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Hampton Inn & Suites Roanoke-Downtown

2.5 star property
Hotel in Roanoke with free breakfast and fitness centre

Photo gallery for Hampton Inn & Suites Roanoke-Downtown

Studio, 1 King Bed, City View, Corner | Mountain view
Restaurant
Exterior
Reception
Desk, blackout curtains, free cots/infant beds, free rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
The current price is AU$270
includes taxes & fees
4 May - 5 May

Explore the area

Map
27 Church Avenue SE, Roanoke, VA, 24011
  • Center in the Square
    ‪2 min walk‬
  • Berglund Center
    ‪14 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪3 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Refrigerator & Microwave (Wet Bar)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Mountain View, Corner

Studio, 1 King Bed, Mountain View, Corner | View from room

Studio, 1 King Bed, Mountain View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

View from room

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks and Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Studio Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Non Smoking (Drinks and Snacks)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View, Corner

Studio, 1 King Bed, City View, Corner | Mountain view

Studio, 1 King Bed, City View, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Shower)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Studio, 1 King Bed, Accessible (Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - queen
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Desk, blackout curtains, free cots/infant beds, free rollaway beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

Roanoke

Hampton Inn & Suites Roanoke-Downtown puts you in the heart of Roanoke, within steps of Arts Council of the Blue Ridge and Art Museum of Western Virginia. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include coffee/tea in a common area and laundry facilities. Free continental breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of self parking. .With a stay at this Downtown Roanoke hotel, you'll be 12 km (7.4 mi) from Smith Mountain Lake.

What's nearby

  • Center in the Square - 2 min walk - 0.2 km
  • Taubman Museum of Art - 4 min walk - 0.4 km
  • Virginia Museum of Transportation - 11 min walk - 1.0 km
  • Berglund Center - 14 min walk - 1.2 km
  • Carilion Roanoke Memorial Hospital - 3 min drive - 2.4 km

Getting around

  • Roanoke Station - 7 min walk
  • Roanoke, VA (ROA-Roanoke Regional) - 15 min drive

Restaurants

  • ‪Olde Salem Brewing Company - ‬1 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬2 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬3 min walk
  • ‪Mill Mountain Coffee & Tea - ‬3 min walk
  • ‪Fork in the Market - ‬3 min walk

About this property

Hampton Inn & Suites Roanoke-Downtown

Hotel in Roanoke with free breakfast and fitness centre
WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Roanoke-Downtown. For a fee, parking is available.

This Roanoke hotel is smoke free.

  • 127 guestrooms or units
  • 3 levels
  • Built in 2016
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
Hampton Inn & Suites Roanoke-Downtown offers 127 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Roanoke Downtown Hotel
Hampton Inn Roanoke Downtown
Hampton & Suites Roanoke
Hampton Inn Suites Roanoke Downtown

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Roanoke-Downtown?

Hampton Inn & Suites Roanoke-Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Roanoke-Downtown?

As of 26 Apr 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Roanoke-Downtown on 4 May 2025 start from AU$269.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Roanoke-Downtown?

Yep, Hampton Inn & Suites Roanoke-Downtown has a self car park for USD 8.00 per day.

Is Hampton Inn & Suites Roanoke-Downtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hampton Inn & Suites Roanoke-Downtown is a hit with families.

Does Hampton Inn & Suites Roanoke-Downtown serve breakfast?

Yeah, free continental breakfast is on offer daily between 7:00 AM and 10 AM.

Is there a free airport shuttle available at Hampton Inn & Suites Roanoke-Downtown?

No, Hampton Inn & Suites Roanoke-Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Roanoke-Downtown?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hampton Inn & Suites Roanoke-Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cornelius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay that is walking distance from anything downtown. Very convenient!
Stayed 3 nights in Jan 2025

10/10 Excellent

james

Stayed 2 nights in Jan 2025

10/10 Excellent

Wingate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything. Would definitely recommend it
Stayed 1 night in Jan 2025

4/10 Poor

Toni

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Room did not meet expectations

I booked a king-size balcony room but was initially given an interior room at check-in. When I returned to the front desk to request the balcony room I had reserved, the clerk informed me that online reservation requests were not communicated to them and that such requests need to be made at check-in. While I understood this, it was frustrating. I was then assigned a new room that overlooked the street but still didn’t have a balcony. At that point, I was too tired to go back downstairs to sort it out again and decided to let it go since it was only a one-night stay. Later, I discovered that the curtains in the room wouldn’t close completely. Despite my best efforts, the three curtain panels wouldn’t stay in place, and I ended up spending the night with light shining into the room. It made for an incredibly uncomfortable night and poor sleep. I’ve stayed at this hotel many times when visiting Roanoke for business and always had great experiences. This time, however, I was disappointed. My room was not as I reserved, even after requesting the change, and the issue with the curtains made the stay unpleasant. I’m hesitant to return after this experience.
Photo of curtains not closing
Stayed 1 night in Jan 2025

10/10 Excellent

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property last minute and it turned out great! It was easy to get to and had restaurants within walking distance. Staff was very helpful!
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Sara, WILLIS

Stayed 1 night in Dec 2024

2/10 Terrible

Ross

Stayed 3 nights in Dec 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ross

Stayed 1 night in Dec 2024

10/10 Excellent

Malena

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ross

Stayed 1 night in Dec 2024

8/10 Good

Loveda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overall

It was great, just no potatoes for breakfast
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Do it yourself check-in

Front desk staff is largely absent, so Hilton app is critical. Garage is attached but not super easy to get to from the hotel. Pet area is a small patch of grass between buildings. Location is great.
Stayed 1 night in Dec 2024

8/10 Good

Ann Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and comfy rooms.
Stayed 4 nights in Dec 2024

6/10 Okay

Kristen

Travelled with family
Liked: Room comfort

Ok for 1 night

Place was ok for the price. Parking in garage under hotel.
Stayed 1 night in Dec 2024

8/10 Good

Nargis

Stayed 1 night in Dec 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

High tech, low service

Enjoyed the ease of choosing our room and using the phone as a key. The connection between the hotel and the garage is a bit wonky and the pet area is just some grass in downtown Roanoke (not separated which is a bit weird). We did not speak to an employee during our entire stay (felt automated which again is not terrible).
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large rooms, great location, nice breakfast and hot chocolate / tea all day/evening
Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 2 nights in Dec 2024

8/10 Good

Gerald, Scottsdale

Liked: Cleanliness, amenities, property conditions & facilities
Located immediately adjacent to great shops and restaurants, great views from the rooms, clean, modern - a great property. Only downside was a staff member who should not be in any customer facing role except maybe collections or prison guard. Other staff were fantastic and customer-focused. Robust and tasty breakfast although there are many fine breakfast restaurants. For dinner try Sixth & Sky - superb!
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Kaden was awesome!
Stayed 2 nights in Dec 2024