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EVEN Hotel Rochester - Mayo Clinic Area by IHG

4.0 star property
Hotel with an indoor pool, steps from Mayo Clinic Hospital - Saint Marys Campus

Photo gallery for EVEN Hotel Rochester - Mayo Clinic Area by IHG

Courtyard
Exterior
Breakfast and dinner served
Lobby
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$193
includes taxes & fees
30 Jan - 31 Jan

Explore the area

View map
101 11TH Avenue SW, Suite A, Rochester, MN, 55902
  • Place, Mayo Clinic Hospital - Saint Marys Campus
    ‪1 min walk‬
  • Place, Mayo Clinic
    ‪16 min walk‬
  • Place, Mayo Civic Center
    ‪19 min walk‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

9.4 out of 10
Exceptional
(30 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Transfer Shower)

Room amenity

Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Mobility, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Comm)

Room amenity

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Mobility, Comm)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(146 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 58 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Studio, 1 King Bed, City View

Room amenity

Premium Studio, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Recliner Accessible)

Room amenity

Standard Room, 1 King Bed (Recliner Accessible)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Microwave
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

At EVEN Hotel Rochester - Mayo Clinic Area by IHG you'll be within just a 5-minute stroll of Mayo Clinic Hospital - Saint Marys Campus and within 15 minutes of Mayo Clinic. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, EVEN Kitchen & Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 1318 square feet (122 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a hot tub and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Kutzky Park hotel include University of Minnesota-Rochester and Rochester Civic Theater.

What's nearby

  • Mayo Clinic Hospital - Saint Marys Campus - 1 min walk - 0.1 km
  • Mayo Clinic - 16 min walk - 1.4 km
  • University of Minnesota-Rochester - 16 min walk - 1.4 km
  • Mayo Civic Center - 19 min walk - 1.7 km
  • Apache Mall - 2 min drive - 2.5 km

Getting around

  • Rochester, MN (RST-Rochester Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Spyhouse Coffee Roasters - ‬8 min walk
  • ‪Caribou Coffee - ‬13 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Caribou Coffee - ‬14 min walk

About this property

EVEN Hotel Rochester - Mayo Clinic Area by IHG

Hotel with an indoor pool, steps from Mayo Clinic Hospital - Saint Marys Campus
EVEN Hotel Rochester - Mayo Clinic Area by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 1318 square feet (122 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly EVEN Hotel Rochester - Mayo Clinic Area by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rochester hotel is smoke free.

  • 134 guestrooms or units
  • 6 levels
  • 1318 sq ft of conference space
  • 122 sq. m of conference space
  • Built in 2021
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
EVEN Hotel Rochester - Mayo Clinic Area by IHG offers 134 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 20 per night)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 8 to 14 for adults and USD 8 to 14 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • EVEN Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,318 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2021
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 14.00 for adults and USD 8.00 to 14.00 for children
  • Covered self-parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Even Hotel ST Marys Area
Even Rochester St Marys Area
Even Hotel Rochester Mayo Clinic Area
Even Rochester St Marys Area an IHG Hotel
EVEN Hotel Rochester Mayo Clinic Area by IHG
EVEN Hotel Rochester Mayo Clinic Area an IHG Hotel
EVEN Hotel Rochester - Mayo Clinic Area by IHG Hotel
EVEN Hotel Rochester - Mayo Clinic Area by IHG Rochester
EVEN Hotel Rochester - Mayo Clinic Area by IHG Hotel Rochester

Frequently asked questions

What is the cancellation policy at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

EVEN Hotel Rochester - Mayo Clinic Area by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

As of 26 Jan 2026, prices found for a 1-night stay for 2 adults at EVEN Hotel Rochester - Mayo Clinic Area by IHG on 30 Jan 2026 start from AU$190.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

Yep, EVEN Hotel Rochester - Mayo Clinic Area by IHG has a secured covered self car park with in/out privileges for USD 20 per night. A self car park is also available, for a fee. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to EVEN Hotel Rochester - Mayo Clinic Area by IHG?

The closest beach to EVEN Hotel Rochester - Mayo Clinic Area by IHG is Cascade Lake Beach (1.3 km).

