace from 7 am (convenient time to start your day early!) and will definitely leave you full and satisfied: scrambled eggs and bacon, various selections of yogurts, cheese, ham, fresh pastries and fruits. Their cappuccinos are AMAZING! Check in and Check Out process is quick and simple. In 3 days I spent in Rome I haven’t used public transport once - I walked to all attractions on foot, even to Vatican and Trastevere (Rome is indeed a very walkable city) Considering its location and superb service Madrid hotel might be not uber fancy but it is charming, clean and gives you a great comfort without breaking your bank. Highly recommend it!
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
+ The staff was very friendly. + Location of the Hotel was good. + breakfast at the nice roof terrace - our room was dark, window towards the back yard, no view at all, barely could see the sky - air conditioner didn’t work, so it was too warm. -The third bed had no little table next to it. - taxi/limousine service didn’t work well. We booked transportation (via Hotel) in advance. (60€)That was a mistake. When arrived to Rome, there was supposed to be a driver waiting for us at the meeting point. We waited long, then found out there was no one getting us, though I got confirmation Mail. We took a white taxi from the airport! Only 48€! On the way back, the taxi service recommended by the Hotel cost 52€ instead of the 50€. Again white taxi would have been cheaper.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
the hotel was clean, the rooftop breakfast very good. The only thing was the rooms were dated dark, gloomy if they could be brightened up that would have improved my stay. The rooms are are small as well as the washroom is small space, lighter colors brighter lights would be a bonus..
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso!

O hotel estava numa localização maravilhosa, perto do metro e cerca de vários monumentos a dez minutos a pé. O pequeno almoço era saboroso, servido no terraço com vista para a basílica de São Pedro! Os quartos estavam limpos e a casa de banho fora recentemente renovada. Um especial obrigada para os recepcionistas super amigáveis, cordiais e prestativos, Patrick e Luciano. E um outro especial obrigada pela doce e carinhosa Mirella staff no serviço do pequeno almoço.
Stayed 4 nights in Sep 2019