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Hyatt Place Roanoke Airport/Valley View Mall

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Photo gallery for Hyatt Place Roanoke Airport/Valley View Mall

Lobby
Exterior
Microwave
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Pet-friendly
The current price is AU$177
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
5040 Valley View Blvd North, Roanoke, VA, 24012
  • Valley View Mall
    ‪8 min walk‬
  • Berglund Center
    ‪5 min drive‬
  • Carilion Roanoke Memorial Hospital
    ‪8 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪3 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (Two Queen Beds, With Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (Two Queen Beds, With Sofa Bed)

8.8 out of 10
Excellent
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 83 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, Two Queen Beds, Sofa Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room (High Floor, Two Queen Beds, Sofa Bed)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 83 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Roanoke

At Hyatt Place Roanoke Airport/Valley View Mall you'll be within a 10-minute walk of Valley View Mall and 2.1 km (1.3 mi) from Regal Valley View Grande. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .Gallery Kitchen is the hotel's own bar. 0 square feet (0 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also free self parking, along with the convenience of a free airport shuttle. .Attractions within a 30-minute drive of this Roanoke hotel include Carilion Roanoke Memorial Hospital and Smith Mountain Lake.

What's nearby

  • Valley View Mall - 8 min walk - 0.7 km
  • Berglund Center - 5 min drive - 6.2 km
  • Center in the Square - 5 min drive - 6.8 km
  • Carilion Roanoke Memorial Hospital - 8 min drive - 9.8 km
  • Hollins University - 8 min drive - 6.7 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke, VA (ROA-Roanoke Regional) - 8 min drive

Restaurants

  • ‪Cook Out - ‬19 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Buffalo Wild Wings - ‬10 min walk

About this property

Hyatt Place Roanoke Airport/Valley View Mall

Suburban hotel with free breakfast and free airport shuttle
Hyatt Place Roanoke Airport/Valley View Mall offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Hyatt Place Roanoke Airport/Valley View Mall also features concierge services, dry cleaning/laundry services, and express check-in. An area shuttle within 2 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 126 guestrooms or units
  • 6 levels
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Roanoke Airport/Valley View Mall offers 126 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to midnight on request
  • Free area shuttle up to 2 miles
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallery Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Valley
Hyatt Place Airport/Valley Hotel
Hyatt Place Airport/Valley Hotel Roanoke View Mall
Hyatt Place Roanoke Airport/Valley View Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall Hotel
Hyatt Place Airport/Valley View Mall
Hyatt Roanoke Valley Mall
Hyatt Place Roanoke Airport/Valley View Mall Hotel
Hyatt Place Roanoke Airport/Valley View Mall Roanoke
Hyatt Place Roanoke Airport/Valley View Mall Hotel Roanoke

Frequently asked questions

What is the cancellation policy at Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Place Roanoke Airport/Valley View Mall?

As of 9 Sept 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Roanoke Airport/Valley View Mall on 21 Sept 2025 start from AU$176.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Place Roanoke Airport/Valley View Mall?

Yep, Hyatt Place Roanoke Airport/Valley View Mall has a free self car park, free extended parking and free RV/bus/truck parking.

Does Hyatt Place Roanoke Airport/Valley View Mall have a pool?

Hyatt Place Roanoke Airport/Valley View Mall has an indoor pool.

Is Hyatt Place Roanoke Airport/Valley View Mall family-friendly?

You bet! With amenities such as a deli and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Place Roanoke Airport/Valley View Mall is a hit with families.

Does Hyatt Place Roanoke Airport/Valley View Mall serve breakfast?

Yep, complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Place Roanoke Airport/Valley View Mall?

Yep, there's a free airport shuttle that runs from 5 AM - midnight on request.

Is there a bar or restaurant at Hyatt Place Roanoke Airport/Valley View Mall?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hyatt Place Roanoke Airport/Valley View Mall?

Check-in begins at 3 PM. Check-out time is noon.

Hyatt Place Roanoke Airport/Valley View Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2025

8/10 Good

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Clinton

Stayed 1 night in May 2025

10/10 Excellent

Inbal

Stayed 4 nights in Jun 2025

10/10 Excellent

Inbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean rooms and the entire living area is great, nice breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to onward destination.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent service at check in
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all extreme friendly! Very clean, pretty rooms. I would absolutely stay here again and recommend it to friends!
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We stayed for a baseball tournament. The overall experience was good. My complaint is the room had lots of pet hair on the floor (could see on our socks). Also pets were allowed in the breakfast area near the food, which is disgusting!!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Hannah at the front desk was so sweet and went out of her way to talk to us. She was so friendly and welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jun 2025

4/10 Poor

Nathan, Virginia Beach

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with ants No microwave in room Not particularly clean
Stayed 1 night in Jun 2025

8/10 Good

Tiera

Liked: Cleanliness, staff & service, property conditions & facilities
The Hyatt Place met our needs for our latest trip, any concerns we easily and expeditiously resolved. The staff was professional and on their job. Will be booking again.
Stayed 3 nights in May 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and easy and the room was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Kira

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I only stayed for one night but what I saw was very nice.
Stayed 1 night in May 2025

8/10 Good

kristina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was great nice and clean but paid online and did not inform before hand that you have to be 21 and the pool was closed.
Stayed 1 night in May 2025

6/10 Okay

Sherrie

Travelled with family
Liked: Cleanliness, amenities
The hotel Was nice with spacious rooms. Unfortunately i am uncertain whether i will return. The staff was okay. When we first arrived at the hotel, the staff was great particularly Hannah. She was very welcoming, hospitable and professional. When we existed and returned to the property, she would always greet us. However the evening staff was not as welcoming particularly Joey. When returning to the property he questioned us as if we were not supposed to be there. Mind you he saw my daughter and son in the gym the night before. He had the same nasty attitude. My daughter asked him a question regarding gym hours. He answered with a nasty attitude like she was bothering him. The complimentary breakfast was horrible. They ran out of coffee and oatmeal. The powdered eggs tasted like powder. The houskeeping cleaned my room one time during my entire stay. I requested housekeeping twice. The first day of cleaning was good. They changed the bedding, exchange dirty towels for clean ones and emptied the trash. The second day, they gave us fresh towels only. They did not remove the dirty towels, take out the trash and left dirty coffee cups etc.
Stayed 3 nights in May 2025

6/10 Okay

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I booked this hotel mostly for the indoor pool and it wasn’t open during our stay. I asked when they thought it would be reopened and was told “I have no clue”. This was supposed to be an anniversary trip and we were excited to get to swim.
Stayed 1 night in May 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Rich

Liked: Property conditions & facilities
Everything was as expected.
Stayed 1 night in May 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I initially I thought booking 2 Double beds meant 2 queen beds. Once at the hotel the room we received was a King and a sofa bed. Not a problem but a little misleading. Hyatt Place upgraded us to a different room which was wonderful. Unfortunately they did not have a 24 hour airport shuttle which was a bummer.
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

*
Stayed 2 nights in May 2025

6/10 Okay

Teresa

Travelled with family
The pool it wasn’t in service
Stayed 2 nights in May 2025