Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property
Art Deco resort with full-service spa and golf course

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Terrace/patio
Lobby
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
The current price is AU$227
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Charlotte Motor Speedway
    ‪3 min drive‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

8.2 out of 10
Very good
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Corner

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Pillow-top bed
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Concord

At Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa you'll be within a 20-minute stroll of Hendrick Motorsports Complex and Rocky River Golf Club. Highlights at this Art Deco resort include a full-service spa, a golf course and a restaurant. .At the resort's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym and steam room as well as access to golf lessons. 42477 square feet (3946 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a free manager's reception, Wi-Fi in public areas and a coffee shop/cafe. Free cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute walk of this 3.5-property class Concord resort, attractions include Charlotte Motor Speedway and Concord Mills.

What's nearby

  • Great Wolf Lodge Water Park - 15 min walk - 1.3 km
  • Hendrick Motorsports Complex - 16 min walk - 1.4 km
  • Charlotte Motor Speedway - 3 min drive - 2.0 km
  • Concord Mills - 3 min drive - 2.3 km
  • PNC Music Pavillion - 8 min drive - 9.9 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Kannapolis Station - 18 min drive
  • Charlotte-Douglas International Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Cook-Out - ‬16 min walk
  • ‪7-Eleven - ‬15 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with full-service spa and golf course
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this resort measures 42477 square feet (3946 square metres) and includes a conference centre. A 24-hour fitness centre, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord resort.

  • 1 building
  • 308 guestrooms or units
  • 11 levels
  • Conference rooms
  • 42477 sq ft of conference space
  • 3946 sq. m of conference space
  • Built in 2007
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Self-parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

As of 20 Oct 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa on 2 Nov 2025 start from AU$226.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a self car park with in/out privileges for USD 8.00 per night.

Is there a spa on site at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, there is an onsite spa at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa have a pool?

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has an indoor pool.

What makes Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa.

Is Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa is a hit with families.

Does Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa serve breakfast?

Yeah, our guests love the free cooked-to-order breakfast here! Served weekdays between 6:00 AM and 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

No, Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa?

There isn't one on site, but Rocky River Golf Club is a short 11-minute walk away.

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1085 reviews
Rating 8 - Good. 204 out of 1085 reviews
Rating 6 - Okay. 87 out of 1085 reviews
Rating 4 - Poor. 58 out of 1085 reviews
Rating 2 - Terrible. 67 out of 1085 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing atrium

I love this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Brittany

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our hotel stay was nice. No complaints. Will come back again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service
Pool was down the day we visited
Stayed 1 night in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa get away

Just use this time to relax the motel was have a convention of troopers but everything was still nice and not too loud.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel
Stayed 2 nights in May 2025

8/10 Good

Lynda

Travelled with family and small children
Liked: Amenities
Staff Excellent! If that was their regular breakfast, also excellent. The only issue was parking. A large convention was being held. The majority, I would say at least 90% plus, was blocked off. This was a real headache. I was told to park in the rear parking lot. Portions of the rear parking was also blocked. Guest were moving a barricade to get a parking space.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Johnathan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
I was not aware that a biker gang took over the whole hotel making it uncomfortable for myself and my 8 year old son! Very loud will not recommend or return.
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place every time I stay
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Fishersville

Stayed 1 night in Jul 2025

8/10 Good

Alexia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is fine however somewhat outdated.
Stayed 1 night in Jul 2025

10/10 Excellent

Sheniqua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
!
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce
Stayed 2 nights in Jul 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diamond

Stayed 2 nights in Jun 2025

6/10 Okay

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

rupday

Liked: Cleanliness, amenities, property conditions & facilities
Yes all rooms are Suites you get a large comfortable "living room" with tv , couches , dinnig table, coffee table , sink , microwave, small fridge . LARGE bedroom with tv sp if you have kids you don't have to succumb to watching cartoons when winding down for tge day. BUFFET breakfast is included in your stay you get eggs , toast, biscuits and gravy, oatmeal, bacon , sausages, waffle maker , fruits chopped and whole , yogurt snd pastries , with an omelette station or you can order your eggs over easy. Besides the coffee and tea there is a soda fountain machine The staff is friendly you have to scan the QR code in the room to request cleaning. Free wifi and the staff is very friendly. . FREE PARKING . indoor swimming pool. GYM rooms are sound proof .i wish ALLL HOTELS WERE LIKE THE EMBASSY SUITES
Stayed 4 nights in Jul 2025

2/10 Terrible

Carl

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff. Nice facility. Good location to PNC arena. Only issues we had were with the room. A/C would not work and room stayed hot all night , shower head detached from wall, room had a lot of wear & tear, uncomfortable mattress, very small pillows, and very basic sheets. Room could have used a clean but nothing egregious. Would stay here again maybe for the convenience/location but was disappointed by the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jun 2025

8/10 Good

Gregory

Stayed 1 night in Jul 2025

10/10 Excellent

Donald, Mt Holly

Travelled with group
Liked: Amenities
Convenient checkin
Stayed 1 night in Jul 2025

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service
We stayed here for a quick get away to the Queen City. My husband and two of our grandchildren ages 12 and 15 mths. The hotel is outdated but everyone was ex
Stayed 2 nights in Jul 2025

8/10 Good

Jacelyn

Stayed 1 night in Jul 2025