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Hotel Patio Santiago

Property class: 4.5

Photo gallery for Hotel Patio Santiago

A gym with stationary bikes and treadmills, a large window, and a bench in the background.
A corridor with a glass ceiling, potted plants, and a sign indicating an evacuation route.
A rooftop terrace with outdoor seating, a glass table, and a view of a historic building with a red dome.
A hotel corridor with a wooden bench, potted plants, and a stone fountain.
An outdoor seating area with two sofas and two round tables, a glass water feature, and a view of a historic building with a red dome.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
40 Av. Luis Pasteur Sur Centro, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪3 min walk‬
  • Place, Zenea Garden
    ‪5 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪12 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room

A modern bedroom with a large bed, wooden headboard, and a built-in nightstand.

Deluxe Room

9.6 out of 10
Exceptional
(50 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

A modern hotel room with two beds, a wooden floor, a stone wall, and a ceiling light fixture.

Deluxe Double Room

9.6 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, Courtyard View

A modern outdoor seating area with two wicker chairs, a wooden table, and a potted plant.

Luxury Room, Courtyard View

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Querétaro

A luxury stay in the heart of Querétaro awaits you at Hotel Patio Santiago. Within steps you'll find Casa de la Zacatecana Museum and Plaza de Armas within a short 5-minute stroll. Highlights at this hotel include free breakfast (local cuisine), a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a rooftop terrace. Additionally, you'll find a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of airport drop-off service. .Attractions within a 15-minute drive of this 4.5-property class Downtown Querétaro hotel include Corregidora Stadium and Antea Lifestyle Center.

What's nearby

  • Plaza de Armas - 3 min walk - 0.3 km
  • Zenea Garden - 5 min walk - 0.5 km
  • Alameda Hidalgo Park - 9 min walk - 0.8 km
  • Aqueduct of Santiago de Querétaro - 12 min walk - 1.0 km
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 37 min drive

Restaurants

  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Breton - ‬2 min walk
  • ‪Santa Cecina - ‬1 min walk
  • ‪La Casita Guerrerense - ‬1 min walk
  • ‪El Mayor - ‬1 min walk

About this property

Hotel Patio Santiago

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness centre, a rooftop terrace, and a library are also featured at the luxury Hotel Patio Santiago. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 4.5-star Querétaro hotel is smoke free.

  • 43 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Hotel Patio Santiago offers 43 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per day, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Patio Santiago Hotel
Hotel Patio Santiago Querétaro
Hotel Patio Santiago Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Patio Santiago?

Hotel Patio Santiago offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Hotel Patio Santiago a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Patio Santiago.

Does Hotel Patio Santiago serve breakfast?

Yep, free local cuisine brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Patio Santiago?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Patio Santiago?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Patio Santiago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Patio Santiago?

Dogs are welcome at Hotel Patio Santiago, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 20 kg per pet.

Hotel Patio Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 636 reviews
Rating 8 - Good. 85 out of 636 reviews
Rating 6 - Okay. 26 out of 636 reviews
Rating 4 - Poor. 17 out of 636 reviews
Rating 2 - Terrible. 13 out of 636 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel near all Queretaro’s Historic highlights. Stayed here with family one night as we drive through.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hidden gem
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Hotel Patio Santiago. The location is great and the staff are amazing. Beautiful property in the heart of the city.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to the staff and restaurant everything was amazing
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and rooms were very well maintained. The hotel is about a three minute walk to the beautiful Plaza de Armas where there are restaurants, shops, or you can simply relax and enjoy the scene. Highly recommend this hotel as it is centrally located.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff in a great location just off the plaza. We will definitely be back!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean and great location for shopping and restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , super nice, elegant and great staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I would definitely stay there again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Definitely recommend the place property and rooms are very clean. Welcome back to stay here just love it.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an architectural tour of force… A contemporary adaptation of a Colonial property that presents the best of both worlds. Really fine Stonework in public areas in the new parts. The included breakfast was à la carte and excellent. Personnel were gracious and professional at every turn. What a great place to stay in the heart of the historical center.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose Luis was very helpful and kind as well as the rest of the staff we never got to meet Francis our guest keeping but she did an amazing job. Everything was very delicious to breakfast and lunch and everything at a walkable distance. Great staff and customer service and it smelled nice as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! Upon arrival they greeted us at the door and carry our language once in the check in desk they provided us with refreshing water, it was delicious. Personal is very attentive to guess questions and needs. When we were checking out, the lady on the desk call an Uber for us. Excellent hotel, location and personal.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located in the old city center where there is a restaurant about every half blocks and endless sites to see. The staff was knowledgable and could not have been more helpful. Unfortunately, I was there for only two nights but I would love to spend more time in the city and I would certainly choose this hotel again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a very pretty and hospitable hotel. Liked breakfast with Esteben
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and hotel, nice sheets and bedding, lovely cafe, wonderful staff, great location!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The place modern, clean was conveniently located near the places I wished to visit.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved this hotel! I would come back The staff is awesome The facilities are beautiful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel! Spacious and spotless rooms, wonderful staff, central location. We'll definitely be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Excelente Hotel!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Stayed 4 nights in Feb 2026