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Hotel Casa Once

Property class: 3.5

Photo gallery for Hotel Casa Once

A courtyard with outdoor seating, potted plants, and an arched doorway leading to a building.
A bedroom with a stone wall, a large bed, a bench, and a mirror.
A stone building with a double wooden door and a potted plant beside it.
A hallway with a stone wall, a wooden door, and a bathroom with a sink and towels.
An outdoor pool area with a table and chairs, a hot tub, and a door marked with the number 14.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Room service
The current price is AU$156
includes taxes & fees
21 Aug - 22 Aug

Explore the area

View map
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
  • Place, Plaza de Armas
    ‪2 min walk‬
  • Place, Zenea Garden
    ‪3 min walk‬
  • Place, Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

A hotel room with two beds, a stone wall, a television, and a door.

Deluxe Double Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A bedroom with a stone wall, a bed with pillows, a bench, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed

A bedroom with a stone wall, a large bed with white and blue bedding, a fluffy white rug, and two chairs.

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, a wardrobe, a TV, and a stone wall.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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  • Pool
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The price is AU$122
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29 Aug - 30 Aug
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About the area

Querétaro

Hotel Casa Once puts you in the heart of Querétaro, within steps of Ignacio Mena Rosales House of Culture and Church of the Congregation of Our Lady of Guadeloupe. Highlights at this Colonial hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and spa services. Each morning free local cuisine breakfast is offered between 7:00 AM and 11:00 AM. .Attractions within a 10-minute drive of this 3.5-property class Downtown Querétaro hotel include Aqueduct of Santiago de Querétaro and Corregidora Stadium.

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 km
  • Zenea Garden - 3 min walk - 0.3 km
  • Querétaro Cathedral - 10 min walk - 0.9 km
  • Alameda Hidalgo Park - 12 min walk - 1.0 km
  • Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 39 min drive

Restaurants

  • ‪El Mesón de Chucho El Roto - ‬4 min walk
  • ‪Restaurante 1810 - ‬4 min walk
  • ‪El Jardin De Azu - ‬2 min walk
  • ‪Alquimia Bar - ‬2 min walk
  • ‪Los Compadres - ‬3 min walk

About this property

Hotel Casa Once

Free breakfast is served daily. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Hotel Casa Once.

Smoking is allowed in designated areas at this Colonial Querétaro hotel.

  • 13 guestrooms or units
  • 2 levels
  • 2 buildings
  • Local cuisine
  • Breakfast available (free)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
Hotel Casa Once offers 13 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Smart televisions come with cable channels and Netflix. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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A corridor with a glass ceiling, potted plants, and a sign indicating an evacuation route.
Hotel Patio Santiago
Downtown Querétaro
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 574 reviews
The price is AU$169
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Colonial architecture
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • 14 private bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro

Frequently asked questions

What is the cancellation policy at Hotel Casa Once?

Hotel Casa Once offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa Once?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Once on 21 Aug 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Hotel Casa Once?

There's no onsite spa, but this property does offer services like massages.

Does Hotel Casa Once have a pool?

Hotel Casa Once has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 10:00 PM.

Does Hotel Casa Once serve breakfast?

Yeah, our travelers highly rate the free local cuisine brekkie here! Served daily between 7:00 AM and 11:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hotel Casa Once?

No, Hotel Casa Once does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Once?

Check-in begins at 1:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Once?

No, pets are not allowed.

Hotel Casa Once Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 276 out of 324 reviews
Rating 8 - Good. 33 out of 324 reviews
Rating 6 - Okay. 6 out of 324 reviews
Rating 4 - Poor. 5 out of 324 reviews
Rating 2 - Terrible. 4 out of 324 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service
Hotel was very clean and charming. Breakfast was delicious and staff very helpful. I would definitely stay again next time I am in Querétaro.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ranka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a hidden gem in the center of town! A boutique hotel with modern furnishings, beautiful shower and gorgeous patio to enjoy the make-to-order breakfast. The hospitality was superb. We’d stay here again without hesitation
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lorelle M

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location, perfect amenities.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

lizette

Liked: Cleanliness, amenities
Amazing hotel
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Joe and Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel in historic district
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, great customer service
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Jimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, would highly recommend!
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent at Casa Once!
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Barbara

Liked: Cleanliness, property conditions & facilities
Very good value compared to other small hotels in Queretaro. Needed to coordinate arrival time as owner is stretched between two small properties. Excellent beds and quiet yet near center.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

yarong

Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable, the courtyard was clean and charming, and there was no noise.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, enjoyed breakfast.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Tashina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, wonderful staff, walkable location
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Hotel Casa Once's unassuming entrance leads to a charming and comfortable hotel with a very pleasant staff. The location is steps away from the flow of the district. A peaceful stay in a lovely city.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central in the historic district. Wonderful staff, they made our stay very pleasant. I highly recommend this hotel .
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cosy place at a very good location
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & serene within walking distance to market and good restaurants.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

RIchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully large and comfortable room and bath. Small property, friendly staff, tasty breakfast.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short but very pleasant and enjoyable stay. I would stay here again.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Casa Once. Rooms are big, bed very comfortable, well appointed large bathroom, beautiful towels, great breakfast and lovely staff.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager & staff. Great location.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hidden Gem~. Highly recommend them and we will be back,
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

mervin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edwardo and staff are amazing Great courtyard and breakfast Cute clean and felt like home
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

LUIS ALBERTO MARISCAL

Liked: Cleanliness, staff & service, property conditions & facilities
todo excelente
Stayed 1 night in Jun 2025