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Hostal Hielo Sur

3.0 star property

Photo gallery for Hostal Hielo Sur

Free daily continental breakfast
Interior detail
Standard Triple Room
Hallway
Front of property – evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Room service
The current price is AU$99
1 July - 2 July

Explore the area

View map
Avenida Espana, 247, Punta Arenas, 6212557
  • Place, Santuario Maria Auxiliadora
    ‪9 min walk‬
  • Place, Punta Arenas Cemetery
    ‪10 min walk‬
  • Place, Palacio Sara Braun
    ‪15 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 25 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Punta Arenas

At Hostal Hielo Sur you'll be within just a 10-minute stroll of Maggiorino Borgatello Museum and Santuario Maria Auxiliadora. Highlights at this hostal include free continental breakfast, a restaurant and free self-parking. .This smoke-free hostal offers free WiFi in public areas, a 24-hour front desk and free newspapers in the lobby. Additionally, you'll find laundry facilities, tour/ticket assistance and luggage storage. Each morning free breakfast is served. .Sights within a 15-minute walk of this Punta Arenas hostal include Punta Arenas Cemetery and Cementerio Municipal.

What's nearby

  • Santuario Maria Auxiliadora - 9 min walk - 0.8 km
  • Punta Arenas Cemetery - 10 min walk - 0.9 km
  • Cerro la Cruz Viewpoint - 14 min walk - 1.2 km
  • Palacio Sara Braun - 15 min walk - 1.3 km
  • Plaza Munoz Gamero - 17 min walk - 1.4 km

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Entre Ollas Y Sartenes - ‬7 min walk
  • ‪La Mona Crespa - ‬7 min walk
  • ‪Pizzeria Viale - ‬10 min walk
  • ‪Café Cirano - ‬6 min walk
  • ‪Dino's Pizza - ‬9 min walk

About this property

Hostal Hielo Sur

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hostal Hielo Sur also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Punta Arenas hostal is smoke free.

  • 12 guestrooms or units
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • No smoking on site
  • Dining venue
Hostal Hielo Sur offers 12 accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Punta Arenas hostal provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
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3.9 out of 5, Good, 83 reviews
The price is AU$110
1 July - 2 July
Hostal Cordillera

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Hostal Hielo Sur Punta Arenas
Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal
Hostal Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal Punta Arenas

Frequently asked questions

What is the cancellation policy at Hostal Hielo Sur?

Hostal Hielo Sur offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hostal Hielo Sur?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at Hostal Hielo Sur on 1 July 2026 start from AU$99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hostal Hielo Sur?

Yep, Hostal Hielo Sur has a free self car park.

Does Hostal Hielo Sur serve breakfast?

Sure does, complimentary continental brekkie is served daily.

Is there a free airport shuttle available at Hostal Hielo Sur?

No, Hostal Hielo Sur does not offer an airport shuttle service.

Is there a bar or restaurant at Hostal Hielo Sur?

Yep, you can grab a meal at Hostal Hielo Sur's onsite restaurant.

What time are check-in & check-out at Hostal Hielo Sur?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hostal Hielo Sur?

No, pets are not allowed.

Hostal Hielo Sur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our time in time lovely hostel😊
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Verified

6/10 Okay

Francis

Liked: Staff & service, amenities, property conditions & facilities
Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for our needs

Easy to store luggage for extra time. walking distance to town.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Breakfast included. We love it.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Gaetan

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified

2/10 Terrible

Margot

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Russ

Disliked: Staff & service, property conditions & facilities

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Stayed 1 night in Jan 2025
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal

Bien, en líneas fenerales
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Rodolfo

Liked: Property conditions & facilities

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción.

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El equipo muy profesional y excelente servicio.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not trustworthy hotel不守信用的西羅蘇爾青年旅舍

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. They had a blow dryer in the bathroom which was awesome
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bom para passar a noite

Bom hostel para pernoitar no caminho para torres de paine.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Angelo

Disliked: Staff & service, property conditions & facilities, room comfort

Bof, mais vraiement bof

Hôtel vetuste presque délabré avec des chambres au comfort ridicule Ok pour une nuit. Plus c'est suicidaire Le personnel est très gentil et Punta Arenas vaux la peine.....
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Whitney

Stayed 1 night in Dec 2025
Verified

6/10 Okay

Josinaldo

Stayed 8 nights in Dec 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024