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Grand Jatra Hotel Pekanbaru

4.5 star property

Photo gallery for Grand Jatra Hotel Pekanbaru

Lobby
Grand Executive Suite | Living area
Grand Executive Suite | Living area
Exterior
Grand Executive Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Jl. Tengku Zainal Abidin Komplek Mal, Pekanbaru No. 1, Pekanbaru, Riau, 28116
  • Place, Pekan Baru Mall
    ‪1 min walk‬
  • Place, Great Mosque of An-Nur
    ‪12 min walk‬
  • Place, Ciputra Seraya Mall
    ‪6 min drive‬
  • Airport, Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪27 min drive‬

Room options

View all photos for Room

A hotel room with a glass shower, a bed, a sofa, and a dining area.

Room

  • Sleeps 3
  • Free Wi-Fi

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A modern bathroom with a large mirror, a sink, a shower, and a trash can.

Room

  • Sleeps 2
  • Free Wi-Fi

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Minibar, in-room safe, desk, laptop workspace

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Executive Suite

Grand Executive Suite

Grand Executive Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Superior Room

Grand Superior Room

Grand Superior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room

Superior Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

About the area

Pekanbaru

A luxury stay in the heart of Pekanbaru awaits you at Grand Jatra Hotel Pekanbaru. Within steps you'll find Pekan Baru Mall and Senapelan Tunjuk Ajar Integritas Park within a 15-minute stroll. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Club Arena Spa can include massages and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Bellagio Restaurant, serves Asian cuisine. Mezzanine Lounge and Bar is the hotel's own lobby lounge. Enjoy the gym, sauna and kids' swimming pool. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Pekanbaru hotel, you'll be 1 km (0.6 mi) from Great Mosque of An-Nur and 2.6 km (1.6 mi) from Ciputra Seraya Mall.

What's nearby

  • Pekan Baru Mall - 1 min walk - 0.1 km
  • Senapelan Tunjuk Ajar Integritas Park - 10 min walk - 0.9 km
  • Great Mosque of An-Nur - 12 min walk - 1.0 km
  • Ciputra Seraya Mall - 6 min drive - 2.3 km
  • SKA Mall - 16 min drive - 5.7 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Seafood Aston - ‬4 min walk
  • ‪Kopi Kenangan - ‬1 min walk
  • ‪Coffee shop - ‬2 min walk
  • ‪Shem Sushi - ‬1 min walk

About this property

Grand Jatra Hotel Pekanbaru

Grand Jatra Hotel Pekanbaru offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness centre. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, spa services, and tour/ticket assistance are also featured at the luxury Grand Jatra Hotel Pekanbaru. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Pekanbaru hotel is smoke free.

  • 200 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • Childcare (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Grand Jatra Hotel Pekanbaru offers 200 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, hairdryers and toothbrushes and toothpaste.

This Pekanbaru hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Arena Spa. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Similar properties

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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 28 reviews
The price is AU$83
includes taxes & fees
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The Premiere Pekanbaru

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar

Restaurants on site

  • Asian Barbecue
  • Bellagio Restaurant
  • Enoki Japanese
  • Mezzanine Lounge and Bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (200 centimetre wide door)

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Jatra Hotel Pekanbaru

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 55110, 9120304481066

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Jatra
Grand Jatra Hotel
Grand Jatra Hotel Pekanbaru
Grand Jatra Pekanbaru
Hotel Jatra
Jatra Hotel
Jatra Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel
Grand Jatra Hotel Pekanbaru Pekanbaru
Grand Jatra Hotel Pekanbaru Hotel Pekanbaru

Frequently asked questions

Is parking available at Grand Jatra Hotel Pekanbaru?

Yep, Grand Jatra Hotel Pekanbaru has a free self car park.

Is there a spa on site at Grand Jatra Hotel Pekanbaru?

Yep, Club Arena Spa is available for guests. You'll enjoy services like body scrubs.

Does Grand Jatra Hotel Pekanbaru have a pool?

Grand Jatra Hotel Pekanbaru has 2 outdoor swimming pools and a kids' pool.

What luxury perks are available at Grand Jatra Hotel Pekanbaru?

Grand Jatra Hotel Pekanbaru features 2 outdoor pools, a full-service spa and 3 restaurants.

What makes Grand Jatra Hotel Pekanbaru a romantic place to stay?

Al fresco dining and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Jatra Hotel Pekanbaru.

Is Grand Jatra Hotel Pekanbaru family-friendly?

You bet! With amenities such as a children's pool, free babysitting and laundry facilities, it's no surprise that Grand Jatra Hotel Pekanbaru is a hit with families.

Is there a free airport shuttle available at Grand Jatra Hotel Pekanbaru?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Grand Jatra Hotel Pekanbaru?

