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Hotel Florencia

Property class: 3

Photo gallery for Hotel Florencia

A spacious lobby with a central seating area, large windows, and a restaurant in the background.
A swimming pool surrounded by green chairs and lush plants.
A buffet with various food items and a bar area.
A bedroom with a large bed, a wooden desk, a television, and a large window offering a view of the outdoors.
A hotel room with a large bed, a small table, and a chair near a window with a view of the outdoors.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$104
includes taxes & fees
2 Sept - 3 Sept

Explore the area

View map
Av. Prolongacion Zaragoza 101, Col Jardines de Hacienda, Querétaro, QUE, 76180
  • Place, HILVANA Shoe & Fashion Outlet
    ‪10 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪15 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪19 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪57 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, wooden headboard, two bedside tables, and a view of a cityscape through a window with yellow curtains.

Superior Room, 1 King Bed

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair. There is a large window with curtains, and a view of buildings outside.

Standard Double Room, 2 Double Beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, a wooden chair, a desk, and a small table.

Junior Suite, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Standard Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Superior Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two single beds, a wooden desk, a chair, and a small table.

Standard Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Room

Desk, free WiFi, bed sheets

Room

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room

Desk, free WiFi, bed sheets

Room

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for ESTANDAR DOBLE

A hotel room with two beds, a desk with a chair, a television, and a large window with curtains.

ESTANDAR DOBLE

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Querétaro

At Hotel Florencia you'll be 1.5 km (0.9 mi) from Galerías Querétaro Shopping Center and 3 km (1.9 mi) from Autonomous University of Querétaro. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a terrace. Each morning buffet breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this 3-property class Downtown Querétaro hotel include Alameda Hidalgo Park and Josefa Ortiz de Domínguez Auditorium.

What's nearby

  • HILVANA Shoe & Fashion Outlet - 10 min walk - 0.9 km
  • Galerías Querétaro Shopping Center - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 19 min walk - 1.6 km
  • Josefa Ortiz de Domínguez Auditorium - 12 min drive - 5.7 km
  • Aqueduct of Santiago de Querétaro - 13 min drive - 5.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 40 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Café Mi Delirio - ‬12 min walk
  • ‪Pizzería La Tómbola - ‬16 min walk
  • ‪Cenaduría Irma - ‬10 min walk
  • ‪Vips - ‬17 min walk

About this property

Hotel Florencia

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Florencia. Free self parking is available.

This 3-star Querétaro hotel is smoke free.

  • 73 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Florencia offers 73 air-conditioned accommodations with complimentary bottles of water and free toiletries. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 200 for adults and from MXN 140 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Florencia Queretaro
Hotel Florencia
Hotel Florencia Queretaro
Hotel Florencia Hotel
Hotel Florencia Querétaro
Hotel Florencia Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Florencia?

Hotel Florencia offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Florencia?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Florencia on 2 Sept 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Florencia?

Yep, Hotel Florencia has a free self car park.

Does Hotel Florencia have a pool?

Hotel Florencia has an outdoor pool. The pool is open 8:00 AM to 9:00 PM.

Does Hotel Florencia serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 1:00 PM.

Is there a free airport shuttle available at Hotel Florencia?

No, Hotel Florencia does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Florencia?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Florencia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Florencia?

No, only service animals are allowed.

Hotel Florencia Reviews

Reviews

6.8
Rating 10 - Excellent. 142 out of 648 reviews
Rating 8 - Good. 195 out of 648 reviews
Rating 6 - Okay. 136 out of 648 reviews
Rating 4 - Poor. 85 out of 648 reviews
Rating 2 - Terrible. 90 out of 648 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising, so hot in the room
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2024
Verified review

6/10 Okay

Laura

Disliked: Amenities
They hard mattresses and pillows are incomfortable to rest on, they facilites, in general, require maintenance.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Prof.

