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Holiday Inn Express & Suites Richland by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Richland by IHG

An indoor swimming pool with a glass ceiling, a rock feature, and multiple chairs.
A hotel with a modern design, featuring a large entrance, a parking lot, and a well-maintained garden area.
A hotel room with a kitchenette, a dining area, a bed, and a bathroom.
A lobby with a fireplace, seating area, and a television screen.
A buffet with labeled food stations including omelets and cheese.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
The current price is AU$204
includes taxes & fees
16 Aug - 17 Aug

Explore the area

View map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪4 min drive‬
  • Place, Toyota Center
    ‪4 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a wooden desk, a coffee maker, a framed artwork, and a lamp.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Balcony

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Suite, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

A hotel room with a wooden desk, a coffee maker, a framed artwork, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(7 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Balcony, River View

A compact hotel room with a kitchenette, a sofa, a coffee table, and a dining table.

Suite, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(19 reviews)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

A hotel room with a wooden desk, a coffee maker, a framed artwork, and a lamp.

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • River view
  • 49 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

A hotel room with a large bed, two bedside tables with lamps, a painting on the wall, and a carpeted floor.

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Richland

Holiday Inn Express & Suites Richland by IHG places you in the centre of Richland, within just a 10-minute stroll of Columbia Center Mall and within 30 minutes of Three Rivers Convention Center. Highlights at this Tuscan hotel include an outdoor swimming pool, an indoor swimming pool and a complimentary breakfast. .Enjoy the 24-hour gym, Hot tub and pool loungers. 780 square feet (72 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also free self parking, along with the convenience of a free airport shuttle. .Sights within a 10-minute drive of this South Richland hotel include Toyota Center and Columbia Point Golf Course.

What's nearby

  • Columbia Center Mall - 6 min walk - 0.5 km
  • The REACH Museum - 3 min drive - 1.8 km
  • Three Rivers Convention Center - 4 min drive - 2.0 km
  • Toyota Center - 4 min drive - 2.0 km
  • Columbia Point Golf Course - 8 min drive - 6.7 km

Getting around

  • Pasco Station - 15 min drive
  • Pasco, WA (PSC-Tri-Cities) - 13 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪Circle K - ‬18 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Holiday Inn Express & Suites Richland by IHG offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Tuscan-style Richland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with a safe and free newspapers. This individually decorated and furnished accommodation includes desk chairs. Pillowtop beds feature Egyptian cotton sheets and down duvets. LED televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Property amenity
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection
South Richland
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
3.8 out of 5, Good, 967 reviews
The price is AU$148
includes taxes & fees
16 Aug - 17 Aug
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (780 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access is available 24 hours a day.
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Richland by IHG?

Holiday Inn Express & Suites Richland by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Richland by IHG?

As of 8 Aug 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Richland by IHG on 16 Aug 2026 start from AU$204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Richland by IHG?

Yep, Holiday Inn Express & Suites Richland by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Does Holiday Inn Express & Suites Richland by IHG have a pool?

Holiday Inn Express & Suites Richland by IHG has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 24 hours.

What luxury perks are available at Holiday Inn Express & Suites Richland by IHG?

Holiday Inn Express & Suites Richland by IHG features a 24-hour health club, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs and pillowtop beds.

What makes Holiday Inn Express & Suites Richland by IHG a romantic place to stay?

1 hot tub, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express & Suites Richland by IHG.

Is Holiday Inn Express & Suites Richland by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express & Suites Richland by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express & Suites Richland by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express & Suites Richland by IHG serve breakfast?

Yep, our visitors love the free buffet breakfast here! Available weekdays between 5:00 AM and 9:30 AM and weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express & Suites Richland by IHG?

Yep, there's a free airport shuttle that runs from 7:00 AM - 9:00 PM on request.

What time are check-in & check-out at Holiday Inn Express & Suites Richland by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express & Suites Richland by IHG?

Dogs are welcome at Holiday Inn Express & Suites Richland by IHG, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 906 reviews
Rating 8 - Good. 219 out of 906 reviews
Rating 6 - Okay. 61 out of 906 reviews
Rating 4 - Poor. 32 out of 906 reviews
Rating 2 - Terrible. 27 out of 906 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Analila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious front desk was good good customer service pool and hot tub was just perfect ☺️
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gulsidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is well located and close to everything
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice staff clean property. Pool area was nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the pool and hottub i say was the best at every Hotel i have stayed at. Front desk was awesome rooms were clean and very roomie.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoys the pool, big room, and breakfast! We have fun!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ubolwan

Liked: Cleanliness, staff & service, amenities
Staff and breakfast are great@
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very welcomed. And it's so cool that the fitness and pool areas are 24hrs
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous, the staff did a great job ensuring the trays were full throughout the whole breakfast window. Every staff interaction was pleasant, they always had smiles on their faces and were kind even to my kids. The AC was wonderful and kept the room the temp we wanted. The pool was fabulous!
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a convenient place to stay. Be prepared to have the train let you know it is near you during daylight hours. The property is very nice, the morning breakfast is great and check-in/check-out was very easy.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Staff at check in and breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

TaAnn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were really friendly!
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness
The
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
This is our go-to place when in town! Great staff. Fantastic breakfast with great hot and cold options. Rooms are always clean with comfortable beds, too!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the new air conditioning. I liked having access to our room from outside for unloading and loading the car. The staff as always was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Corbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all around excellent and cozy hotel for staying in the Tri-Cities area.
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Lindy

Liked: Staff & service
Disliked: Amenities
The hotel didn’t have the 2 bedding situation that we originally booked so they gave us a king bed and a rollaway. Pool was nice to have open 24hrs. Someone’s dog was loose in the hotel and pooped in the hallway. There were kinda funky smells throughout the place. But all the staff was super friendly and helpful. They kept refilling the breakfast when it was low so it was fresh.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the suite with a river view and balcony. The room was a nice room though the tv is in a spot that is weird and you cannot see it from the sofa. It states that this was a river view room yet there is NO RIVER VIEW, that is false!!! You pay extra for the view and there is no view at all!! The pool area was awesome and the kids enjoyed it. The staff was very friendly! The breakfast was good and had options. It offers cookies and milk in the evening and we found that awesome. overall, besides it not having any view at all, we had a good stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I was so grateful to have had early check in.. we weren’t able to use pool as it was so busy, but overall wonderful. Thank you again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Deborah

Nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very fast and easy check in, very nice clerk.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Check in was quick and the young lady who checked us in was very nice. Room was clean. Very happy with our stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a big shopping area! Staff was really nice at check in.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Kellan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I thought it was built in the 90s turns out it wasn’t
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Front desk staff were very kind, large and clean king studio room, comfy beds , the breakfast selection was great, pool open 24hrs, location was next to mall with multiple restaurants - love the Noon check out time
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great layout. Breakfast was great.
Stayed 1 night in Nov 2025