Relais & Chateaux - accommodation in Reims

The hotel looks like it is relatively newly built. The extensive breakfast is served upstairs, and guests can sit outside snd enjoy the gardens below. The facility was very clean, also. The staff was given four stars not 5 because there was a large group of deaf guests staying in the hotel when I was there, but the person at the front desk couldn’t communicate with them effectively because she knew no sign language. I acknowledge that’s a pretty specific skill set, but surely hotel management could have hired a sign language specialist temporarily for a couple days to ensure the group was taken care of.

We had a wonderful stay and would happily recommend this hotel. The location was excellent—within easy walking distance of numerous restaurants and attractions, with convenient parking nearby. Our room was spacious, bright, and exceptionally quiet, making it a relaxing place to unwind after a day of exploring Reims. The hotel is also just a short drive from many of the region's renowned Champagne houses, making it an ideal base for tastings and day trips. Everything was clean and comfortable, and the central location made it easy to enjoy the city on foot. We would definitely stay here again.

Y