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Grand Palladium Vallarta Resort & Spa - All Inclusive

5.0 star property

Photo gallery for Grand Palladium Vallarta Resort & Spa - All Inclusive

Exterior
Creator video - submitted by Alyssa Knight Studio
Restaurant
Exterior
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is AU$454
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
Carretera Punta de Mita Km 11.5, Bahia de Bandearas, Punta de Mita, NAY, 63734
  • Place, Punta de Mita Beach
    ‪3 min drive‬
  • Place, El Anclote Beach
    ‪5 min drive‬
  • Place, Punta de Mita Sea Pool
    ‪5 min drive‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪52 min drive‬

Room options

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 4

View all photos for Room Deluxe with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Garden View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 2

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 4

View all photos for Room Deluxe with Sea View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Sea View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Junior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Junior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

8.4 out of 10
Very good
(8 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

Family Selection Junior Suite Garden View

7.8 out of 10
Good
(20 reviews)
  • Garden view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, Oceanfront (View)

Deluxe Room, Oceanfront (View)

Deluxe Room, Oceanfront (View)

7.6 out of 10
Good
(19 reviews)
  • Beach view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Panoramic Ocean View

Deluxe Panoramic Ocean View

Deluxe Panoramic Ocean View

7.8 out of 10
Good
(28 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Ocean View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 2

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 3

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 4

Room Deluxe with Ocean View

  • 31 sq m
  • Sleeps 3

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 1

View all photos for Room Deluxe with Panoramic View

Down duvets, memory-foam beds, free minibar, in-room safe

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 2

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 4

Room Deluxe with Panoramic View

  • 31 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 1

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 2

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 3

View all photos for Suite Superior with Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Suite Superior with Garden View

  • 38 sq m
  • Sleeps 4

View all photos for Deluxe Garden View

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Garden View

8.4 out of 10
Very good
(64 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Garden View Single use

Down duvets, memory-foam beds, free minibar, in-room safe

Deluxe Garden View Single use

  • Garden view
  • 31 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Ocean View

Deluxe Ocean View

Deluxe Ocean View

7.6 out of 10
Good
(39 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

About the area

Punta de Mita

A luxury stay in Punta de Mita awaits you at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll be 1.6 km (1 mi) from Punta de Mita Beach and 4.9 km (3 mi) from El Anclote Beach. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and free kids' club. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 10-minute drive of this 5-property class Punta de Mita property include Destiladeras Beach and Litibu Golf Course.

What's nearby

  • Punta de Mita Beach - 3 min drive - 3.1 km
  • Careyeros Beach - 4 min drive - 3.9 km
  • El Anclote Beach - 5 min drive - 5.8 km
  • Punta de Mita Sea Pool - 5 min drive - 4.2 km
  • Destiladeras Beach - 6 min drive - 5.4 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 39 min drive

Restaurants

  • ‪Iberostar Selection Playa Mita - ‬8 min drive
  • ‪buffet El nopal - Iberostar playa mita premium gol - ‬8 min drive
  • ‪Star Café - ‬8 min drive
  • ‪Bluewater Grill - ‬3 min drive
  • ‪Seaside Grill Dreams Bahia Mita - ‬5 min drive

About this property

Grand Palladium Vallarta Resort & Spa - All Inclusive

Grand Palladium Vallarta Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. At Grand Palladium Vallarta Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This Colonial property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Punta de Mita property.

  • 517 guestrooms or units
  • 3 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Grand Palladium Vallarta Resort & Spa - All Inclusive offers 517 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature down duvets. 42-inch LCD televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 5 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Service fee: USD 19

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grand Palladium Vallarta Punta Mita
Grand Palladium Vallarta Resort All Inclusive Punta Mita
Grand Palladium Vallarta
Grand Palladium Vallarta Resort All Inclusive Punta de Mita
Grand Palladium Vallarta All Inclusive Punta de Mita
Pallaum Vallarta Inclusive Pu
Grand Palladium Vallarta Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Vallarta Resort & Spa - All Inclusive?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Palladium Vallarta Resort & Spa - All Inclusive on 12 Apr 2026 start from AU$454, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, Grand Palladium Vallarta Resort & Spa - All Inclusive is a short 20-minute walk from Punta de Mita Beach. Fun beach activities include volleyball, surfing and snorkelling. You can also find water sports equipment and boat tours.

Is there a spa on site at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Grand Palladium Vallarta Resort & Spa - All Inclusive. You'll enjoy services like beachside massages.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Vallarta Resort & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars. The pool is open 8:00 AM to 8:00 PM.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Grand Palladium Vallarta Resort & Spa - All Inclusive features 2 poolside bars, 2 outdoor pools and a full-service spa. All guestrooms come with Hot tubs, Private jetted baths and memory foam beds.

What makes Grand Palladium Vallarta Resort & Spa - All Inclusive a romantic place to stay?

24-hour room service, plus Hot tubs in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Vallarta Resort & Spa - All Inclusive.

Is Grand Palladium Vallarta Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Grand Palladium Vallarta Resort & Spa - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Yep, all rooms come with private hot tubs.

Does Grand Palladium Vallarta Resort & Spa - All Inclusive serve breakfast?

Sure does, free buffet brekkie is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, Grand Palladium Vallarta Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at Grand Palladium Vallarta Resort & Spa - All Inclusive's 5 restaurants.

What time are check-in & check-out at Grand Palladium Vallarta Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Vallarta Resort & Spa - All Inclusive?

No, only service animals are allowed.

