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Grand Hawaii Hotel

3.5 star property
Hotel in Pekanbaru with spa services and 24-hour front desk

Photo gallery for Grand Hawaii Hotel

Exterior
Property amenity
Lobby
Business Room
Coffee service

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
jl. Gatot Subroto No. 8, Pekanbaru, 28112
  • Place, Pekan Baru Mall
    ‪2 min walk‬
  • Place, Great Mosque of An-Nur
    ‪8 min walk‬
  • Place, Riau University
    ‪7 min drive‬
  • Airport, Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪26 min drive‬

Room options

View all photos for Business Single Room

Business Single Room | Bathroom

Business Single Room

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • 3 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Room Include Breakfast

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Room, Room Only

Highlights

Air conditioning
LCD TV
Free bottled water
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the area

Pekanbaru

At Grand Hawaii Hotel you'll be within just a 5-minute stroll of Pekan Baru Mall and within 15 minutes of Great Mosque of An-Nur. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .A day of pampering can include massages, body scrubs and aromatherapy. The restaurant, Hawaii, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. .With a stay at this 3.5-property class Pekanbaru hotel, you'll be 1.2 km (0.7 mi) from Senapelan Tunjuk Ajar Integritas Park and 2.9 km (1.8 mi) from Ciputra Seraya Mall.

What's nearby

  • Pekan Baru Mall - 2 min walk - 0.2 km
  • Great Mosque of An-Nur - 8 min walk - 0.8 km
  • Senapelan Tunjuk Ajar Integritas Park - 12 min walk - 1.0 km
  • Ciputra Seraya Mall - 6 min drive - 2.3 km
  • Riau University - 7 min drive - 2.6 km

Getting around

  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 21 min drive

Restaurants

  • ‪RM Kota Buana - ‬6 min walk
  • ‪Vanhollano Bakery - ‬2 min walk
  • ‪Restaurant Anom - ‬1 min walk
  • ‪Kedai oma - ‬2 min walk
  • ‪Mie Ayam Bintara - ‬2 min walk

About this property

Grand Hawaii Hotel

Hotel in Pekanbaru with spa services and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Spa services, tour/ticket assistance, and a garden are also featured at the business-friendly Grand Hawaii Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Pekanbaru hotel.

  • 101 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Grand Hawaii Hotel offers 101 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transport

    • Free self parking on site

    Food and drink

    • Breakfast available for a fee
    • A bar/lounge
    • A coffee shop/cafe
    • A restaurant

    Restaurants on site

    • Hawaii

    Family friendly

    • Laundry facilities
    • Rollaway/extra bed (surcharge)

    Conveniences

    • 24-hour front desk
    • Free newspapers in lobby
    • Laundry facilities
    • Luggage storage
    • Safe at front desk

    Guest services

    • Concierge services
    • Housekeeping (daily)
    • Tour and ticket assistance
    • Wedding services

    Business services

    • Business centre
    • Meeting rooms

    Outdoors

    • Garden

    Spa

    • Aromatherapy
    • Body scrubs
    • Massage

    More

    • Designated smoking areas

    Room amenities

    Bedroom

    • Rollaway/extra bed (surcharge)

    Bathroom

    • Free toiletries
    • Slippers
    • Towels provided

    Entertainment

    • LCD TV with cable channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Limited room service

    More

    • Air conditioning
    • Desk
    • Phone
    • Safe

    Policies

    Check-in

    Check-in time starts at 2 PM
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • No pets allowed

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for IDR 150000 per day.
    • Cots (infant beds) are not available.

    Payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Rollaway bed fee: IDR 150000 per day

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards
    This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

    Property is also known as

    Grand Hawaii Hotel Pekanbaru
    Grand Hawaii Pekanbaru
    Grand Hawaii Hotel Hotel
    Grand Hawaii Hotel Pekanbaru
    Grand Hawaii Hotel Hotel Pekanbaru

    Frequently asked questions

    What is the cancellation policy at Grand Hawaii Hotel?

    Grand Hawaii Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

    Is parking available at Grand Hawaii Hotel?

    Yep, Grand Hawaii Hotel has a free self car park.

    Is there a spa on site at Grand Hawaii Hotel?

    There's no onsite spa, but this property does offer services like body scrubs.

    Is there a free airport shuttle available at Grand Hawaii Hotel?

    No, Grand Hawaii Hotel does not offer an airport shuttle service.

    Is there a bar or restaurant at Grand Hawaii Hotel?

    Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

    What time are check-in & check-out at Grand Hawaii Hotel?

    Check-in begins at 2 PM. Check-out time is noon.

    Are pets allowed at Grand Hawaii Hotel?

    No, pets are not allowed.

    Grand Hawaii Hotel Reviews

    Reviews

    8.0

    Very good

    Rating 10 - Excellent. 1 out of 4 reviews
    Rating 8 - Good. 2 out of 4 reviews
    Rating 6 - Okay. 1 out of 4 reviews
    Rating 4 - Poor. 0 out of 4 reviews
    Rating 2 - Terrible. 0 out of 4 reviews

    8.6/10

    Cleanliness

    8.0/10

    Staff & service

    7.6/10

    Property conditions & facilities

    Reviews

    6/10 Okay

    Verified traveller

    Liked: Cleanliness, room comfort
    Stayed 2 nights in Nov 2018

    8/10 Good

    Helmut, Malaysia

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The hotel is nice,could use some maintenance.
    Stayed 4 nights in Jul 2018

    8/10 Good

    Verified traveller

    Liked: Cleanliness, staff & service, room comfort

    Could be better

    Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
    Stayed 2 nights in Feb 2018

    10/10 Excellent

    Nurul Nadhirah

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Comfort and convinience hotel

    The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
    Stayed 2 nights in Sep 2017