See all properties
Save

Hotel Des Balances

4.0 star property
Riverwalk hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Des Balances

Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; French cuisine, al fresco dining
Breakfast, lunch, dinner served; French cuisine, al fresco dining
Romantic Suite, 1 King Bed, Balcony, River View

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Room service
The current price is AU$811
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
Weinmarkt, Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View

Queen Room For Single Use, City View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View

Double or Twin Room, River View

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
Shower/bath combination
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Junior Suite, River View

Junior Suite, River View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Hairdryer
  • 31 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

10.0 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Hairdryer
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 31 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Hotel Des Balances. Within steps you'll find Lucerne Town Hall and Rosengart Collection. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant Balances, serves French cuisine and is open for breakfast, lunch and dinner. Balances Lounge is the hotel's own bar, serving drinks along with light fare. 1970 square feet (183 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Old Town Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Lion Monument - 10 min walk - 0.8 km
  • Chateau Guetsch - 12 min walk - 1.0 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Rathaus Brauerei - ‬2 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk

About this property

Hotel Des Balances

Riverwalk hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby sitting area

AMERON Luzern Hotel Flora

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,003 reviews
The price is AU$367
includes taxes & fees
13 Oct - 14 Oct
AMERON Luzern Hotel Flora

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number KZV-SLU-000020

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Des Balances?

Hotel Des Balances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Des Balances?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 21 Sept 2025 start from AU$792.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Des Balances?

Yep, Hotel Des Balances has a self car park for CHF 35 per night.

Are there any beaches close to Hotel Des Balances?

The closest beach to Hotel Des Balances is Seebad Eich (15.2 km).

Does Hotel Des Balances serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Des Balances?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Des Balances?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Des Balances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Des Balances?

Furry friends are welcome at Hotel Des Balances, with food and water bowls on offer.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 666 out of 850 reviews
Rating 8 - Good. 146 out of 850 reviews
Rating 6 - Okay. 21 out of 850 reviews
Rating 4 - Poor. 8 out of 850 reviews
Rating 2 - Terrible. 9 out of 850 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic building with the most amazing location and view in Lucerne- right in the heart of old town! We couldn't get enough of the view of Jesuitkirche across the river and the chapel bridge from our private balcony. This was absolutely worth the money and we had a wonderful stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and views.
Stayed 2 nights in May 2025

8/10 Good

Vaishali, Long Grove

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location !
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of Lucerne with a lovely view of the river. Extremely helpful staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay! It was extremely comfortable, and the location was great. They even gifted us chocolates in our room upon arrival. I would recommend to stay there on a Saturday, so you can shop in the market for breakfast. Hotel breakfast is available, but I would pass on it, the strawberries I had from the market were the best I've ever eaten. If you drive, there are very clear instructions for how to arrive, as the road turns into pedestrian only. The rooms were very comfortable, and we loved the view from our balcony of the river and old city. Such a charming place with a very friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Ricardo de la

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Perfect location and great view. Great service. Nice rooms, restaurant and lobby.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ROSEMARY

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, nice location
Stayed 1 night in May 2025

10/10 Excellent

michaela, lenox

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Lucerne!!! Amazing view from our room and wonderful staff!! Dinner at testraunt was incredible!!!
Stayed 2 nights in May 2025

8/10 Good

wenli

Stayed 1 night in Apr 2025

10/10 Excellent

Klara, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is indeed an older property but itself kept pretty dated. It is done with elegance & great taste.
Stayed 1 night in May 2025

8/10 Good

Nam

Stayed 2 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Ruba

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is in a fantastic location right near all the shopping and restaurants. The staff was incredible, helpful and very friendly. The hotel itself could use some updating for the rates they charge.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with group
Liked: Amenities
Perfect location
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping, dining and train station
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Stayed 3 nights in Apr 2025

4/10 Poor

Nicole

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Stayed 2 nights in Mar 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service
Bathtub where shower is, is very hard to get in and out if you are a mature person. Step down to bathroom from bedroom also is an issue if you need to use bathroom in the middle of the night in the dark.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Stayed 1 night in Mar 2025

8/10 Good

Lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great but I didn’t like the breakfast service. The lady in the restaurant was very pushy. I wanted a la carte option but she pushed to buffet option. She may have meant to help but it didn’t come across right. Other than that, it’s a nice location and convenient.
Stayed 4 nights in Mar 2025