Grand Palladium Vallarta Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1008 reviews
Rating 8 - Good. 264 out of 1008 reviews
Rating 6 - Okay. 129 out of 1008 reviews
Rating 4 - Poor. 68 out of 1008 reviews
Rating 2 - Terrible. 73 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ankit Singh

Stayed 5 nights in Dec 2025

10/10 Excellent

LINDA

Stayed 14 nights in Nov 2025

10/10 Excellent

Kelly Rae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience! Wonderful beach! Great location.
Stayed 7 nights in Dec 2025

2/10 Terrible

Robert, menifee

Stayed 4 nights in Dec 2025

10/10 Excellent

David Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very great resort. Great for families with lots of kids programming and pools for the littles. Lots of restaurant and food options. Quality was much better in comparison to other resorts we have stayed. Staff was very helpful and friendly. A big shout out to Elliutt who was most attentive to ensure we had the best stay possible!
Stayed 7 nights in Nov 2025

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, amenities
Staff was great, room was clean.
Stayed 7 nights in Nov 2025

10/10 Excellent

Darren

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A great family vacation spot especially for young children!
Stayed 8 nights in Nov 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great amenities and beautiful beach
Stayed 7 nights in Nov 2025

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Great Views, Convenient Surf Board rental, and great customer service. Jessy the Expedia Concierge was very accessible and responding promptly to any question I had. Would highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colin

Stayed 6 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Amenities, property conditions & facilities
Everything was excellent. Except the pool was worn out and not clean in the morning at the quiet bar.
Stayed 1 night in Nov 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service
Once again Grand Palladium Vallarta made us feel welcome and comfortable.
Stayed 7 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
During our visit at family
Stayed 7 nights in Nov 2025

10/10 Excellent

Guadalupe Barron, BROWNSVILLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff from Expedia at the resort. They helped me from beginning to end. It was nice to see personnel from Expedia at the facility. Room was great and people were very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is my second time in this place, I loved my room, the service, buffet, except the food at Adelita. The concierge was very nice to got me a reservation at Nest to compensate the bad experience at the Mexican restaurant.
Stayed 3 nights in Nov 2025

8/10 Good

Katharine

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was excellent, especially our Expedia concierge Jessy! He checked in with us every day and was so helpful. We also enjoyed the 4pm food and drink resort activity classes. The proximity to the beach was the highlight of the trip though! Loved that they had boogie boards and surf boards for guests to use. The saltwater pool is also wonderful. The main negative is the noise, every night we were there (Mon-Thurs) there was a wedding with loud music right outside our room until 11 or 12pm. It was so loud that the room would actually vibrate. That was not great.
Stayed 4 nights in Nov 2025

4/10 Poor

Belynda

Travelled with group
Liked: Cleanliness, staff & service
The timeshare people made the experience disappointing. Not being upfront about the time and also little transparency. The adult pool, appears that the filter was broken. Gross film floating on top and less water than the previous day. Lastly, the whole having to reserve your dinners at the A La Carte's is frustrating as they were all taken except the NEST which was fantastic service and food.
Stayed 2 nights in Nov 2025

8/10 Good

Jody, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach proximity and the adult pool ate great features. A big kudos to staff that we met with 5 stars to Priscilla, Concierge Team Leader! Thanks to Tony, Ormando, Ramon and so many of the staff that made our stay mote special!
Stayed 10 nights in Nov 2025

10/10 Excellent

AMY

Stayed 5 nights in Nov 2025

8/10 Good

Clinton Robert

Travelled with family
The water bottles,coffee packets,and toilet paper were not stocked adequately I had to call the front desk or find the stock cart in the hallway. Long line ups for the bufffet in the morning.
Stayed 11 nights in Nov 2025

10/10 Excellent

Glen Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place great as always
Stayed 4 nights in Nov 2025

8/10 Good

Dayton

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great resort for families. Pool area was perfect for young kids. Buffet was good, always a variety. Dinner restaurants were great. Rooms unfortunately weren’t very sound proof from hallway noise but other then that enjoyed our stay.
beach was fantastic
Stayed 7 nights in Nov 2025

6/10 Okay

Juan

Travelled with family and small children
Liked: Staff & service
Breakfast was ok but dinner was not that great.
Stayed 3 nights in Nov 2025

6/10 Okay

Sophia Regina Gelsomina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a solid 3 star for us. The absolute best feature of the resort is the beach without a doubt. Clean soft sand, no coral just some rocks, great swimming and snorkelling if you know where to go. My note for this would be that they do not put out nearly enough chairs on the beach there needs to be double. The resort is on the smaller side but the capacity It can hold makes It feel smaller. Over the weekend we stayed there we felt cramped and It was very difficult for us to get reservations anywhere due to the amount of people in the resort for 4/10 days we stayed. The resort is open to the locals in Mexico which I think is great however once the locals filled the resort up It is extremely loud and crowded and does not feel like a 4 star resort in the slightest there are no quiet spaces on the property especially once the evening music starts. The food was excellent I have no complaints there. Not the biggest variety It does get old after 10 days but the quality of food itself was amazing. Every single staff member was AMAZING. The plumbing is awful and there is very obvious maintenance that needs to be done that doesn’t seem to be getting done fast enough. Toilet seats missing, the showers in the rooms are terrible. The maids only make your bed and give you more towels. Our sheets were not changed once in the 10 days we were there. Overall this is criticism to the owners and facility itself. Price does not match experience in our opinion.
Stayed 10 nights in Nov 2025

8/10 Good

Anthony Dewayne Ginn,

The ocean
Stayed 5 nights in Nov 2025