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Hotel el Faro

2.5 star property

Photo gallery for Hotel el Faro

Deluxe Quadruple Room | View from room
Reception
Panoramic Cabin
Exterior
On the beach

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Calle 9 S/N, Río Lagartos, YUC, 97720
  • Place, Malecón Río Lagartos
    ‪1 min walk‬
  • Place, Rio Lagartos Lighthouse
    ‪2 min walk‬
  • Place, Municipal Palace
    ‪3 min walk‬

Room options

View all photos for Panoramic Cabin

Panoramic Cabin

Panoramic Cabin

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • Ocean view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Cabin

Superior Cabin

Superior Cabin

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Río Lagartos

At Hotel el Faro you'll be within steps of Rio Lagartos Lighthouse and Municipal Palace. Highlights at this beachfront hotel include in-room free WiFi and LCD TVs. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. There's also the convenience of free self parking. .Sights within a 30-minute walk of this Río Lagartos hotel include Petén Mac Trail and Ría Lagartos Biosphere Reserve.

What's nearby

  • Malecón Río Lagartos - 1 min walk - 0.0 km
  • Rio Lagartos Lighthouse - 2 min walk - 0.2 km
  • Municipal Palace - 3 min walk - 0.3 km
  • Playa Cancuncito - 31 min drive - 21.6 km
  • Loche Square - 40 min drive - 30.0 km

Restaurants

  • ‪Restaurante manglar - ‬10 min walk
  • ‪El Popular Vaselina - ‬14 min drive
  • ‪El Perico Marinero - ‬1 min walk
  • ‪Bar 7 Copas - ‬2 min walk
  • ‪La Isla Bonita - ‬13 min drive

About this property

Hotel el Faro

Hotel el Faro offers its guests tour/ticket assistance and room service (during limited hours). Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Self parking is free.

This Río Lagartos hotel is smoke free.

  • 5 guestrooms or units
  • Front desk (24 hours)
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
Hotel el Faro offers 5 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Parking included
  • Free Wi-Fi
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4.4 out of 5, Excellent, 260 reviews
The price is AU$106
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel el Faro

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel el Faro Hotel
Hotel el Faro Río Lagartos
Hotel el Faro Hotel Río Lagartos

Frequently asked questions

What is the cancellation policy at Hotel el Faro?

Hotel el Faro offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel el Faro?

Yep, Hotel el Faro has a free self car park.

Are there any beaches close to Hotel el Faro?

The closest beach to Hotel el Faro is Holbox Beach (81.1 km).

Is there a free airport shuttle available at Hotel el Faro?

No, Hotel el Faro does not offer an airport shuttle service.

What time are check-in & check-out at Hotel el Faro?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel el Faro?

No, pets and service animals are not allowed.

Hotel el Faro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 64 reviews
Rating 8 - Good. 15 out of 64 reviews
Rating 6 - Okay. 9 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 6 out of 64 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would return to this hotel. Staff or nice, room was clean and the location is walkable to anything you need.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sumanth

Great stay, friendly people, clean stay and very convenient with ocean access.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sumanth

Liked: Cleanliness, property conditions & facilities
Great rooms. Lovely location and very nice people at the village. Felt very safe and fun. The view all around was awesome. Great stay and good price too. Very good food places around.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Hans

Liked: Cleanliness
Room access was slightly difficult on top floor with rickety steep and narrow stairs. Some animal noises in the thatched roof at night. Parking was a little sketchy. Staff person was helpful but spoke no English at all.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and knowledgeable about the tours and area overall. Made a request and they were eager to help. Would definitely recommend. Great place to stay.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to be right in the center of activity in Rio Lagartos. Our top story room had a full 180° view of the waterways used by the fishermen and guides of the area. The old downtown area is close by and walkable. The staff was fantastic!
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a pleasant surprise! well located, over the malecon, whit a nice restaurant at each side. I know what a five star hotel is! But here you get wath yo call a nice location. and center of action for exploring the surroundings. A trip to the pink waters. to see the flamingos. the ibis, egrets , herons, alligator, pelicans. I strongly recommend this nice hotel!
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Colette

Liked: Room comfort
Disliked: Staff & service
Running water was hit and miss; rarely had any; and there was absolutely no hot water. A Dog next door barked continuously. Given 1 towel with a sachet of cheap shampoo and a small bar of soap. The Receptionist doesn't speak English and sims dont really work and wifi is not great so take a phase book if you don't speak Spanish. Door lock is very hard to work. Separate WiFi for the cabins but the receptionist only gives out the wifi for the lower ground, make sure you ask for it. Flimsy curtains so light filters in. There is nowhere to put your clothes. There is a safe and fridge in the room.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities