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
0
Stayed 1 night in Mar 2023
Verified review

4/10 Poor

Araceli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not warm water for the shower. Some light bulbs were defective. The remote control had to be replaced four times.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Manuel

Liked: Staff & service, property conditions & facilities
I am torn regarding the review that I want to give to this hotel. First it looks like an abandoned hotel from a video game or a movie. Which is scary but at the same time thrilling. It's a very safe place to be honest and the staff were nice. Its is cheap but not crappy, just old. I was a little scared just because it looks abandoned however once that I was over my prejudices it was a nice stay. The room was very spacious, quiet and clean. They told me at reception that they didn’t have hot water, but I took a shower and the water was hot. I definitely would stay there again and would take some creepy pictures in the process. If you have a twisted sense of humor like I do, you would love it.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Jorge alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in May 2026
Verified review

6/10 Okay

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel está bonito pero las instalaciones están deterioradas, guarda un olor como a humedad o Moo
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Karina

Liked: Cleanliness
El personal no es tan amable y en algunas ocasiones se notaba que no estaban informados de los trámites porque tardaban mucho en resolver
Stayed 5 nights in Dec 2025
Verified review

6/10 Okay

Lucrecia Ceja

Liked: Cleanliness, staff & service
El hotel es lindo y áreas muy amplias, personal muy amable, pero le falta muuuucho mantenimiento, alfombras rotas, el baño olía a drenaje, y el desayuno apenas tibio.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, property conditions & facilities, room comfort
Todo muy bien
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Enrique Arturo

Disliked: Cleanliness, property conditions & facilities
La habitación estaba muy descuidada, la alfombra se veía sucia, tenía restos de basura, el edredón estaba roto y tenía manchas amarillas, toallas viejas, en el baño había basura en el bote antes de usarlo y lo peor fue encontrar cabellos en las sábanas y en las almohadas, decidimos irnos.
El edredón estaba viejo, roto y amarillento.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities
Personal amable, habitación limpia. El único detalle fue que el agua caliente tardaba mucho en salir. Y como no hay que ser desperdiciados y menos con el agua, pues tocó baño de agua fría. Lo demás muy bien.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

BEATRIZ

Disliked: Cleanliness, staff & service
Me hospede dos noches ya que tenia un congreso y el lugar es ideal por cercania, al llegar en la noche nos dimos cuenta que las sabanas,cobija efredon etc estaba sucios (no cambiaron nada del hospedaje anterior) hicimos nuestra queja en recepcion pero solo nos llevaron unas almohadas limpias... y lo demas ? Le importo nada ademas el chico alto de recepcionista muy grosero. No lo recomiendo
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Sonia

Liked: Cleanliness, staff & service
Para los costos que cobra el hotel le hace falta mantenimiento en instalaciones, la habitación que le tocó a mis papás olía fuertemente a caño, las cobijas que te ponen en están rotas la caja fuerte no funciona los refrigeradores viejos y medio enfrían.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities
La habitación de muy buen tamaño, buen higiene y el personal es amable.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Ameli

Disliked: Cleanliness, amenities, property conditions & facilities
NO HABIA AGUA CALIENTE EN NINGUN DIA YBEN NINGUNA HABITACION VENDEN UN SERVICIO FALSO
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

LUIS EDWAR

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía mal olor, no había papel en el baño y las almohadas están sucias
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Jose Salvador

Disliked: Cleanliness
Falta mantenimiento y limpieza a detalle
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel sencillo, no se parece a las fotos. Las habitaciones son oscuras, viejas y el baño en mal estado, en general las instalaciones están desgastadas, sucias y algo abandonadas. Positivo es que están insonorizadas y no se escucha nada del exterior al igual que cuentan con estacionamiento gratis.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

MANELY

Liked: Staff & service
El agua para bañar estaba de fría a media tibia…
Stayed 1 night in Oct 2025
Verified review

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Jamás me salió agua caliente en la regadera
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Guillermo

Todo bien
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Si
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y muy agradable
Stayed 1 night in Oct 2025