Does EVEN Hotel Rochester - Mayo Clinic Area by IHG have a pool?

EVEN Hotel Rochester - Mayo Clinic Area by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

What makes EVEN Hotel Rochester - Mayo Clinic Area by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at EVEN Hotel Rochester - Mayo Clinic Area by IHG.

Does EVEN Hotel Rochester - Mayo Clinic Area by IHG serve breakfast?

Yep, cooked-to-order brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

No, EVEN Hotel Rochester - Mayo Clinic Area by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at EVEN Hotel Rochester - Mayo Clinic Area by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

EVEN Hotel Rochester - Mayo Clinic Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 984 reviews
Rating 8 - Good. 152 out of 984 reviews
Rating 6 - Okay. 44 out of 984 reviews
Rating 4 - Poor. 15 out of 984 reviews
Rating 2 - Terrible. 17 out of 984 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jacke

Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen

Stayed 1 night in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

cris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Looking forward to coming back next time we’re in the area!
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

BRUCE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was somewhat confusing but eventually got thru it. If you're a cancer patient be sure to have your verification letter from Mayo Clinic several days before arriving. I was waiting to hear from Hope Lodge and didn't want to book something and have to cancel and possibly get charged for a room I didn't need. Book directly with hotel, be careful sometimes you think you are booking with the hotel online but in fact you are with third party. You will not receive cancer rate if this happens cannot back date anything to correct this. But back to the hotel itself Even was very nice. Breakfast, especially the biscuits and gravy, was excellent and Ms. Sharon was a delight every morning! We used the gym which was very clean and well maintained. Visited the pool area which was also very nice although we didn't have swim wear with to enjoy it. The shuttle service was on time and Shelly our driver was always in such a great mood she just made you feel good. we only rode in the mornings but I'm sure the afternoon drivers were just as good. Overall, it was a great stay.
Stayed 4 nights in Sep 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel room
Stayed 3 nights in Apr 2025

8/10 Good

George

Liked: Staff & service, room comfort
Disliked: Cleanliness
Carpeting in room needs to be cleaned, walking in my socks turned them black....not good
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a mix up on checking in and got a room someone was in. Staff corrected quickly and Merlin made it a fun experience to an error. The team could use more front desk help during peak check in times as the wait was 5 deep.
Stayed 1 night in Sep 2025

10/10 Excellent

Gaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Annea, Honolulu

Travelled with family
Liked: Cleanliness, amenities
Mayo is renovating everywhere, everywhere is torn up all over the city. I’m sure it will be even more fabulous when completed.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karen, Columbia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was good most of the time, but there was so much construction happening and there was no parking available without walking a couple of blocks away and crossing the roads under construction. The actual room and beds were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

DAVID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to St Mary's Mayo. Very nice hotel.
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, but was sold out of parking every night we were there. There was street parking and a nearby bank parking lot they can shuttle you to, but we had valuable items in our car and were not very excited to leave them outside in our car. Very nice hotel, but unfortunately complicated parking situation (other hotels in the area always had parking when I visited).
Stayed 1 night in Sep 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities
Always stay here for my mayo visits
Stayed 1 night in Sep 2025

4/10 Poor

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room was ICE cold (64), parking unavailable and the woman at the desk could care less. Other than that...... last time I will stay here. And I actually expect staff to listen and CARE. Even a little bit. I asked her why the temp was set SOO cold... don't your maintenance staff pat any attention to that? As I said she acted as though I should understand that was for a reason : "it gets so hot and humid".
Stayed 1 night in Sep 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Sherri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Property beautiful. Service less than stellar except for Elizabeth that checked us in. The other desk clerk and the bartender made it very obvious they didn't want to be there on Saturday night.
Stayed 1 night in Sep 2025

6/10 Okay

Abbey, La Crosse

Travelled with family and small children
Liked: Cleanliness
I’ve stayed here a few times. The front desk staff are not helpful. Asked a few questions, basically their response was “do it yourself”. These were things like where a leggage carrier was. This time the construction was particularly annoying and both the coffee shop and restaurant (separately) were closed at night so the only option without a car was to walk or order in food from a delivery place, both unexpected costs when they advertise having them.
Stayed 2 nights in Sep 2025