Handpicked Hotels - accommodation in Rochester

The buffet was extremely disappointing. Overcooked fish. No vegan alternative. Had to wait ages for someone to check each time which food was dairy free (for an allergy) as nothing had labels on it. The room was clean but the bathroom floor had permanent stains on it and the sink was also chipped or just very old. Didn't have time to use the pool but could smell it at the end of the hall near the pool. Pay for parking daily and you have to re-register your car each day! Reception area bar area and patio area were all very pleasant to sit in. Coffee making facilities in conference area was good, nice coffee.

Clean hotel and not your usual stay, but rooms are extremely dated. We stayed on the first floor and the windows cannot be opened so the room was very stuffy; the aircon wasn’t overly effective. The staff were very polite and welcoming however.

Hotel is in great location in the centre of the town, accessible to number of restaurant’s, shops and few minutes walk to ilford station.