Yep, you can grab a meal at Grand Jatra Hotel Pekanbaru's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Grand Jatra Hotel Pekanbaru?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Grand Jatra Hotel Pekanbaru?

No, pets and service animals are not allowed.

Grand Jatra Hotel Pekanbaru Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 53 reviews
Rating 8 - Good. 20 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 6 out of 53 reviews
Rating 2 - Terrible. 4 out of 53 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Courteous staff. Hotel linked to a mall so shopping was easy.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Asim

Disliked: Cleanliness, staff & service, amenities
Poor service. very hard to contact the hotel.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No issues with it only room service order for a plate of buffalo ribs that was rubbery gamey till i couldn't chew it up that was a failure by the kitchen chef. Front desk was superb and beautiful Ayu was mesmerising and gorgeous throughout.
Stayed 4 nights in Jun 2019
Verified

4/10 Poor

Chang Ming, Carey

Liked: Staff & service
Disliked: Property conditions & facilities
My toilet was flooded with water. Drainage was stuck
Stayed 4 nights in Sep 2022
Verified

4/10 Poor

Tomokazu

Disliked: Property conditions & facilities, room comfort

寝れない

外からクラブミュージックが朝まで聞こえ寝れませんでした。朝方にはコーランが鳴り響きますが、コーラン以上の音量です。 また、部屋のドアも故障しており、中に入らなくなりました。すぐに対応してくれたものの事前に確認いただきたかったです。
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Personal nicht motiviert. speisen nach der Bestellung ca. eine Stunde Wartezeit!!!
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Sang shop

Disliked: Cleanliness

그냥 로컬호텔

출장이니까 숙소로 잡았을 뿐입니다
Stayed 1 night in Apr 2020
Verified

10/10 Excellent

KU MOHD HAZIZAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Room is Ok but need to repair basin because clog evertime using..Overall service is Ok and recommend to my friend.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located

Hotel is connected to Pekan Baru Mall. Staff are friendly and attentive.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très grand hôtel. Propreté totale, vrai sens du service, personnel présent et souriant. L'anglais n'était pas connu de tous, mais toujours au moins un membre du personnel qui le parlait. Des services liés à l'hôtel était disponibles dans le centre commercial qui le jouxte.
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The location is very convenient
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
not prefer this hotel
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

Abdul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
- Sebagai hotel berbintang seharuanya tdk mengesankan fasilitas yg sdh usang, spt pintu kmr mandi yg sdh hancur, shower kmr mandi yg sdh hampir tdk berfungsi krn rusak, beberapa titik bekas terbakar rokok. - Di Lobby, hiasan natal terlalu besar jadi kesannya terlalu sumpek dan menjadi sempit krn ruangan kecil tapi aksesorelis besar jadi tdk sebanding secara estetika.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Nandprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall stay - I enjoyed

Good and near to amenities.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price and all you need

Good location, next to mall pekanbaru, breakfast was good. Good facilities like gym, swimming pool and restaurants. Rooms are a little bit old fashion and could be upgraded e.g ac could be more efficient. Overall worth the visit and the price was reasonable. I stayed there during end of ramada so 70% of the city was practically closed and had to rely on hotel services which lucky was wide enough
Stayed 1 night in Jun 2018
Verified

4/10 Poor

TAN

Liked: Staff & service
Disliked: Cleanliness

Won't be staying here ever again

The bed and towels are stained and the hotel itself is not really well maintained, lucky I brought my own towel, also, the toilet constantly has this urine smell, the tap water is brownish as well and it usually clogs up.
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Rama Murthy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay..Convenient location

Convenient location...attached to mall Lots of eateries and night life Have in house spa and gym and swimming pool
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Nice lobby but poor condition at the rooms. Need to upkeep the toilet.
Stayed 1 night in Aug 2017
Verified

8/10 Good

dedy efendi

Liked: Cleanliness, staff & service, room comfort

Hotel bagus dekat mall

Hotel bagus dekat mall, dekat kota dan dekat kantor
Verified

10/10 Excellent

Abdul Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mudah dan dekat dengan shopping

Sangat baik
Verified

10/10 Excellent

Abdul Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staf yang mesra dan very responsif
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort

Reliable hotel, comfortable stay

The hotel was very comfortable if a little dated. Staff were friendly enough. Convenient that it has direct access to the large mall next door.
Verified

8/10 Good

Jan Sandvig

Liked: Cleanliness

OK business hotel

Stayed three nights for business. Fine clean rooms and excellent wifi connection. A somehow pricey restaurant.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel next to shopping complex

Nice hotel to stay for short trip . Average most of the categories - cleaness, food and beverage, nice room, and next to the pekan baru mall
Verified

8/10 Good

GOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and easy access to food

Good for a short business trip