Relais & Chateaux - accommodation in Reims

Excellent base to explore Reims and Champagne district. Near train station and many eating places/cafes. Walking distance to Cathedral and museum. Staff very helpful with taxis, transport, restaurants and champagne houses. Large public underground car park available, entrance is directly in front of hotel but care needed to navigate for a larger vehicle, due to concrete pillars. Bar and restaurant a little small but good atmosphere and met our needs. Would highly recommend this hotel for visitors to Reims.

its location 15min to centre

The location of this hotel is fantastic, and the staff were incredibly friendly and helpful—they even allowed us to drop off our baggage early before check-in, which we really appreciated. ​While the room was clean, it does need some attention. There were noticeable beverage stains on the walls opposite the beds, and some of the bathroom fixtures were loose. The room lighting also needs a rethink: there are no diffusers on the bulbs, making them uncomfortably bright, and the master switch controls everything, meaning it’s a "lights all on or all off" situation. Lastly, the in-room safe required a physical key that was not provided. ​A good stay overall, but fixing these maintenance issues would greatly improve the experience.