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Hotel Monopol

4.0 star property

Photo gallery for Hotel Monopol

Exterior
Property video
Restaurant
Front of property
Junior Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
The current price is AU$665
includes taxes & fees
17 May - 18 May

Explore the area

View map
Pilatusstrasse 1, Lucerne, LU, 6003
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, KKL Lucerne
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Design Zimmer

Deluxe Design Zimmer

Deluxe Design Zimmer

9.0 out of 10
Wonderful
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed, 1 Single Sofa Bed and 1 Double Bed OR 1 Single Bunk Bed and 2 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Quadruple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • Sleeps 4

View all photos for Economy Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Twin Room

  • Sleeps 2

View all photos for Junior Suite With Kitechen

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite With Kitechen

  • Sleeps 2

View all photos for Deluxe Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 3

View all photos for Deluxe Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Junior Suite

  • Sleeps 2

Junior Room

  • Sleeps 3

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

About the area

Lucerne

Hotel Monopol puts you in the heart of Lucerne, within steps of Chapel Bridge and Museum Sammlung Rosengart. Highlights at this hotel include 4 bars/lounges, a restaurant and a nightclub. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Near this 4-property class Lucerne hotel, you'll find Swiss Transportation Museum.

What's nearby

  • Chapel Bridge - 3 min walk - 0.3 km
  • Jesuit Church - 3 min walk - 0.3 km
  • KKL Lucerne - 3 min walk - 0.3 km
  • Lucerne Town Hall - 5 min walk - 0.4 km
  • Lake Side Promenade - 9 min walk - 0.8 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 2 min walk
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪Tibits - ‬2 min walk
  • ‪JOE & THE JUICE - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪LUZ Seebistro - ‬3 min walk
  • ‪Heini - ‬2 min walk

About this property

Hotel Monopol

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 689 square feet (64 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the business-friendly Hotel Monopol. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 7 levels
  • 4 bars or lounges
  • Conference rooms
  • 689 sq ft of conference space
  • 64 sq. m of conference space
  • Built in 1899
  • Nightclub
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Monopol offers 79 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Uncovered parking on site (CHF 35 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: CHF 25 to 30 for adults and CHF 15 to 30 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Nightclub

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 689 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1899
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: CHF 100
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 January 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CHF 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 25 to 30 for adults and CHF 15 to 30 for children
  • Uncovered self-parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monopol
Hotel Monopol Lucerne
Hotel Monopol Hotel
Monopol Hotel
Monopol Lucerne
Monopol Swiss q Lucerne
Hotel Monopol Lucerne
Hotel Monopol Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Monopol?

Hotel Monopol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Monopol?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hotel Monopol on 17 May 2026 start from AU$665, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Monopol?

Yep, Hotel Monopol has an uncovered self car park for CHF 35.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Monopol?

The closest beach to Hotel Monopol is Seebad Eich (15.6 km).

Are there hot tubs in the rooms at Hotel Monopol?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Monopol serve breakfast?

Yep, continental breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Monopol?

No, Hotel Monopol does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Monopol?

Yep, you can grab a meal at Hotel Monopol's onsite restaurant.

What time are check-in & check-out at Hotel Monopol?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Monopol?

Cats and dogs are welcome at Hotel Monopol, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hotel Monopol Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 365 out of 750 reviews
Rating 8 - Good. 226 out of 750 reviews
Rating 6 - Okay. 96 out of 750 reviews
Rating 4 - Poor. 39 out of 750 reviews
Rating 2 - Terrible. 24 out of 750 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Staff were helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding place. Safe, clean, convenient fir travel, food, walking. Phenomenal stay !!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Ida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Front desk staff was friendly and it was just walking distance to the places of interest.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing location and helpful staff
Stayed 2 nights in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room in nice hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Ratna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean, spacious and has a great view of the Lucerne riverfront. It is very close to the Lucerne’s train stain (Hauptbahnhof) and the hotel has elevator. Breakfast is very good and the staffs are super friendly and helpful. Highly recommend this hotel when you visit Lucerne.
Stayed 1 night in Jan 2026

10/10 Excellent

Farasley, Largo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional location, spotless room and very friendly staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Kevin

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was slightly bigger than a prison cell. There was fecal matter on the rim of the toilet. The shower was either hot or cold. It was difficult to get warm water. Worst part, no place to pull up a car to the hotel and check in. You had to find a parking garage and drag your bags to the hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2025

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Breakfast omelets and custom eggs were dreadful. Worker didn’t understand much English, all was overcooked.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, good selection
Stayed 1 night in Dec 2025

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Theresa

Stayed 1 night in Nov 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. We were on the 6th floor. Only negatives I had is that the rooms itself are quite old. The window had a display light pointed right at it and the curtains barely hid the light at night. Most of the room was pretty bright due to this.
Stayed 2 nights in Nov 2025

8/10 Good

Lynda, Burradoo

Travelled with family
Liked: Cleanliness, amenities
Perfect location close to transport.
Stayed 3 nights in Nov 2025

8/10 Good

Agatha Cristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and the beds are very comfortable. The location is good, just beside Luzern central station. Within walking distance to chapel bridge, the waterfront and old town. Very accessible. Nice staff as well.. I will recommend this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Great room. Two big windows and plenty of space to open our suitcases. The bathroom was spacious and modern. Very helpful staff. They arranged dinner reservations, gave us tea while we waited for the room to be ready, had apples for guests to take, and made us feel so welcome. Location is excellent! So easy to get around. Steps away from underground shopping, trains, boats, and beautiful scenery!
Walked out of the train station (Luzern BH) and there is was!
View from our 5th floor window. The Alps!
Coming up from the underground shopping area. Easy to cross busy streets down there!
Stayed 2 nights in Nov 2025

6/10 Okay

Salma Hossam

Liked: Cleanliness
Stayed 7 nights in Nov 2025

6/10 Okay

Darwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Property is very outdated, carpets in the room were so dirty, couldn’t take shoes off. You could ask for slippers at the front desk though. But the bedding and bathroom were clean. There was some event happening during our stay, so it was impossible to sleep at night. In the morning there was garbage all over around the property. I would not stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent, room was clean. Right next to the train station and located next to old town.
Stayed 1 night in Nov 2025

10/10 Excellent

Minsheng

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and very clean The staff was very friendly and helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo Antonio, San Pedro Garza Garcia

Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
Stayed 1 night in Nov 2025