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Des Alpes Luzern

Property class: 3

Photo gallery for Des Alpes Luzern

A hotel with a prominent sign, multiple balconies with plants, and a reflection in the water.
A restaurant with stone walls, wooden flooring, and tables set for dining.
A riverside terrace with outdoor seating, a view of a historic building, and a tower in the background.
A stone building with a tower, a bridge over water, and a window reflecting the scene.
A formal dining room with a long table set for a meal, candles, and floral centerpieces.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
The current price is AU$345
includes taxes & fees
4 Nov - 5 Nov

Explore the area

View map
Furrengasse 3, Lucerne, 6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (14m²)

7.2 out of 10
Good
(10 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (14m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (14m²)

8.0 out of 10
Very good
(8 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m²)

A hotel room with a bed, a bedside table with a lamp, a wall-mounted mirror, and a bathroom with a sink and toiletries.

Double Room, Balcony, River View (12m²)

8.8 out of 10
Excellent
(11 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (21m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, Balcony, River View (21m²)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (16m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (16m²)

  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, City View (12m²)

A hotel room with a large bed, a desk, and a chair.

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (12m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (12m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, City View (10m²)

A modern hotel room with a large bed, two bedside tables with lamps, a flat-screen TV mounted on the wall, a small desk with a chair, and a window with curtains.

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, River View (16m²)

A double bed with two pillows, a bedside table with a lamp, and a small round table with fruit.

Double Room, Balcony, River View (16m²)

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (10m²)

A hotel room with a bed, bedside lamps, a nightstand, a mirror, and a wardrobe.

Double Room, Balcony, River View (10m²)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, River View (19m²)

A hotel room with a large bed, a desk, a chair, and a mirror.

Double Room, River View (19m²)

  • River view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (17m²)

A neatly made bed with white and patterned pillows, a bedside lamp, and a power outlet on the wall.

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, River View (12m²)

A hotel room with a large bed, a TV, a mirror, and a desk with a lamp.

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (17m², big balcony)

A hotel room with a large bed, two bedside tables, a wardrobe, a TV, and a mirror.

Double Room, Balcony, River View (17m², big balcony)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (14m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (14m², big balcony)

7.6 out of 10
Good
(4 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony, River View (12m², big balcony)

A hotel room with a large bed, bedside lamps, a flat-screen TV, a small table, and a window with curtains.

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Queen Bed, City View (10m²)

A hotel room with a bed, bedside lamps, a desk, and a chair.

Single Room, 1 Queen Bed, City View (10m²)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room, City View (9m²)

A hotel room with a desk, two lamps, a bedside table with fruits, and a bed with a pillow.

Single Room, City View (9m²)

  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, City View (10m²)

A hotel room with a bed, bedside table, chair, and a window with curtains.

Single Room, City View (10m²)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, City View (7m²)

A hotel room with a bed, bedside lamp, window with curtains, and a nightstand with a phone.

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Balcony, River View (14m²)

A stone building with a tower, a bridge over water, and a window reflecting the scene.

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, River View (9m²)

A view through a window of a stone tower and a bridge over water, with buildings in the background.

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(3 reviews)
  • River view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Lucerne

Des Alpes Luzern puts you in the heart of Lucerne, within steps of Chapel Bridge and Saint Peters Church. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 5-minute walk of this 3-property class Old Town Lucerne hotel include Rosengart Collection and Lucerne Town Hall.

What's nearby

  • Hertensteinstrasse - 2 min walk - 0.2 km
  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 2 min walk - 0.2 km
  • KKL Lucerne - 6 min walk - 0.6 km
  • Lake Side Promenade - 6 min walk - 0.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 175 min drive

Restaurants

  • ‪Mr. Pickwick Pub Luzern - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Bierliebe & Friends - ‬1 min walk
  • ‪Stadtkeller Swiss Folkore Restaurant - ‬2 min walk

About this property

Des Alpes Luzern

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Des Alpes Luzern.

This 3-star Lucerne hotel is smoke free.

  • 45 guestrooms or units
  • Conference rooms
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Des Alpes Luzern offers 45 accommodations with a safe and free newspapers. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
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The price is AU$308
includes taxes & fees
2 Nov - 3 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 25.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Des Alpes Luzern?

Des Alpes Luzern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Des Alpes Luzern?

As of 4 Oct 2026, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on 4 Nov 2026 start from AU$345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Des Alpes Luzern?

The closest beach to Des Alpes Luzern is Horw Seebadi (4.7 km).

Is there a free airport shuttle available at Des Alpes Luzern?

No, Des Alpes Luzern does not offer an airport shuttle service.

Is there a bar or restaurant at Des Alpes Luzern?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Des Alpes Luzern?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Des Alpes Luzern?

Cats and dogs are welcome at Des Alpes Luzern, with food and water bowls on offer.

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 535 out of 868 reviews
Rating 8 - Good. 221 out of 868 reviews
Rating 6 - Okay. 75 out of 868 reviews
Rating 4 - Poor. 21 out of 868 reviews
Rating 2 - Terrible. 16 out of 868 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay - highly recommend!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, excellent staff, great location. I would definitely recommend staying here when visiting Luzern.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping, restaurants and train station.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to everything! I would stay here again!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station, in the middle of old town, easy walk to everything
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a perfect location. The staff was wonderful and the room was lovely with a perfect view.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location cannot be beat. In the heart of old town luzern and on the river. The staff were friendly and helpful. A wonderful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the Hotel is stunning. Walkable area. I recommend their restaurant, it is very good, affordable and staff very nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Cute room. Friendly staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a beautiful location, the staff were lovely and accommodating, and the restaurant was excellent. My room was absolutely beautiful. I could not have been more thrilled with the stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hôtel and friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ideally located to walk the old part of the city and has easy access to train station and buses. Rooms were clean, and we had river view with excellent view of the Castle Bridge.
View from top of Mount Pilatus
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel. Easily accessible from the train station. A short 6 minute walk. In the middle of all the fun and overlooks the canal. Staff was friendly and attentive.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel close to everything ! The view from our room was breathtaking. The hotel staff was extremely friendly and helpful!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice room with good views and ample space
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our balcony! Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a food voucher which almost paid for breakfast. Nice perk!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view out of our balcony was spectacular! We loved staying here and enjoying coffee/breakfast with a view! The hotel has a wonderful restaurant right alongside the water. It was a wonderful time!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, beautiful hotel with very polite and friendly staff. Really enjoyed my time here and highly recommend whilst staying in Luzern. Situated in a perfect area, next to restaurants and shops.
Hotel Entrance
Hotel room
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No AC. Very difficult to enjoy your stay there.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025