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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Property class: 4

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
An indoor dining area with tables and chairs, surrounded by lush greenery and hanging plants.
A building with multiple balconies, lush greenery, and a large wooden wheel.
A spacious room with a high wooden ceiling, a central island with a sink, and a large painting on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • All-inclusive
  • Spa
  • Air-conditioning
  • Business services
The current price is AU$223
includes taxes & fees
7 Oct - 8 Oct

Explore the area

View map
Blvd. Francisco Medina Ascencio #2699, Puerto Vallarta, Jalisco, 48333
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, La Isla
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room Two Double Beds

A hotel room with two beds, a dining area, a TV, and a balcony with a view.

Superior Room Two Double Beds

8.4 out of 10
Very good
(29 reviews)
  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Room

Double Room Standard

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard

Room

Room Standard

7.6 out of 10
Good
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Room

Room Standard

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King

A hotel room with a bed, bedside tables, a nightstand, a mirror, and a door leading to another room.

Standard King

8.0 out of 10
Very good
(64 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

A hotel room with two beds, a dining table, a chair, a lamp, and a view of the outside.

Standard Triple Room - with a double bed

7.8 out of 10
Good
(47 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior King Bed

A hotel room with a bed, a desk, two chairs, a table, a lamp, and a painting.

Superior King Bed

7.2 out of 10
Good
(20 reviews)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

A hotel room with two single beds, a nightstand with a lamp, a wooden headboard, and a small mirror on the wall.

Standard Room Two Double Beds

7.2 out of 10
Good
(22 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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4 Oct - 5 Oct
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About the area

Puerto Vallarta

An all-inclusive stay in Puerto Vallarta awaits you at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive. Within just a 10-minute stroll, you'll find popular attractions like Bay of Banderas and Cruise Ship Terminal. Highlights at this beach hotel include 3 restaurants, an outdoor swimming pool and a poolside bar. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with reflexology and mani/pedis. The buffet restaurant, Los Portales Restaurant, serves Mexican cuisine and is open for breakfast, lunch and dinner. Cascada Bar is the hotel's own bar. Enjoy the kids' swimming pool and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of a free beach shuttle. .Attractions within a 10-minute drive of this 4-property class Hotel Zone hotel include Malecon and Los Muertos Pier.

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Puerto Mágico - 3 min walk - 0.3 km
  • Playa de Oro - 3 min walk - 0.3 km
  • La Isla - 7 min walk - 0.6 km
  • Plaza Caracol - 16 min walk - 1.3 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 13 min drive

Restaurants

  • ‪Food Park PV - ‬3 min walk
  • ‪Jardin Del Sol "Restaurante - ‬5 min walk
  • ‪Talavera - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McCarthy’s - ‬5 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive such as an outdoor pool and a children's pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a garden and a terrace.

This 4-star Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with a safe and an iron/ironing board. Beds feature down duvets. 32-inch LED televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

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11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

What is the cancellation policy at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

As of 30 Sept 2026, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on 7 Oct 2026 start from AU$223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Yep, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is a short 5-minute walk from Hotel Zone Beach.

Is there a spa on site at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

There's no onsite spa, but this property does offer services like facials as well as deep-tissue massages.

Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is a hit with families.

Is there a free airport shuttle available at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?

No, pets and service animals are not allowed.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 167 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s a family hotel
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness
We really enjoyed our stay, and the price was just right.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

The staff was excellent
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing foid and drinks and love the peaceful nights
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a Mexican experience. Nothing fancy just old Mexican charm. Our first ever hotel zone stay. Much prefer the romantica zone!
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experince! Everyone was very helpfull and we had an amazing family vacation!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and the whole place had a nice charm about it. The buffet was nice and the service was excellent .
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool , beach is a small walk away
Stayed 14 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, nice pool
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c worked excellent other than a very bad musty moldy odor,the meals and restaurant were excellent and the cleaning staff were very efficient.Also the massage in the spa was very good
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! We loved everything about this hotel! The rooms, the food, the staff all excellent in a very relaxed atmosphere. We will be back!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great service. Would stay here again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shops and boat docks very close. Pool restaurant and bar were excellent! Friendly staff & good food.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The clean room, great staff, good food and drinks
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very charming hotel very clean and friendly staff
Stayed 14 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Room was clean, staff nice .. breakfast good Pool nice and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A really great place to visit an amazing atmosphere great food and an overall great time⭐️⭐️⭐️⭐️⭐️
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband stayed there as a solo traveler and was very pleased with the staff accommodating his concerns. He liked the pool area and the location. And said the food was decent. pretty sure he would stay there again.
Stayed 11 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and helpful. Always enjoy our time spent at this resort.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome, setting was great.
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I brought my family of 5 and met with 2 other families for Spring Break week.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Very traditional. A great change from the typical all inclusive
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Rooms were a bit on the warm side, ac was working just the hall ways stay hot so it does not let the rooms stay cooler, food in the restaurant was ok, just repetitive almost everyday. Over all it was ok. Located in area we like. And not to expensive
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Service was excellent, food was amazing. I loved the pool and the restaurants. Rooms were ok, our bathroom door knob did not work, this was reported to staff but couldn't get to fix the issue. A couple ofbed sheets were permanently stained they should have been discarded.
Stayed 2 nights in May 2026

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