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Casa Santiago Hotel Boutique

3.5 star property

Photo gallery for Casa Santiago Hotel Boutique

Terrace/patio
Exterior
Reception
Business Room
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is AU$158
includes taxes & fees
25 May - 26 May

Explore the area

View map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Business Room

Business Room

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Room

Luxury Room

Luxury Room

10.0 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Querétaro

Casa Santiago Hotel Boutique puts you in the heart of Querétaro, within steps of Querétaro Regional Museum and San Francisco Temple. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A relaxing visit to Spa Santiago can include hot stone massages and sports massages. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and noon. .Attractions within a 10-minute drive of this 3.5-property class Downtown Querétaro hotel include Aqueduct of Santiago de Querétaro and Corregidora Stadium.

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
  • Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 38 min drive

Restaurants

  • ‪Hank's Querétaro - ‬2 min walk
  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪Gorditas Del Portal - ‬2 min walk
  • ‪San Miguelito - ‬2 min walk

About this property

Casa Santiago Hotel Boutique

Casa Santiago Hotel Boutique offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Casa Santiago Hotel Boutique.

This 3.5-star Querétaro hotel is smoke free.

  • 19 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 850 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 310 for adults and from MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Casa Santiago Hotel Boutique?

Casa Santiago Hotel Boutique offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa Santiago Hotel Boutique?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Casa Santiago Hotel Boutique on 25 May 2026 start from AU$158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Casa Santiago Hotel Boutique?

Yep, Spa Santiago is available for guests. You'll enjoy services like hot stone massages.

What makes Casa Santiago Hotel Boutique a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Casa Santiago Hotel Boutique.

Does Casa Santiago Hotel Boutique serve breakfast?

Yeah, cooked-to-order breakfast is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Casa Santiago Hotel Boutique?

No, Casa Santiago Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Santiago Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Santiago Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is noon.

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 238 reviews
Rating 8 - Good. 31 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 5 out of 238 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Roozbeh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, great location. Food at the restaurant was great!
Stayed 2 nights in Feb 2026

10/10 Excellent

Griselda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and great location
Stayed 2 nights in Jan 2026

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and walking distance to city center.
Stayed 3 nights in Jan 2026

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Stayed 2 nights in Jan 2026

4/10 Poor

Yolanda

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Las instalaciones están bien! La ubicación excelente!! Solo un pequeño detalle que no me dejó darle las 5 estrellas! Al llegar nos instalamos y después nos salimos a caminar y al regresar nos dimos cuenta que el refrigerador no funcionaba!! Por lo que al día siguiente se lo comentamos al recepcionista y dijo que lo iban a checar pero nunca lo hicieron! Y eso es algo que no debería de pasar ya que la mayoría de los turistas al regresar a descansar nos llevamos algo para tomar y pues queremos que estén frías las bebidas que compramos!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Stayed 1 night in Jan 2026

10/10 Excellent

Elva JANET TORRES Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nos encantó el lugar, centrico, seguro y limpió y el personal muy atento. Me hubiese gustado que tuvieran secadora en el baño. Gracias
Stayed 6 nights in Jan 2026

2/10 Terrible

Yadira

Liked: Cleanliness
While the room and the hotel was fine, there was a very loud noise coming from above the room and it keep me awake at night.
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Limpio , excelente servicio y ubicación. Aquí regreso seguramente.
Stayed 2 nights in Jan 2026

10/10 Excellent

Silvia

Stayed 1 night in Jan 2026

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, instalaciones y ubicación.
Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Stayed 1 night in Jan 2026

10/10 Excellent

Cristian

Stayed 1 night in Jan 2026

8/10 Good

joshua

Stayed 3 nights in Dec 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Cesar

Stayed 1 night in Dec 2025

10/10 Excellent

Jose, Guatemala

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel had a strange banging noise at night, almost like a pipe hitting the wall. It was pretty distracting and made it hard to sleep. The worst part is that the front desk already knew about this issue and never mentioned it. Aside from that, the room was nice enough and the hotel was in a great location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025

8/10 Good

Estefany

Stayed 3 nights in Nov 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025

6/10 Okay

liz

Travelled with family
Liked: Cleanliness, property conditions & facilities
I loved that the property was close to everything. However, when I arrived, the hotel host was busy chatting with the onsite restaurant staff. Even after greeting us, she mentioned she wasn’t ready to check us in and had to finish other tasks first. We also noticed that the bathroom windows didn’t lock. When I asked about it, I was told they were all broken and not to worry because there were cameras on the property. That didn’t make me feel very secure. Lastly, the on-site restaurant was a huge disappointment—save your money and time. Overall, not the best first impression. 0/5 stars
Stayed 2 nights in Oct 2025

10/10 Excellent

edgar

Stayed 1 night in Oct 2025