Horrible stay; images show false advertising

My friend and I had an absolutely horrible stay here, the worst of our two weeks in Mexico by far. There were stains on our bed sheets, dead flies on shelves, no hot water, and the boiler and electrical wires were hanging out from the bathroom walls. The bathroom smelled terribly, had no air circulation (no fan or window), the tap was very rusted, and the sink was stained. Mould was growing in the corner of the bedroom. Service was also non-existent. We had no toilet paper, towels, soap or shower products when we arrived. It appears staff also didn't know how the bedding was supposed to be arranged, as the mattress protector was on top of the bed sheets. When we pointed things out to reception, the man was very uncommunicative and unhelpful. After lots of back and forth, he finally came with some toilet paper and shower towels - which we couldn't use anyway as the water was freezing. This place should not be advertising on Hotels.com. It does not come anywhere near meeting basic accommodation standards, does not follow hygenic practices, and the images used to promote the hotel are not reflective at all of the terrible condition it's in. Thankfully we only had one night here!
Mattress protector was on top of the bed sheet
Mould growing on walls and the ceiling
Stained bed sheets
Stayed 1 night in Jan 2025
Verified

8/10 Good

rafael

Liked: Cleanliness
Si Falta un poco de mantenimiento
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sulette

Liked: Staff & service, amenities, property conditions & facilities
Para el precio está bien, el único detalle fue que no tenía agua caliente pues se descompuso el boiler y eso fue un inconveniente de todo lo demás estuvo bien.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

pascal

Liked: Cleanliness
Disliked: Property conditions & facilities

Roots mais propre

Si vous avez la chambre face a la lagune, c’est tres sympa. Attention, c’est propre mais roots ! Pas d’eau chaude… qui peut sentir fort. Mais les lits sont confortables et c’est propre. Perso j’ai vraiment bien aimé !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lisa-Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super süße Unterkunft in Rio Lagartos, direkt am Wasser. Wir haben die Unterkunft für eine Nacht gebucht und das schöne Zimmer mit direktem Meerblick sehr genossen. Es ist sicherlich eine eher „einfache“ aber dennoch besondere Unterkunft mit deren Preis-/Leistungsverhältnis wir super happy waren. Kommunikation auf Englisch etwas schwierig und abends treffen sich viele Leute vor dem Hotel zum Angeln, weshalb es etwas lauter ist, was uns aber nicht gestört hat. Wir denken gerne an unseren Aufenthalt zurück.
Stayed 1 night in Apr 2025
Verified

8/10 Good

cristina cornel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del malecón lo que te hace disfrutar de una mejor estancia
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Marcela

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
La persona que atendió fue amable. Pero no hubo luz hasta horas después, decía que agua caliete y nunca tuvimos agua caliente. En la noche nos fuimos a descancar y hubo ruido toda la noche de un bar que está junto.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Gabriel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nada que ver a las fotos, los cuartos huelen mal, la regadera es eléctrica y da mucho miedo el agua nunca sale caliente y sale como si te bañaras con una karcher, no agarra el internet nunca nos llegó la señal muy feo la verdad
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Kevin

Liked: Staff & service
La ubicacion es muy buena, la habitación panorámica tiene una vista excepcional, el unico inconveniente fue que en mi estancia se fue la luz en el hotel prácticamente todo un día. Tampoco hay agua caliente en la habitación o al menos no hubo mientras estuve, la atención de los que atienden es buena.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

MARIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pesimo te venden algo q no existe, mucho ruido, sin luz, sinagua caliente, sin cable , sin estacionamiento.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location!
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Alicia

Liked: Cleanliness, staff & service
La tensión fue muy buena. Los servicios no, el servicio de wifi era muy malo y políticas del hotel algo incoherente
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Views

We booked the panoramic cabana. The room was very nice and the view breathtaking. We were able to watch flamingo's, crocodiles (yes one swam right in front of our room) and sunsets off the balcony. The staff was very friendly and helpful. They helped us book a flamingo tour which I would highly recommend. There weren't as many flamingos here as in Celestun, but there were a lot of other birds and an abundance of crocodiles. The only caution I would give to anyone booking the panoramic cabana is that there are steep steps getting to he room. I would highly recommend Hotel el Faro.
Stayed 3 nights in Jan 2022
Verified

10/10 Excellent

Norma B_

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto que nos dieron tiene una vista hermosa!! Limpio y acogedor, personal amable y atento.. Lo único que agregaría es una cafetera..El precio un poco elevado pero la tranquilidad lo compensa!!
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Super clean, stylish, and comfy rooms with hot water. Two steps from the port and meeting points for the boat excursions. One of the best seafood restaurants next door. I can fully recommend!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute room / Friendly front staff

The hotel is just in front of the port which we liked. The room is small and basic, but it was totally fine and since our room was on the top floor(3rd), we had like a straw roof which was cute. The only downside is that you hear noise since early morning as it's facing to the port, so you might struggle if you are sensitive to noise.
Stayed 1 night in Jan 2022