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Hotel Alex Johnson Rapid City, Curio Collection by Hilton

4.0 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Rooftop terrace
42-inch LCD TV with premium TV channels, TV
Lobby
Lobby
Presidential Suite, 2 Bedrooms | In-room dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Bar
The current price is AU$269
includes taxes & fees
29 June - 30 June

Explore the area

Map
523 6th St, Rapid City, SD, 57701
  • Main Street Square
    ‪1 min walk‬
  • The Monument Civic Center
    ‪9 min walk‬
  • South Dakota School of Mines and Technology
    ‪3 min drive‬
  • Rapid City, SD (RAP-Rapid City Regional)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed (with Sofa)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed (with Sofa)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Junior Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chairman, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed (Chairman, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Sofa bed
Pillow-top bed
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Wetbar)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Wetbar)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Sofa bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub (Bridal Suite)

Junior Suite, 1 King Bed, Jetted Tub (Bridal Suite)

Junior Suite, 1 King Bed, Jetted Tub (Bridal Suite)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Sofa bed
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

42-inch LCD TV with premium TV channels, TV

Suite, 2 Bedrooms

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
2 bedrooms
Premium bedding
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Bathtub

42-inch LCD TV with premium TV channels, TV

Suite, 2 Bedrooms, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
2 bedrooms
Premium bedding
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 Double Bed (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

About the area

Rapid City

A luxury stay in the heart of Rapid City awaits you at Hotel Alex Johnson Rapid City, Curio Collection by Hilton. Within steps you'll find Main Street Square and Art Alley. Highlights at this historic hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Vertex Sky Bar, is open for dinner. Paddy ONeills Irish Pub is the hotel's own pub, serving drinks along with dinner. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a 24-hour business centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute drive of this 4-property class Historic Rapid City hotel include Watiki Water Park and Black Hills National Forest.

What's nearby

  • Main Street Square - 1 min walk - 0.0 km
  • The Monument Civic Center - 9 min walk - 0.8 km
  • Dinosaur Park - 19 min walk - 1.7 km
  • South Dakota School of Mines and Technology - 3 min drive - 1.8 km
  • Monument Health - 4 min drive - 2.8 km

Getting around

  • Rapid City, SD (RAP-Rapid City Regional) - 16 min drive

Restaurants

  • ‪Armadillo's Ice Cream Shoppe - ‬9 min walk
  • ‪Grille - ‬10 min walk
  • ‪Firehouse Brewing Company - ‬1 min walk
  • ‪Pancheros Mexican Grill - Rapid City - ‬13 min walk
  • ‪Essence Of Coffee - ‬6 min walk

About this property

Hotel Alex Johnson Rapid City, Curio Collection by Hilton

Luxury hotel with 2 restaurants and bars/lounges
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury Hotel Alex Johnson Rapid City, Curio Collection by Hilton. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Rapid City hotel is smoke free.

  • 143 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1928
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
Hotel Alex Johnson Rapid City, Curio Collection by Hilton offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

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  • Free WiFi
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4.2 out of 5, Very good, 1,001 reviews
The price is AU$271
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Valet parking on site (USD 28.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Paddy ONeills Irish Pub
  • Vertex Sky Bar

Things to do

  • 24-hour gym
  • Piano
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250.00 per stay
  • Destination fee: USD 5.99 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12.00 per person
  • Airport shuttle fee per child: USD 12.00
  • Valet parking fee: USD 28.95 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alex Johnson
Alex Johnson Hotel
Alex Johnson Rapid City
Hotel Alex Johnson
Hotel Alex Johnson Rapid City
Hotel Alex Johnson Rapid City Curio Collection Hilton
Hotel Alex Johnson Curio Collection Hilton
Alex Johnson Rapid City Curio Collection Hilton
Alex Johnson Curio Collection Hilton
Hotel Alex Johnson Rapid City, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

Hotel Alex Johnson Rapid City, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

As of 23 June 2025, prices found for a 1-night stay for 2 adults at Hotel Alex Johnson Rapid City, Curio Collection by Hilton on 29 June 2025 start from AU$259.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

Yep, Hotel Alex Johnson Rapid City, Curio Collection by Hilton has valet parking with in/out privileges for USD 28.95 per day.

What makes Hotel Alex Johnson Rapid City, Curio Collection by Hilton a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Alex Johnson Rapid City, Curio Collection by Hilton.

Is Hotel Alex Johnson Rapid City, Curio Collection by Hilton family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hotel Alex Johnson Rapid City, Curio Collection by Hilton is a hit with families.

Is there a free airport shuttle available at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

Yep, Hotel Alex Johnson Rapid City, Curio Collection by Hilton has 2 restaurants.

What time are check-in & check-out at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Alex Johnson Rapid City, Curio Collection by Hilton?

Dogs are welcome at Hotel Alex Johnson Rapid City, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hotel Alex Johnson Rapid City, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Fast courteous srrvice
Stayed 1 night in Mar 2025

10/10 Excellent

LeAnn

Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a live band in the Irish Pub connected to the hotel. We requested a different room on Friday night and were moved immediately to a quieter room. However, that same room on Saturday night was loud as the live band was shaking the entire building. I went to the front desk to discuss this at 11pm, but that person was unable to do anything about it. The band finally quit at midnight. I don't have any complaint about the staff. However, there should have been someone on site to cut the music to a reasonable level.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly check in, quite and clean room. Love, they had a Starbucks, a pub. And walking distance to shops downtown. Only down fall was parking. Its free street from 6p - 7am. Other then that you have to pay a meter to park.
Stayed 3 nights in Mar 2025

6/10 Okay

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lorry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Feb 2025

10/10 Excellent

BROOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a suite with 2 doors One of the doors was nearly impossible to close If my son wasnt along, i wouldn't have been able to get it shut. It needs shaved or something. Certainly should have been determined prior to our stay. I am not old nor am I without muscle, this is really unacceptable.
Stayed 4 nights in Feb 2025

10/10 Excellent

Audrey

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great area. Super handy to stay where there is coffee and a bar. Parking can be tricky but the area has lots to offer.
Stayed 1 night in Feb 2025

10/10 Excellent

Nafiz alper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Tasha

Business traveller
Liked: Staff & service, room comfort

Counts Car Show Stay

There was a dried contact on the night stand, a bag of something unknown by the window, wristband on the floor by the bed from the previous person who must have stayed
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always excellent accomadations and service at the alex johnson. Love the atmosphere and staff at Vertex sky bar. I would recommend to everybody to stay at the Hotel Alex Johnson you will have a unbelievable experience there!
Stayed 1 night in Feb 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
history
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael Levi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Katina, Sturgis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. We will be back.
Stayed 1 night in Feb 2025

4/10 Poor

Tim

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is filthy and run down. Hilton should be ashamed and embarrassed to have their name on the property. It’s almost like they have abandoned ship and are unwilling to invest in upgrades that are urgently needed. A brand new Hyatt Place is opening as part of the Block Five development and Alex Johnson appears to have thrown in the towel. Having owned a commercial cleaning business for 35 years, I observed a couple of the housekeeping staff in lobby common areas. They are extremely poorly trained, unsupervised, unmotivated, and ill -equipped. We WILL NEVER return to this property even though we like the downtown location and it is the only 3-4 star property in town - although it should not be above 1 star in our opinion. Even the door to our room felt insecure with a gap of light coming through. A firm shoulder against the door would easily force it open. Never Again!
Stayed 1 night in Feb 2025

2/10 Terrible

Laura

Stayed 2 nights in Feb 2025

10/10 Excellent

britt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed
Stayed 2 nights in Feb 2025