4/10 Poor
Shari-Lee, Port Alberni
Travelled with family
15 Nov 2025
Disliked: Amenities, property conditions & facilities
First room was on 3 rd floor, with no wifi.
Second room had the worst mold smell ever, plus shower drain was clogged and flooded the room, the safe was broken and the AC cut out
They charged me an extra $450. USD to move to another room
3rd room was nicer.
Food was recycled , if we had it one night we ate it incorporated into other dishes for a couple days after.
The beach was awful, a small strip down an ally where you are accosted by at least 30 different venders, the water was so rough there I tried to swim, got knocked down and couldn’t get back up without two strangers help
The pool was ok first thing in the morning but by noon it was a human cess pool, crap that looked like vomit floating on the surface and when we swam clumps of human hair would get caught up in our fingers, just GROSS!
I’m typing on my iPad but I am going to complain to Expedia.ca and I have pics on my phone to back it up.
Also False advertising, was told there’s a games room with pool table etc. NOT, also a weight/ exercise room …does not exist, it’s a lie,
I am so disappointed, this was a very important trip and it was ruined by a shoddy outdated dilapidated place.
The final straw was the last day, I had a put in a request the night before for a porter to help with our bags…we waited and waited , finally struggled with them ourselves ( two little old ladies) up and down stairs etc….
Terrible service, would Never recommend to anyone I liked.
Shari-Lee
Stayed 15 nights in Oct 2025
